In this episode of Untold: The Stories of Cook Children’s, we sit down with Megan Chavez, Vice President for the Cook Children's Experience, to explore the deeply personal and evolving world of patient experience. Megan shares her journey from growing up in hospitals as the daughter of a dedicated nurse to becoming a leader in the movement to humanize healthcare.

She discusses the critical balance between clinical expertise and emotional connection, how patient outcomes improve with strong therapeutic relationships, and why caring for caregivers is just as important as caring for patients. With powerful personal stories—including a touching moment with her own mother—Megan highlights the importance of protecting the well-being of healthcare workers so they can continue to give their best to the families they serve.

Join us as we uncover the humanity behind healthcare and learn why patient experience is more than a profession—it’s a calling.

In this episode of Untold: The Stories of Cook Children's, we dive into the fascinating world of pediatric neurology with Dr. Scott Perry, head of Neurosciences and director of the Institute for Mind Health. From childhood dreams of becoming an astronaut to unraveling the mysteries of the brain, Dr. Perry shares his personal journey into medicine, his passion for understanding epilepsy, and how storytelling plays a crucial role in diagnosing and treating patients.

Discover how rare genetic epilepsies led him to international recognition, why Cook Children's stood out as his perfect home, and how his dedication to research is transforming the future of neurological care. Plus, we explore how art and neuroscience intersect in a way that heals, inspires, and brings the community together.

Join us for a powerful conversation about innovation, perseverance, and the human connection behind medicine.

Physicians dedicate their lives to healing others, but what happens when the healers themselves are struggling? In this episode of Untold: The Stories of Cook Children's, we sit down with Dr. Kirk Pinto and Dr. Sarah Garza, the passionate voices behind Cook Children's Office of Physician Wellbeing.

They pull back the curtain on the realities of burnout in modern medicine, why corporate healthcare is driving unprecedented levels of stress, and how they’re working to reimagine the way doctors practice. From the evolution of work-life balance to deeply personal journeys that shaped their mission, this episode is an eye-opening look at the hidden struggles doctors face—and the hope for a healthier future.

If you've ever wondered what it takes to restore the passion for medicine, this is an episode you don't want to miss.