Business Communications Management

Top speechwriter Simon Lancaster explains that the secret of brilliant communication is all about making connections. Whether in speech or in writing, at a networking event or in an email, at work or at home, the best communicators find ways of connecting with their audiences. More than that, they are able to connect the personal with the universal, the past with the present, the abstract with the everyday, the visual with the verbal, the moral with the mundane.

Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith’s leadership development methodology in this practical and timely resource for leaders. Goldsmith believes that a leader’s job is to bring out the best in each team member and Language That Leads breaks down the ten core qualities of leadership, providing easy-to-follow implementation steps to express, observe, and project these qualities effectively through verbal and nonverbal communication.

When women we admire such as Ruth Bader Ginsburg advise "Speak the truth, even if your voice shakes" and Vice President Kamala Harris has to remind a room full of men "I'm speaking," it can feel as though having our own voices heard at work can be a lost cause. Whether we're confronting a colleague about an inappropriate comment or trying to avoid being talked over by a male colleague—again—we can find ways to have our voices heard at work. Speak Up, Speak Out helps listeners use their voices more effectively to sound off on issues large and small.

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

Merging research and real-world application, this insightful guide reveals what really drives decisions and introduces listeners to the persuasion equation - a powerful combination of factors proven to speed agreement.

As demands on our society expedite, the overall quality of leadership is being impaired. In today's unprecedented environment, conventional leadership cannot take us into the future. We need to find new approaches if we aspire to dramatically increase our supply of self-aware agents of change. It is the design of Open Your Eyes and LEAD to offer us ways to embrace a change in leadership style that will undoubtedly impact us in every aspect of our lives.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30-40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online.

Do you think that the most successful people in the world have an above average level of intelligence? Are you convinced that your cognitive abilities have stabilized and cannot improve? Not at all! The truth is that our intelligence can be continuously increased and improved through the use of powerful mental tools, the same ones that the most authoritative thinkers, scientists, and entrepreneurs around the world use to filter decisions, strategies, and execution methods

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.

The Ape in the Corner Office connects with the day-to-day of the workplace because it helps explain what people are really concerned about: How come he got the wing chair with the gold trim? How can I survive as that big ape's subordinate without becoming a spineless yes-man? Why does being a lone wolf mean being a loser? And, yes, why is it that jerks seem to prosper, at least in the short run?

The performance review is an important part of your job as a manager or coach. But it is only a part. In order to develop team members effectively, you have to be proactive on a daily basis. This means having conversations - and not just about the weather or the game last night. Create ongoing conversations throughout the year. Conversations for Creating Star Performers is a vital tool for keeping team members motivated, engaged, and moving ahead every day - not just the days before an annual review.

La persuasión es una de las habilidades más efectivas para construir relaciones personales exitosas y alcanzar lo que deseamos en la vida, con efectos a largo plazo.

You don’t need to spend your day stuck in emails or endless meetings! Set your team up for success with practical guidance designed specifically for executives, managers, and team leaders who want to achieve more, using Microsoft Teams. Embrace new work practices. Improve your business processes. Unlock real business value. And get your lunch break back!

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization.

Inspirational leaders make us want to achieve more. They persuade us to their cause, win our active support, help us to work better together and make us feel proud to be part of the teams they create. In short, how well you perform as a leader depends on how well you communicate. So if we want to be better leaders ourselves, how do we communicate in a way that inspires? Shortlisted for the 2014/15 CMI Management Book of the Year Award, Communicate to Inspire is an essential manual for any aspiring leader, answering these key practical questions.

Unlike any negotiating book you've ever heard! If you buy or sell anything personally or professionally, this audio book can make or save you a fortune! This complete guide to negotiating great deals gives you step-by-step instructions to get anything you want for personal or business use for a fraction of the asking price...or, better yet, no money at all!

The Charisma Code is a handbook for connecting across cultures. The best connectors are the biggest influencers, and those who influence culture change the world. The key is unleashing your inner soul force - your charisma - to attract, connect, engage and bring value to your relationships. In her barrier-breaking book, cultural anthropologist, Robin Sol reveals how anyone can tap the language beyond words to build bridges, open doors, or start revolutions.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

How people judge you - and how to come out looking good. Everyone wants to know how to be more influential. But most of us don't really think we can have the kind of magnetism or charisma that we associate with someone like Bill Clinton or Oprah Winfrey unless it comes naturally. In Compelling People - now required reading at Harvard Business School - John Neffinger and Matthew Kohut show that this isn't something we have to be born with, it's something we can learn.

Today's super negotiator has to be a versatile problem solver, seeking hard-bargain results with a soft touch. With punch and panache, Bob Mayer shows you how to make the grade, revealing powerful negotiating tools draw from a unique blend of sources.