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When tragedy strikes a community, mental health professionals rush to provide support—but who supports them? This candid conversation explores the often-overlooked challenges faced by therapists in the aftermath of a recent mass shooting in Las Cruces, New Mexico.

We dive into the harsh reality that mental health providers are expected to function as first responders without receiving the recognition, resources, or support given to other emergency personnel. Despite carrying traumatic stories day after day, therapists are left to navigate their emotional responses while continuing to show up for clients in crisis. As one provider notes, "We had trauma caseloads before this incident in our community. This is just an added layer."

The discussion reveals the systemic failures that leave clinicians vulnerable during community crises. Professional associations collect dues and enforce regulations but remain absent when therapists need advocacy and support. Insurance companies impose arbitrary session limits that contradict everything research tells us about trauma recovery timelines. Meanwhile, clinicians are expected to practice "self-care" without the structural support that would make it possible.

What might meaningful support look like? Simple gestures such as providing meals during crisis periods, coffee deliveries, massage therapy vouchers, or movie tickets for mental breaks can acknowledge the humanity of those expected to be endlessly available. Beyond individual actions, the conversation calls for policy changes recognizing the marathon nature of trauma work and providing long-term resources to sustain those doing this essential healing work.

Share your ideas for realistic ways to support mental health clinicians during community crises. Together, we can create better care systems for those who care for everyone else.

A Hero's Welcome Podcast © Maria Laquerre-Diego & Liliana Baylon