Business Communications Management

By reading this book, you will learn: How to organize public communications so that crucial public safety information can get out rapidly. Ways to streamline planning and preparation so that emergency responders can put most of their effort towards situation-specific issues. Factors that make some messages work better than others - how to choose the right words. Skills that make an spokesperson effective in an emergency. How to account for special groups or other elements that make your community's communications unique. Once the importance of the first 60 minutes was recognized and trauma ...

The Ape in the Corner Office connects with the day-to-day of the workplace because it helps explain what people are really concerned about: How come he got the wing chair with the gold trim? How can I survive as that big ape's subordinate without becoming a spineless yes-man? Why does being a lone wolf mean being a loser? And, yes, why is it that jerks seem to prosper, at least in the short run?

Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.

One of Scarlett Abbott's 2023 World Changers, Marva Bailer takes a modern twist on business protocols that haven't changed since the '80s in her book, Be Unexpected. Energizing the routine and mundane professional lectures and meetings, Be Unexpected will teach listeners soft skills in a relatable way that will help create positive connections.

In this audiobook, Mike shows you how to structure your team now and plan for future growth, get the right people on the team and the wrong people off the team, craft the right culture, develop your talent, and execute with discipline and accountability.

In her previous books, executive coach and professional development expert Shawn Kent Hayashi identified the various types of conversations that are vital for growth and success. Now, in Conversations That Get Results and Inspire Collaboration, she answers many of the questions she is most frequently asked during coaching and training sessions.

Want to get those difficult colleagues off your back and restore your sanity? NYU psychology professor Tessa West shows you how. Tessa West has helped thousands of people resolve their most pressing workplace issues. And now she draws on a decade of original research to profile classic workplace archetypes. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities and offers clever strategies for stopping each type of jerk in their tracks.

We're all nice. In fact, we're told we're too nice and we have to change to succeed: 'play the game!'; 'beat them down!'; 'toughen up!'. Do we have to choose between betraying our own values and being left behind without a voice? Absolutely not. We can naturally be persuasive and successful every day without making enemies of ourselves or other people.

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.

In 2020, the world as we knew it changed. For close to two years, people were socially isolated. Many of us lost the art of human face-to-face connections that lead to the development of close intimate relationships. In Relational Intelligence, Dr. Adam C. Bandelli outlines the five essential skills that can help you reconnect with others and build strong, long-lasting relationships. Drawing on research from the fields of psychology, sociology, and behavioral science, he explains why these skills are necessary tools for building a life of joy, satisfaction, and fulfillment.

Stories have power. They move people in a way that facts and figures can't. Many leaders use stories as a tool, but leadership development expert Tim Tobin says most have no idea what tale their own leadership is telling. He shows how, by thinking of your career as a narrative - with a plot, characters, and an arc - you can increase your awareness of yourself as a leader and become more effective, insightful, and inspiring.

In "How to Argue like a Journalist," Peter E. Grey offers a prescriptive, well-structured guide that empowers you to communicate persuasively in any situation. This practical audiobook is filled with step-by-step techniques you can apply immediately.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

To achieve efficiency, productivity, and significant results, you need to make the best use of the resources available to you. Productivity expert Maura Thomas helps you nurture the crucial resource that is your work culture and build productive habits for yourself and your team, without letting work take over your life. Everyone Wants to Work Here empowers you to define what productivity means for your team and to create conditions that support your own productivity. Starting with yourself, Thomas's holistic advice will help you develop productive strategies for your whole team.

There is no need to come up with your own questions or even spend hours trying to figure out the much-needed powerful questions that you need to ask your colleagues. This book has done all the heavy lifting for you. The book “555 Powerful Questions for Coaching, Mentoring, and Leading at Work” contains 555 powerful questions from actual situations that will help you unlock the potential of your teammates, improve their performance and empower them.

Every one of us gets anywhere in life due to three things: someone observes us, forms an opinion about us, and decides to give us an opportunity...or not. Likewise, we do the same thing with others. People have played this essential role in our lives, and we play it in the lives of those around us - and no matter how skilled we’ve become, we can play it even better.

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

Best-selling author Robert E. Quinn ( Deep Change, 90,000 copies sold) and his son, Ryan Quinn, show through personal experience and scientific research how anyone can become a positive force in any situation through a proven method to increase his or her level of influence and effectiveness.

Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators.

In the wake of the #MeToo movement, employees and leaders are struggling with how to respond to the pervasiveness of sexual harassment. Most approaches simply emphasize knowing and complying with existing laws. But people need more than lists of dos and don’ts - they need to learn how to navigate this uncertain, emotionally charged terrain. Sarah Beaulieu provides a new skills-based approach to addressing sexual harassment prevention and response in the workplace, including using underdeveloped skills like empathy, situational awareness, boundary setting, and intervention.