Business Communication Skills

A five-time Moth GrandSLAM winner and bestselling novelist shows how to tell a great story - and why doing so matters. Whether we realize it or not, we are always telling stories. On a first date or job interview, at a sales presentation or therapy appointment, with family or friends, we are constantly narrating events and interpreting emotions and actions. In this compelling book, storyteller extraordinaire Matthew Dicks presents wonderfully straightforward and engaging tips and techniques for constructing, telling, and polishing stories that will hold the attention of your audience (no matter how big or small).

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

We all know eloquence when we hear it. But what exactly is it? And how might we gain more of it for ourselves? This entertaining and, yes, eloquent audiobook illuminates the power of language from a linguistic point of view and provides fascinating insights into the way we use words. David Crystal, a world-renowned expert on the history and usage of the English language, probes the intricate workings of eloquence in this lively analysis. Crystal focuses on the here and now of eloquent speaking - from pitch, pace, and prosody to jokes, appropriateness, and how to wield a microphone.

The Art of Communication is for anyone who senses that they could be communicating on a deeper level. There's more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition, and spontaneity are essential in good communication. In this guide, you'll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom.

Confident Communication can make the difference in your job, your business and your life. In this book you will discover how to: • MANAGE the fear of public speaking • Melt the “plastic person” and become AUTHENTIC • Learn how to PRACTICE your speech without having to memorize it all • Transform your IDEAS into speeches quickly • Discover powerful speech STRUCTURES • Learn time-tested RHETORICAL DEVICES to create memorable phrases • “Find the Funny” and effectively use HUMOR • Develop DYNAMIC Openings and closings • Create engaging STORIES that will keep an ...

Our noisy world has trained us to think that those who get in the last word win, when in fact it’s those who know how to stay silent who really hold the power. STFU is a book that unlocks this power and will change your life, freeing you to focus on what matters. Lyons combines leading behavioral science with actionable advice on how to communicate with intent, think critically, and open your mind and ears to the world around you. Talk less, get more. That’s what STFU is all about.

A best seller since 1990 and fully updated in 2010, Professional Writing Skills: A Write It Well Guide provides a step-by-step process for planning business letters, memos, e-mail, and other business documents. Learn how to position your message from the reader's point of view, write persuasively, include the right information, and organize the information logically. Expanded sections on language, punctuation, and grammar offer busy professionals the tools they need to get their message across clearly, concisely, and professionally.

Many people have a fear of public speaking or are insecure about their ability to give a successful presentation. Now public speaking coach and best-selling author Carmine Gallo explores what makes a great presentation by examining the widely acclaimed TED Talks, which have redefined the elements of a successful presentation and become the gold standard for public speaking. TED - which stands for technology, entertainment, and design - brings together the world's leading thinkers.

How to Write an RFP and Manage an RFP Project will help you write a Request for Proposal, more commonly known as an RFP. Readers that will get the most from this book are those responsible for purchasing products or services through the competitive bidding process or who plan to work in that field. This book will not help you write the proposal in response to the RFP. If that's what you need, scroll down to in this description box and learn about the RFP Survival Kit Series. Use this book as a prompt to help you generate the right questions to ask during the course of your RFP project. Your...

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

We all need help navigating the politics of ministry. In The Politics of Ministry, Bob Burns, Tasha Chapman, and Donald Guthrie combine their long ministry experience with sociological research on the topic. Filled with real-life stories taken from a variety of ministry settings, this book sets out wise principles and practices that help us see more clearly the political dynamics at play in our churches and parachurch ministries.

Bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.

Based upon research of what successful teams do to overcome severe odds, Do Big Things presents an intuitive, seven-step process that equips teams with how to quickly and consistently operate in a manner necessary for success. Filled with practical tools and engaging stories of teams today, Do Big Things equips leaders with “the how” to quickly identify and activate the behaviors needed to achieve more than you or your team ever thought possible.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined 75 years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as "Touchy-Feely") and have coached and consulted hundreds of executives for decades. In Connect, they show listeners how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.

Supercharge Your Self-Confidence This quick guide to self-confidence will prepare you for anything life throws your way. It’s time to apply the powerful effects of self-esteem... If you know nothing, know this: confidence building is the key to success. When we enjoy a confident and open mind, we enjoy a new life. An untouchable self-esteem will expand communication skills, empower body language, and project an important image of success. With the right self-confidence and the right charisma, the world is ours! Research shows that merely thinking differently and standing differently can ...

Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Is charisma essential for every leader? Absolutely. At its core, leadership is influence—nothing more, nothing less. And to influence others effectively, you must connect with them. In The Charismatic Leader: 21 Skills for Connecting with People, John Maxwell reveals his proven roadmap to more impactful leadership through the power of charisma. Narrated by Maxwell himself, this audiobook immerses you in his wisdom, guiding you step by step toward mastering the art of meaningful connection. The secret? Shift your mindset from "Here I am!" to "Ah, there you are!"

Unlock the Hidden Secret to Negotiating Like a Pro — Without Manipulation This Is the Hidden Rule That Separates Deal-Makers from Deal-Takers! Do you find yourself struggling to close deals or persuade others effectively? Have you ever left a negotiation feeling like you could have done better, but just didn’t know how to turn the tables in your favor? Most negotiation advice out there is incomplete — but what if there was a powerful, yet simple shift that could transform the way you approach every deal, every conversation? In The #1 Rule of Negotiation Nobody Told You, you’ll ...