Welcome to the 𝗩𝗼𝗶𝗰𝗲 𝗼𝗳 𝗺𝗽𝗲 𝗺𝗶𝗻𝗶𝗲𝗱𝘂 𝘀𝗲𝗿𝗶𝗲𝘀 — where top industry leaders and mpe ambassadors bring you cutting-edge insights and education!

In today’s episode, 𝗡𝗲𝗶𝗿𝗮 𝗝𝗼𝗻𝗲𝘀 explores the critical role of 𝗘𝘅𝗽𝗹𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗔𝗜 (𝗫𝗔𝗜) in the rapidly evolving payments industry.

Did you know that 65% of companies struggle to explain how their AI models make decisions? As AI adoption grows, transparency and trust become non-negotiable.

・ What is Explainable AI?

・ Why is it key to regulatory compliance?

・ How are leaders like Mastercard implementing it?

・ What does it mean for customer trust and satisfaction?

・ How can your business get ahead in 2025 and beyond?

Whether you’re focused on fraud detection, credit scoring, or payments processing, understanding and applying XAI principles is crucial for success.

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In this episode of 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘱𝘳𝘰𝘷𝘰𝘤𝘢𝘵𝘦𝘶𝘳𝘴, 𝗟𝗮𝘂𝗿𝗮 𝗠𝗰𝗖𝗿𝗮𝗰𝗸𝗲𝗻 challenges LHV Bank’s CTO & Product Officer, 𝗚𝗶𝗼𝗿𝗴𝗼𝘀 𝗔𝗺𝗽𝗮𝘃𝗶𝘀, to draw a card and dive into the big stuff:

💥 How AI is transforming customer journeys and financial crime prevention
💥 Balancing fraud prevention with seamless user experiences
💥 The evolving role of humans alongside AI in banking
💥 Why banks like LHV are rethinking onboarding and inclusion
💥 Personal favourite AI tools
💥 And how financial inclusion remains at the heart of product design

If you’re into digital banking, emerging tech, or just love a good fintech firestarter, this episode delivers—straight, no chaser.

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In this episode, we dive into the world of marketing with Sandra Mianda, Founder and CEO of Payprwork and ambassador of MPE, and Miranda McLean, Chief Marketing Officer at Ecommpay.

Tune in for expert insights on what matters most in a marketer's role, how marketers shape company-wide impact, and why their role has become more strategic than ever.

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