In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Sally Facinelli, CEO of Salty Dawg Pet Salon, about how she’s building one of the most human-centric franchise models in the pet grooming industry. Sally shares her journey from leadership and mentoring to scaling a national brand, offering powerful insights into systems-driven growth, empowering franchisees, and building a business that prioritizes both customer experience and operational excellence. If you’re interested in franchising or breaking into the booming pet care space, this conversation is packed with lessons you’ll want to apply.

Sally Facinelli’s career is grounded in empowering others—especially women—to lead with confidence. As the CEO of Salty Dawg, she has taken that passion into a high-growth franchise that offers spa-quality grooming experiences for pets. Unlike traditional grooming salons, Salty Dawg is built to reduce stress for pets, using high-end products and creating a calm, consistent environment.

Sally took over after the original founder, John, passed away and has since guided the brand into its next phase of growth. Her focus? Helping franchisees succeed with well-documented systems, proven processes, and turnkey business support. Franchise owners don’t need to be groomers themselves—instead, they benefit from Salty Dawg’s expertise in staffing, operations, and customer experience, while they focus on running and scaling their business.

Franchising, Sally explains, isn’t just about replication—it’s about optimization. From franchise disclosure documents (FDDs) to lease negotiation support and supply chain discounts, Salty Dawg is designed to give entrepreneurs a head start and a strong foundation.

Sally Facinelli is the CEO of Salty Dawg Pet Salon, where she leads the company’s growth through strategic franchising. A longtime advocate for female leadership and entrepreneurship, Sally brings decades of business experience to mentoring new franchisees and building a brand rooted in compassion, quality, and operational excellence.

Salty Dawg Pet Salon is a national pet grooming franchise offering a spa-like experience for pets and a turnkey opportunity for entrepreneurs. With a focus on high-end grooming services, soundproofed salons, and expert staff training, Salty Dawg empowers franchisees with the tools and support needed to succeed in the growing pet care market.

• Salty Dawg Website
• Sally Facinelli on LinkedIn

• A Unique Grooming Model: How Salty Dawg redefines the pet salon experience with quality, comfort, and consistency.
• Systems Matter: Why operational manuals, training, and legal compliance are non-negotiables when franchising.
• No Grooming Experience Required: Franchisees focus on managing and scaling, not clipping and washing.
• Franchisee Support: From location selection to product sourcing and staff training, Salty Dawg provides hands-on help.
• Growth Potential: Franchisees can start with one...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge chats with Lisa Levy, Founder and CEO of Lcubed Consulting, about how innovation and self-reliant leadership can drive business success. Lisa brings over 16 years of consulting experience to the conversation, sharing her framework for empowering teams, streamlining operations, and fostering a culture of continuous innovation. Her story—intertwining a love of live music and her journey as a bold business strategist—offers valuable perspective for entrepreneurs navigating growth and transformation.

Lisa opens up about one of her biggest passions: live music. As a lifelong groupie and advocate for joy outside of work, she shares how music fosters unity and serves as a powerful metaphor for teamwork and harmony in business. This sets the stage for the real focus of the conversation—how founders can let go of control, empower their people, and create businesses that grow without their constant oversight.

At Lcubed Consulting, Lisa helps founders overcome common delegation roadblocks, such as the fear of losing control or the belief that they are the brand. Her solution: teach leaders how to build self-reliant teams by instilling trust, clear communication, and accountability. She also introduces her “innovation engine” framework—a repeatable process that encourages idea generation, prioritization, and real-world testing to ensure businesses evolve with market demands.

Lisa’s approach isn’t about overhauling your company overnight—it’s about making intentional shifts that activate your team’s full potential. Whether you’re scaling operations or refining your strategy, her clarity calls and blueprint can help you uncover friction points and identify simple, high-impact changes.

Lisa Levy is the Founder and CEO of Lcubed Consulting, where she specializes in aligning people, processes, and technology to enable scalable business growth. A dynamic strategist and speaker, Lisa empowers business leaders to build self-sufficient teams and embed innovation into their company culture.

Lcubed Consulting partners with founders and executives to optimize internal systems, drive accountability, and spark innovation. The firm’s proven frameworks help businesses grow sustainably by reducing operational friction and empowering leadership teams to execute with clarity and confidence.

• Lcubed Consulting Website
• Lisa Levy on LinkedIn

• Live Music & Leadership: How Lisa’s passion for live music illustrates the value of unity and joy outside the boardroom.
• Letting Go of Control: Founders must learn to delegate and empower their teams to avoid burnout and stagnation.
• The Innovation Engine: Lisa’s framework for fostering consistent, meaningful innovation across an organization.
• From Chaos to Clarity: Aligning people, processes, and tech to create scalable, sustainable growth.
• Special Offer for Listeners: Access Lisa’s innovation engine blueprint and book a free 60-minute clarity call.

Lisa Levy’s episode offers a powerful reminder that innovation and...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Andrew Poles, Founder and CEO of Andrew Poles Executive Coaching. Andrew is an executive coach who helps startup founders and small business owners build leadership capacity, navigate high-pressure growth, and scale their ventures effectively. With a background in entrepreneurship and a passion for personal development, Andrew brings practical insights to leaders striving to grow not only their companies—but themselves.

Andrew works with two key audiences: high-growth startup founders (particularly in tech and medtech), and small business owners navigating more stable, bootstrapped environments. For tech founders, challenges often revolve around investor pressure, scaling quickly, and transitioning from doing everything themselves to leading others. These leaders must rapidly establish culture, process, and structure in what Andrew calls a “pressure cooker” environment.

Small business owners face a different set of obstacles. Without investor capital, they're often bootstrapping their operations and must maintain long-term stability while building sustainable growth. Andrew supports both types of founders with customized coaching that helps them sharpen leadership skills, foster emotional resilience, and drive strategic clarity—even amid chaos.

He also discusses how systemic disruption—especially through AI—is reshaping how companies build, operate, and scale. While software companies can now move faster with leaner teams thanks to AI, product-focused businesses face greater uncertainty from external factors like tariffs and supply chain instability. Andrew’s coaching helps founders stay grounded and make smart decisions amid uncertainty.

Andrew Poles is the Founder and CEO of Andrew Poles Executive Coaching, where he helps entrepreneurs grow as leaders while scaling successful businesses. With a background in startups and a deep understanding of leadership psychology, Andrew guides founders through personal and organizational transformation.

Andrew Poles Executive Coaching offers 1-on-1 coaching, leadership development, and strategic guidance tailored to entrepreneurs, founders, and executives. Andrew specializes in helping leaders in high-pressure, high-growth environments build the clarity, confidence, and capacity needed to scale both themselves and their companies.

• Andrew Poles Website
• Andrew Poles LinkedIn

• Startups vs. Small Business: The different leadership challenges faced by tech startup founders vs. bootstrapped business owners.
• The AI Shift: How artificial intelligence is changing the way software companies operate and compete.
• Leadership Pressure: Why transitioning from self-management to team leadership is one of the hardest leaps for first-time founders.
• Personal Development: Andrew’s philosophy that a founder’s growth directly shapes the company’s trajectory.
• Holistic Success: The importance of blending business goals with personal growth to create long-term fulfillment and impact.

Josh Elledge’s conversation with Andrew Poles delivers valuable insights for entrepreneurs navigating high-stakes leadership roles. Whether you're building a unicorn startup or growing a steady...