Business Communication Skills

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Many people have a fear of public speaking or are insecure about their ability to give a successful presentation. Now public speaking coach and best-selling author Carmine Gallo explores what makes a great presentation by examining the widely acclaimed TED Talks, which have redefined the elements of a successful presentation and become the gold standard for public speaking. TED - which stands for technology, entertainment, and design - brings together the world's leading thinkers.

Gain Insights To Exceptional Leadership Communication In a world where effective leadership is synonymous with clear communication, Voice of a Leader: Enhancing Your Communication Skills For Success emerges as the quintessential guide for mastering the art of influence and expression. This book equips current and aspiring leaders with the strategies they need to communicate effectively in any professional scenario. Inside, You'll Discover: The Art of Communication in Leadership: Understand the pivotal role communication plays in leadership, and how you can leverage it to your advantage. ...

In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to nontechnical listeners has fast become a critical 21st-century skill. Explaining what you do and why it's important drives funding, policy decisions, media exposure, public awareness, and customer adoption.

People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate.

Success starts with a simple act: doing something new. It can be starting a new job or school, or moving to a new neighborhood. It can be meeting a prospective client or attending a networking event. To achieve anything in life, you have to put yourself out there, meet new people, and try new things. But sometimes we freeze.

“When I pick up the phone, I just freeze.” “I don’t know what to say, I get all nervous and just throw up all over them.” “I am afraid of calling my friends, what if they get upset at me? What if they say no? What if they get upset at me for trying to sell them something?” “I am not a salesperson.” “I am terrified of them saying no.” “I can’t handle rejection.” Any of the above “Ring a bell?” (Forgive the pun!) Not to worry, you have exactly what you need in your hands right here, right now. Paul G Walmsley helps network marketing professionals who are ...

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship - from the most personal to the broadest, most indirect interaction - and how to establish trust immediately so that you and your organization can forego the time - killing, bureaucratic check - and - balance processes so often deployed in lieu of actual trust.

We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on?

In this book, Ryan Ledger and Lisa Reynolds demystify the art of charisma and communication. This best-selling book will guide you, step-by-step, in how to develop razor-sharp communication skills.

Are you too nice? Do your communications have an impact with those around the office? Are you truly advocating for yourself? Being a woman in the workplace can be a tough thing to navigate and have you second-guessing yourself and the decisions you make. Dr. Lois Frankel guides you through how to be an effective communicator and how this can help you in your workplace. Whether you want to learn just the basics, how to advocate for yourself, or how to navigate sticky situations, this book will give you the tips and tricks needed to be a more impactful communicator at your job.

If you don't know how to communicate properly, you are going to have problems in both your intimate and your family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be.

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Think Better is about productive thinking - why it's important, how it works, and how to use it at work, at home, and at play. Productive thinking is a game changer - a practical, easy-to-learn, repeatable process that helps people understand more clearly, think more creatively, and plan more effectively. It's based on the thinking strategies that people we celebrate for their creativity have been using for centuries. Tim Hurson brings productive thinking out of the closet and presents it in a way that makes it easy for anyone to grasp and use.

Based upon research of what successful teams do to overcome severe odds, Do Big Things presents an intuitive, seven-step process that equips teams with how to quickly and consistently operate in a manner necessary for success. Filled with practical tools and engaging stories of teams today, Do Big Things equips leaders with “the how” to quickly identify and activate the behaviors needed to achieve more than you or your team ever thought possible.

Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

Ethical intelligence may not get as much attention as other forms of "smarts", but as Bruce Weinstein reveals, it is the most practical, valuable, and even courageous form, determining success on the job, fulfillment in relationships, and sense of self-worth. After reviewing the basic ethical principles agreed upon by cultures and religious traditions around the world and throughout time, Weinstein tells listeners how to develop their ethics IQ by applying these principles in daily life.