Behavior Training

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully shows managers how to fearlessly manage bosses who behave badly, ensuring a psychologically safe workplace. Abrasive leaders rub their coworkers the wrong way, with behaviors ranging from mild offense to open attack. Their bullying behaviors cause interpersonal friction that grates on subordinates, peers, and often superiors, eroding motivation and disrupting the smooth flow of work. They can inflict deep wounds and intense suffering on employees, who find themselves unwillingly relegated to...

Handle Stress, Anxiety, Depression, Emotions, OCD, Trauma, Eating Disorders and other mental issues and unleash the power of dialectal behavior therapy to give you and your teen the tools for emotional success. Let's face it: Feelings of anger, sadness, fear, or irritation are acceptable and can frequently occur in life. There are times, though, when it might seem as your emotions are taking over and dragging you along with them. To make matters worse, these overwhelming emotions could impair your performance, cause issues in your relationships, prevent you from accomplishing your goals, ...

More than 90 percent of dog owners consider their pets to be members of their family. But often, despite our best intentions, we are letting our dogs down by not giving them the guidance and direction they need. Unwanted behavior is the number-one reason dogs are relinquished to shelters and rescue groups. The key to training dogs effectively is first to understand why our dogs do what they do. And no one can address this more authoritatively than the diplomates of the American College of Veterinary Behaviorists.

How would your life be different if you could talk to anyone? Imagine being able to confidently approach strangers and instantly be able to engage in an interesting conversation. No matter how socially awkward you feel or how nervous you get speaking in public, you can develop the skills you need to talk with anyone. It’s easier than you think. Addison Bell’s breakthrough audiobook, How to Talk to Anyone will teach you step-by-step how to improve your social skills, communicate effectively, and develop instant rapport with anyone - while reducing your social anxiety.

Are you ready to embark on an incredible journey with one of the most majestic and affectionate dog breeds in the world? Great Dane Insights is the ultimate resource for new and seasoned Great Dane owners, offering a comprehensive guide to understanding, raising, and enjoying life with these gentle giants. From their awe-inspiring history to their unique needs and quirks, this book is your trusted companion every step of the way. Danes are more than their impressive size—they’re loyal, affectionate, and brimming with personality. However, owning one comes with unique challenges. Their ...

Are you the proud parent of a Labrador Retriever—or about to be? Whether you're bringing home your first Lab puppy or you're a seasoned owner looking for fresh advice, Labrador Retriever Insights is your ultimate guide to understanding, training, and caring for one of the world’s most beloved dog breeds. Labs aren’t just dogs—they’re loyal companions, unstoppable bundles of energy, and affectionate goofballs with a serious appetite. But raising a well-mannered, happy Lab takes more than love—it takes the right knowledge, approach, and understanding of what makes this breed tick....

At least 4.5 – 4.7 million Americans are bitten by dogs every year and 20 to 30 of these bites result in death, according to the Centers for Disease Control and Prevention (CDC). Learning canine psychology and knowing how to read canine body language is how we lower these rates and most importantly give back to our canine community. “I hope this book helps lowers these rates!” – Dana L. Ortiz ALL Proceeds WILL go towards Service Dog Projects and Service Dog Awesomeness in Colorado!

If you’re finding it hard to express yourself, whether in work environments or at home and if you feel like your voice is not loud enough, you need to transform yourself into a more assertive person. Even if you feel like you’re confident enough to express yourself clearly, assertiveness is a communication skill and as such can be trained and upgraded. If you’ve ever felt like you’re not getting enough respect, you should use this book to test your behavioral patterns and find a solution.

Has your little pal become the enemy? Are you battling to contain rebellion without crushing his spirit? Do his moodiness and antagonism constantly disrupt your household? As co-founder of The Children’s Education Centre in England, Bukky Ekine-Ogunlana’s passion for helping youth has guided her approach to teaching. Now this community leader shares how all moms and dads can steer their young men into well-adjusted, responsible adulthood.

Generations of dogs have been labeled training lemons for requiring actual motivation when all along they were perfectly normal. Numerous other completely and utterly normal dogs have been branded as canine misfits simply because they grew up to act like dogs. Barking, chewing, sniffing, licking, jumping up, and occasionally (just like people) having arguments are as normal and natural for dogs as wagging tails and burying bones.

