This podcast episode is a special one for me, as I pay tribute to a man who was truly a force bigger than life: Tom Frank. He was an incredible storyteller and an icon, and I think of him often. This particular episode, which we originally recorded back in September 2020, features Tom discussing the culture of organizations and sharing his history as one of the original members of the P.F. Chang's team. It's especially meaningful to me to republish this episode now, five years into my podcasting journey, because it truly stuck out as one of several of those conversations with him that moved my soul.

A big part of our discussion (this was part of my previous podcast with Blake Rayhons) with Tom centered on the definition and immense importance of organizational culture. Tom shared how P.F. Chang's, when it started as just a single restaurant in Scottsdale, Arizona, didn't just create recipes for food, but also developed a "recipe for the culture". He talks about that a crucial ingredient in building culture, especially in the context of restaurants and ethnic cuisine, is "respect". This led to a memorable anecdote about the special sauce at P.F. Chang's. This story, for me, perfectly illustrated Tom's insightful philosophy.

Our conversation flowed into the concept of creating a "better world" within the workplace. Tom described this as a somewhat selfish desire to "come to work every day and feel good about myself". He made a compelling case for leaders to embrace their own personal motivations in shaping culture, as this inherently attracts like-minded individuals who also want to be part of that same positive environment.

I absolutely love Frank's message. I hope you'll listen and hear that same genuine message.

Stacie

More episodes at StacieBaird.com.