Episodios

  • User Choice, Defaults, and the Future of Search

    User Choice, Defaults, and the Future of Search
    Jul 4 2025

    Leon Musolff, Wharton Assistant Professor of Business Economics and Public Policy, discusses findings from a recent field experiment showing how default search engine settings significantly influence user choice—highlighting the implications for antitrust policy and competition between Google and Bing.











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    11 m
  • How the First Sale Rule Helps Offset Tariff Costs

    How the First Sale Rule Helps Offset Tariff Costs
    Jul 2 2025
    David Zaring, Wharton Professor of Legal Studies and Business Ethics, explains how the long-standing First Sale Rule allows U.S. companies to reduce tariff costs by structuring international transactions strategically and maintaining thorough supply chain documentation.

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    10 m
  • Markets Brace for Tariffs and Look to AI for Relief

    Markets Brace for Tariffs and Look to AI for Relief
    Jun 27 2025
    Jeremy Siegel, Wharton Emeritus Professor of Finance and Senior Economist at WisdomTree, discusses how markets are reacting to global instability, the possibility of renewed tariffs, and the Federal Reserve’s stance on interest rates, while highlighting how artificial intelligence could help offset economic challenges.

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    10 m
  • How AI Is Reshaping Customer Experience and Expectations

    How AI Is Reshaping Customer Experience and Expectations
    Jun 25 2025
    Christian Terwiesch, Wharton Professor of Operations, Information and Decisions, discusses the evolving role of AI in customer service—highlighting the tension between cost reduction and service quality, the growing expectations of consumers, and the challenges of fully automating support without losing the human element.

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    9 m
  • How Tariffs Are Disrupting Retail and Consumer Confidence

    How Tariffs Are Disrupting Retail and Consumer Confidence
    Jun 20 2025
    Gideon Bornstein, Wharton Assistant Professor of Finance, discusses how ongoing tariff uncertainties and fluctuating consumer confidence are impacting retailers’ pricing strategies, supply chains, and economic outlooks, offering insights into what this means for the broader macroeconomic picture.

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    9 m
  • From Amateurism to Paychecks: College Athletics in Transition

    From Amateurism to Paychecks: College Athletics in Transition
    Jun 18 2025
    Rob DiGisi, lecturer at the Wharton School and founder of Iron Horse Marketing, discusses the implications of the House v. NCAA settlement, including direct athlete compensation, the evolving role of NIL collectives, and the far-reaching consequences for non-revenue sports, program structures, and the traditional identity of college athletics.

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    10 m
  • Inside the Capital One–Discover Merger: What It Means for Consumers

    Inside the Capital One–Discover Merger: What It Means for Consumers
    Jun 13 2025
    Paul Nary, Wharton Assistant Professor of Management, discusses the recent merger between Capital One and Discover, highlighting the strategic motivations behind the deal, the integration challenges ahead, and why the move could ultimately benefit consumers by increasing competition in the payments network space.

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    9 m
  • Rethinking Retail: The Hidden Costs of Self-Checkout Technology

    Rethinking Retail: The Hidden Costs of Self-Checkout Technology
    Jun 11 2025
    Santiago Gallino, Associate Professor of Operations, Information and Decisions, and of Marketing at the Wharton School, discusses the growing presence of self-checkout in retail, its intended operational benefits, and the unintended consequences—including theft, customer friction, and strategic recalibration—that are prompting retailers to rethink their approach.

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    10 m