Business Communication Skills

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong.... Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics.

In our fast-paced, tech-obsessed lives, rarely do we pay genuine, close attention to one another. With all that's going on in the world, and the never-ending demands of our daily lives, most of us are too stressed and preoccupied with our own thoughts and worries to be able to really listen to each other for long. Often, we seem to somehow "miss" each other, misunderstand each other, or talk past each other.

In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers - and anyone else who talks and expects someone to listen - Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.

Have you ever been called upon to speak at an event and the mere thought of doing it is giving you sleepless nights? Do you want to learn how to captivate a crowd with ease just like the pros? Are you looking to make your mark in the world of public speaking but have no clue where to begin? Whether you are speaking as the best man at your friend’s wedding, leading a presentation by your team at the next board meeting, or speaking to an audience of eager people, this book is just what you need.

> Talk Less, Say More is a revolutionary guide to 21st-century communication skills that will help you to be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

Small talk isn’t getting us anywhere. What we need today more than ever is “Big Talk,” real conversations in which we dig deep into our souls and discuss intriguing topics that truly shape the world and impact our daily lives. Conversation is undoubtedly the most important part of a relationship, whether it’s business, personal, or spiritual. In Turning Small Talk into Big Talk, Jan Janura unpacks the simple, easy-to-apply method he’s used throughout his career to turn dinner parties and other gatherings into fun, interesting, sometimes life- and career-changing experiences.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Competence is the most highly valued professional trait. But it’s not enough to be competent, you have to convey your competence. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. With Nasher’s help you can showcase your expertise, receive the recognition you deserve, and achieve lasting success.

Would you rather get a root canal than face a group of strangers? Does the phrase “working a room” make you want to retreat to yours? Devora Zack, an avowed introvert and successful consultant who gives presentations to thousands of people at dozens of events annually, feels your pain. She found that other networking books assume that to succeed, you have to act like an extrovert. Not at all. There is another way.

Una de las claves del éxito del liderazgo está literalmente dentro de ti: tu capacidad para mostrarte amable con los demás mientras realizas tus tareas cotidianas. Con una elevada rotación de la mano de obra y una estabilidad en cuestión de retención de los empleados no hay mejor momento para asegurarse de que los líderes muestran amabilidad para retener a los empleados. En este libro esencial sobre liderazgo descubrirá: • Definiciones de amabilidad • 12 razones por las que la gente deja su trabajo • Hoja de consejos con medidas para los dirigentes • 17 Actividades de ...

Are you constantly overwhelmed by your to-do list, feeling like you're always playing catch-up? Do you wish you could be productive without sacrificing your peace of mind? It's time to rethink your approach to productivity Introducing " How to be Super Productive and Achieve Your Goals” Here’s what we cover: The Complete Checklist For Achieving Objectives How To Create Step-By-Step Systems The Goals Worksheet: Getting The Right Things Done Right Away Focus FAQs: 5 Answers For When You Get Off Track 7 Time-Management Tools To Help Make The Most Of Your Day 35 Quotes For Inspiration And ...

The ability to “hold space” for yourself and for others has never been more urgent. Faced with global issues of climate change, political unrest, violence, and economic crises, more citizens of the world are experiencing disconnection, grief, and a deep sense of loneliness than at any other time. But, with the right tools, you and your circle can become part of the solution.

Whether it is a speech, a presentation, a webinar, or even a casual conversation, we have just a few seconds to prove our value. How can we capture our audience's instant attention and support? By mastering our first 20 seconds.

Networking has garnered a reputation as a sort of necessary evil in the modern business world. Some do relish the opportunity to boldly work the room, but for many others, the experience is often awkward, or even terrifying. The common networking advice for introverts are variations on the theme of overcoming or “fixing” their quiet tendencies. But Karen Wickre, a self-described introvert who has worked in Silicon Valley for 30 years, tells you to embrace your true nature to create sustainable connections that can be called upon for you to get career assistance, advice, introductions, and lasting connections.

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

Think about the things that give your life depth, focus, and meaning: deeply satisfying relationships with plenty of give and take, physical health and emotional wellbeing, passion projects, self-esteem, and self-respect. Bold people have these things. Bold people recognize what’s holding them back—and it's almost always a fear of failure. They train to overcome their fears, they embrace the 10% Target, and they create everyday, life-long habits to get what they want. Bigger, Better, Bolder brings listeners one step closer to boldness, one chapter at a time.

Getting heard is a tricky business: It’s what you say and how you show up, filtered through your audience’s assumptions and biases—and maybe even your own. For women, people of color, immigrants, and queer folks, there’s often a dissonance between how you speak and how we collectively think powerful people should speak: like the wealthy white men who’ve historically been in charge. But, fortunately, the sound of power is changing.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Would you like to communicate effectively? This audiobook was written to help you further master your communication skills and communicate with greater success and ease. This guide will help you take your communication skills to the next level, ensuring that you are consistently communicating effectively. Many other steps can be implemented to master the art further and ensure that you are easily able to communicate with anyone, no matter who they are, how well you know them, or what the nature of your conversation is compelling.

In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death!