Training is not just for dogs – cats can be taught too! Whether you're a new cat parent or an experienced one seeking to strengthen your bond with your furry friend, this book is the go-to resource that will transform you into a confident and knowledgeable cat enthusiast. In this indispensable guide, you will discover: 🐾 Essential Training Techniques: From litter box training to using scratching posts, explore the power of positive reinforcement to teach tricks and commands, and effectively address challenging behaviors. 🏡 Preparing Your Home: Learn to select the right supplies, ...

We expect dogs to guard our property, but not theirs. (Guard my state-of-the-art sound system, but not your marrow bone.) Dogs are not genetically programmed to share, yet they’re demonized for this natural behavior. We take it so seriously with dogs, because of their potential to do bodily harm to those who threaten their critical resources. This book dispels myths, analyzes the source of the behavior, and explores adjunct measures to give you a plan for treating and managing resource guarding.

Simplify Your Life: $3 Solutions to Big Problems - Managing Aggression in Pets Edition Aggression in pets can be a challenging and sometimes intimidating issue, but it doesn’t have to be permanent. This guide offers practical strategies to help you understand and manage aggressive behavior, creating a safer, more harmonious environment for both you and your furry friend. Inside, you’ll discover: * The root causes of aggression and how to identify triggers. * Step-by-step techniques for training calm and controlled behavior. * Tools and technology to enhance safety and support progress. ...

Uncover the secret of human communication and master the art of speed reading people using body language analysis, personality traits, and proven psychological techniques! Learning the subtle art of speed reading people and figuring out their intent doesn't have to be difficult. In fact, it’s probably way easier than you think. You can become an expert on what makes human beings tick without spending years and tons of money getting a college degree in psychology.

Are you tired of coming home to a misbehaved and untrained dog? Look no further than The Ultimate Guide to Training Your Dog. With over 20 comprehensive chapters, this eBook covers everything you need to know to transform your furry friend into a well-behaved companion who listens and follows commands. Chapter 1 dives deep into understanding your dog's behavior and needs, laying the foundation for successful training. From there, you'll learn how to create a positive training environment in Chapter 2, crucial for any effective training plan. Not sure which training method is best for your ...

Director of mental training for the St. Louis Cardinals and a top-tier executive coach, Dr. Jason Selk knows everything there is to know about developing the mental toughness required for achieving any goal you set for yourself. In fact, the techniques he outlines in this book are the same ones he used to help the Cardinals defeat the heavily favored Detroit Tigers in the 2006 World Series. A complete regimen from a leading expert on developing the mindset for attaining goals, Executive Toughness is your workout for ultimate success in your career and in your life.

Some dogs are afraid, or excited, or reactive. Dogs that "don't listen" and "go crazy" don't live the lives we - or they - want. Fired Up, Frantic, and Freaked Out can change that. Simple steps and an accessible, conversational tone from award-winning, internationally-known trainer Laura VanArendonk Baugh CPDT-KA KPACTP make calming the agitated dog not only possible, but pleasant. In this book you'll learn how to achieve change in short, simple training sessions of a minute or less; maximize the effects of natural brain chemistry; know when to call in medical help; and more.

What You Need to Know Before Owning Your First Cat: A Complete Guide for New Cat Owners is the ultimate handbook for first-time cat owners who want to give their feline companions the happiest, healthiest life possible. Whether you're adopting a kitten or welcoming an adult rescue cat, this practical and easy-to-follow guide walks you through every stage of cat ownership. Inside, you’ll learn how to choose the right cat for your lifestyle, prepare your home, understand feline behavior, and establish a strong lifelong bond. You'll also discover essential tips for feeding, grooming, vet ...

Bursting with a ton of fun and straightforward exercises that inspire children to think about their feelings, this practical dialectal behavior therapy guide offers an engaging way for parents to help their kids cope with stress and navigate times of emotional difficulty. Balancing a warm and lively approach with proven psychological insights and a collection of easy worksheets, the DBT Workbook for Kids breaks down complex topics into simple language that children of all ages can understand.