NOTE: Originally streamed April 18th, 2025.

Community has an impact - with customer support, solution engineering, product feedback, ideation, customer advocacy, and more!Jillian Bejtlich, Head of Community at Calendly, shares her journey through the community industry to her current role with Calendly. A self-proclaimed data nerd, Jillian dives into trends of community working with different departments and the impact customer stories can have on product development.Show Notes0:00 Intro2:01 Journey Through Community Careers11:01 Trends in Departments and Platforms26:36 Community at Calendly36:11 Exciting DevelopmentsABOUT JILLIAN BEJTLICHJillian is a quirky, ambitious, and enthusiastic techie and community leader who is enamored with online communities and the complex data and psychological puzzles they present. She currently leads community at Calendly.Jillian has spent her entire career working in and on communities of all sizes, in all industries, and of all types. She has extensive experience with all things community and innovation management including engagement, strategies, metrics, analysis, and interface (UI/UX). She prefers the hardest, ugliest, and most inglorious community challenges.https://www.linkedin.com/in/jillianbejtlich/ABOUT THE SHOWTalk About Your Community is a biweekly live stream for leaders, technologists, entrepreneurs and community builders. Todd Nilson interviews experts from a variety of fields who have input on how communities are both built and sustained online and off. Tune in to talk about community building and digital strategy.Talk About Your Community is produced by Clocktower Advisors, a global consultancy specialized at helping organizations like yours to build thriving, sustainable communities online.Clocktower Advisors Privacy Policy: https://lnkd.in/dS64AhxUConnect with Todd Nilson on LinkedInhttps://lnkd.in/gi9gh6NNFollow Clocktower Advisors on LinkedInhttps://lnkd.in/gu9CXE_sSchedule a call:https://lnkd.in/gmYK3rwf