Mostrando resultados por narrador "Eliza" en Todas las categorías

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes.

Dive into the genius behind The Artist’s Way with exclusive, never-before-published Q&A’s, instruction manuals, and an Artist’s Way glossary. In this streamlined edition, Julia Cameron lays out the essential foundation of her Artist’s Way philosophy for anyone looking to get to the heart of her practice and begin immediately applying it to their own creative processes.

No one could ask for a better present than a collection of Connie Willis Christmas tales. These are amazing stories, representing all the best of the Connie Willis experience: true Christmas gifts to her many fans. They are full of humor, absurdity, human foibles, tragedy, joy, and hope. They both send up and embrace many of the best Christmas traditions, such as the Christmas newsletter, Secret Santas, office parties, holiday pageants, and Christmas dinners (both elaborate and spare).

I grew up with hockey in my blood. Becoming the new social media manager for the Chicago Blizzards was my dream job. I thought I knew everything about the game, including how to guard my heart against the infamous charms of hockey players. I was wrong. First, there's Lukas, the forward whose flirtations could melt the ice he plays on. Then there's Ryan, the defenseman whose stoic exterior hides depths of loyalty. Alex, the skills coach, challenges me to see beyond the game, while Slade, our team captain, reveals a vulnerability that calls to me in a way I never anticipated.

Best-selling, award-winning author Jan Burke presents Remember Me, Irene, a novel of "electric suspense" (Grand Rapids Press). Here, daring investigative reporter Irene Kelly encounters a most unexpected blast from the past. "I'm not who I used to be," whispers an apparent stranger on the street. This cryptic remark puts Irene on the path to uncovering the very core of the city's corruption.

Irina obsessively takes explicit photographs of the average-looking men she persuades to model for her, scouted from the streets of Newcastle. Placed on sabbatical from her dead-end bar job, she is offered an exhibition at a fashionable London gallery, promising to revive her career in the art world and offering an escape from her rut of drugs, alcohol and extreme cinema. The news triggers a self-destructive tailspin, centred around Irina's relationship with her obsessive best friend and a shy young man from her local supermarket who has attracted her attention....

The Pulitzer Prize-winning author of Cleopatra, the number one national best seller, unpacks the mystery of the Salem Witch Trials. It began in 1692, over an exceptionally raw Massachusetts winter, when a minister's daughter began to scream and convulse. It ended less than a year later, but not before 19 men and women had been hanged and an elderly man crushed to death. The panic spread quickly, involving the most educated men and prominent politicians in the colony. Neighbors accused neighbors, parents and children accused each other.

Here are the greatest stories of one of the greatest writers working in any genre today. All ten of the stories gathered here are Hugo or Nebula award winners - some even have the distinction of winning both. With a new Introduction by the author and personal afterwords to each story, plus a special look at three of Willis' unique public speeches - this is unquestionably the collection of the season, an audiobook that every Connie Willis fan will treasure.

There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. In one study, time stress produced a stronger negative effect on happiness than unemployment. How can we escape the time traps that make us feel this way and keep us from living our best lives?

Over the course of six weeks, listeners learn the radical new skill needed to take their creativity and their creative work to the next level: how to connect with the intuitive power within themselves and trust the answers they receive. For followers of the Artist’s Way program and newcomers alike, this exciting new guidebook will teach listeners how to find greater happiness, productivity, and creative inspiration.

This breakthrough six-week plan assures success by helping you to assess the advantages of weight loss, pick a sensible diet and exercise program, set a goal, line up support, and prepare your environment - all before starting any diet. This unique approach is key to preventing the downfalls that so often lead to failure.

For eons, the Zodiac Warriors have fought in secret the evils that threaten Earth: aliens, monsters, even depraved humans. So when their seer predicts a coming calamity these fighters are more than ready to protect humanity. First up is Scorpio who is tasked with locating an artifact in Antarctica. A simple mission, except the doctor who's supposed to help him find it has no idea what he's talking about.

An American woman is summoned by a remote tribe of nomadic Aboriginals who call themselves the “Real People” to accompany them on a four-month-long walkabout through the Outback. While traveling barefoot with them through 1,400 miles of rugged desert terrain, she learns a new way of life, including their methods of healing, based on the wisdom of their 50,000-year-old culture. Ultimately, she experiences a dramatic personal transformation.

The newest audiobook from beloved author Julia Cameron, The Listening Path is a transformational journey to deeper, more profound listening and creativity. Over six weeks, listeners will be given the tools to become better listeners - to their environment, the people around them, and themselves. The reward for learning to truly listen is immense. As we learn to listen, our attention is heightened and we gain healing, insight, clarity. But above all, listening creates connections and ignites a creativity that will resonate through every aspect of our lives.

Mary Pipher's groundbreaking investigation of America's "girl-poisoning culture," Reviving Ophelia, has sold nearly two million copies and established its author as one of the nation's foremost authorities on family issues. In Letters to a Young Therapist, Dr. Pipher shares what she has learned in 30 years as a therapist, helping warring families, alienated adolescents, and harried professionals restore peace and beauty to their lives. Letters to a Young Therapist gives voice to her practice with an exhilarating mix of storytelling and sharp-eyed observation.

It happens quietly one August morning. As dawn's shimmering light drenches the humid Iowa air, two families awaken to find their little girls have gone missing in the night. Now these families are tied by the question of what happened to their children. And the answer is trapped in the silence of unspoken family secrets.

Inside the church of a Benedictine monastery on Egret Island, just off the coast of South Carolina, resides a beautiful and mysterious chair ornately carved with mermaids and dedicated to a saint who, legend claims, was a mermaid before her conversion.

In this best-selling expose of national policy gone wrong, America's foremost historian of education, Diane Ravitch, renounces her support for reform policies implemented over the past decade that she says are wrecking America's cherished tradition of public education.

The ability to use body fat for energy is essential to health - but over decades of practice, renowned family physician Catherine Shanahan, MD, observed that many of her patients could not burn their body fat between meals, trapping them in a downward spiral of hunger, fatigue, and weight gain. In The Fatburn Fix, Dr. Shanahan shows us how industrially produced vegetable oils accumulate in our body fat and disrupt our body’s energy-producing systems, driving food addictions that hijack our moods and habits while making it nearly impossible to control our weight.

In tales from 21 knitters, Clara Parkes examines a subject that is irresistible to us all: the yarn stash. Anyone with a passion has a stash, whether it is a collection of books or enough yarn to exceed several life expectancies. With her trademark wry, witty approach, Parkes brings together fascinating stories from all facets of stash-keeping and knitting life - from KonMari minimalist to joyous collector, designer to dyer, spinner to social worker, scholar to sheep farmer.