In this episode of the Upside with Arianny podcast, Arianny shines the spotlight on her co-host, Rob Chapple. Rob shares some important lessons in dealing with failure, as well as his vision for the future of sales. 

As Co-Founder and CEO of esellas, Rob also talks about the problem that he saw with salespeople today, and what he and his co-founder Chris intends to do about it. It’s all about giving salespeople the tools and training they need to become heroes for their clients by becoming effective and empathetic problem solvers. 

HIGHLIGHTS

• Always have something to look forward to 
• Failure is just redirection
• Salespeople are not getting the training they need 
• Rob's vision: Augmented Reality for salespeople
• Show conviction for solving your client's problems 
• Rob's superpower: Connecting the dots
• We are who we are in the context of others 

QUOTES

Rob: "They don't have the time, money or even the inclination to really try and grow in salespeople. They just need salespeople to come in and sit on an assembly line and do this one little part. We just saw that sales was going in the wrong direction. People were trusting salespeople less, and sales was becoming very compartmentalized."

Rob: "Whenever I pop open my account list, ultimately what jumps off the page are the best opportunities. Whenever I start looking at personas and the people who I believe own the problems in the companies, what I want to jump off the page is the real insights about them, what they care about and how I could approach them and be empathetic and contextual."

Rob: "Showing and demonstrating conviction for their problem shows up whenever you genuinely are thinking how you can solve their problem and they see that you're bringing contextual, empathetic insights and you don't always say yes. Sometimes you say, ‘I don't know, let me think about that.’" 

Rob: "Buyers, like I said, have a really hard job. And if you've built a small amount of trust with them and you are convinced that this can help them solve their problem, then now they have twice as many people as they did before."

Connect with Rob in the links below:

• LinkedIn - https://www.linkedin.com/in/robc-007/
• Email - rob@esellas.com

Connect with Arianny on the links below:

• LinkedIn - https://www.linkedin.com/in/arianny-arias/
• Twitter - https://twitter.com/Arianny9

To find out more about Esellas, visit https://www.esellas.com/.