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Award-winning excellence doesn't happen by accident. After receiving the news that Habitation Investigation had earned the prestigious "Best in the Midwest" award for the third consecutive year, we decided to peel back the curtain and share what makes our home inspection company different from the competition.

This episode explores the factors that contribute to our continued success, from our customer-first approach to our ethical business practices. With over 1,700 Google reviews and a stellar 4.9-star rating, we've built a reputation on clear communication, thorough inspections, and reports that set the standard for the industry. Our team shares how we've grown from our humble beginnings in 2002 to become one of Ohio's premier inspection companies, expanding our services based directly on client requests rather than arbitrary business decisions.

We tackle a particularly important topic for homeowners: privacy protection. Unlike many inspection companies that generate revenue by selling client information to third parties, we maintain strict privacy standards. Our single partnership with ADT is completely optional for clients and directs benefits to charities rather than our bottom line. We also discuss the value of maintenance inspections every 3-5 years and regular radon testing—services that can save homeowners thousands by catching small issues before they become expensive problems.

What truly sets an inspection company apart isn't fancy technology or marketing gimmicks—it's having inspectors who genuinely care about their clients and communicate clearly without fear-mongering. Whether you're a homeowner, real estate professional, or aspiring entrepreneur, this episode offers valuable insights into building a service business based on integrity, customer care, and consistent quality. Ready to learn what makes a home inspection company worthy of multiple industry awards? Listen now and discover how excellence becomes a habit.

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To learn more about Habitation Investigation, the Three-time Winner of the Best Home Inspection Company in the Midwest Plus the Winner of Consumer Choice Award for Columbus Ohio visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com)

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