Business Etiquette

Silicon Valley expert and general counsel of Airbnb Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

A fun yet factual guide to thriving not only in Silicon Valley but in the emerging Global Silicon Valley. Silicon Valley has become synonymous with big ideas, start-ups, and inventing the future. But today the magic of Silicon Valley has gone viral and global. From Austin to Boston, from Shanghai to Dubai, a Global Silicon Valley is emerging.

Japan is at a crossroads. The postwar economic miracle that brought it unprecedented development and prosperity is over. Since the publication of the first Culture Smart! guide, it has been overtaken by China as the world's second-largest economy. The balance of power in Asia has shifted and new players are entering the field. No one can predict how Japan will rise to the challenge, or what effect the changes will have on how people live, think, and behave.

For the record, the word "parlour" is not used, nor is the relatively recent insidious "lounge", except about airports, hotels and liners.' 'Boys should be taught at a very early age - six or seven - to say "Sir" to an older man.' 'When there are servants, the plates for the first course are never put on the table until everyone is seated.''I cannot stress too often that on every formal occasion, whether it is Luncheon, a Bazaar or a Meeting, a hat should be worn.'

50 Things to Know About Modern Manners offers advice on how to behave in 10 different situations. Based on knowledge from etiquette professionals, when you display proper manners and have good etiquette, people will genuinely like you and want to spend time with you. You'll discover tips and tricks that you can do in order for you to accomplish your goal of becoming one of the most likeable people in your circle of friends.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: This speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications.

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

Russia - Culture Smart! provides essential information on attitudes, beliefs, and behavior in Russia, ensuring that you arrive aware of basic manners, common courtesies, and sensitive issues. This concise guide tells you what to expect, how to behave, and how to establish a rapport with your Russian hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships in the largest country in the world.

Ethiopia - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

Sarvesh's latest book focuses on grooming students and professionals to become aware and imbibe global business etiquette. This book guides you through the grooming and corporate etiquette nuances to develop and enhance your image and personality.

Do you want to know how to handle the difficult person in your life? Have you ever wondered why some people just drive you crazy and what you can do about it? Would you like to learn strategies to deal with difficult people and control yourself in conflict? How to Deal with Difficult People teaches you about common difficult personalities. Then it gives you strategies for how to handle each of these personality types, whether in your family or at work. You'll also learn how to handle your own emotions and stress levels, so you can handle these difficult people.

While Israel is a modern and largely secular country, it is one steeped in biblical history - a place where religion still plays an active role in public life. In 70 years, it has grown from a sparsely populated strip of land into a vigorous democracy and regional superpower. Often called the Startup Nation, Israel is a world leader in a number of high-tech industries. Its democratic institutions, despite political and social polarization in recent years, are among the most enlightened in the world.

The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

Business runs on emails, yet we rarely give them enough thought. Too often, our messages are misunderstood, misfiled, or ignored. In a world filled with remote collaboration and virtual teams, people who master email writing rise above the noise. You can be one of those people. Learn how to make your emails work for you rather than against you with this short, practical guide. Whether you’re just starting in your career or are adjusting to a newly remote and virtual workplace, you’ll find valuable advice and tips you can put into practice right away.

There is more to good manners than sipping your tea the right way. This bundle covers a set of rules that help you find common ground with others. It also shows you how to be the kind of man women are interested in and instantly drawn to.

In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. Here are secrets to mastering the details that will get you ahead at work from an international etiquette expert and the author of Business Class, Jacqueline Whitmore.

In the insightful and engaging book "How to Behave Around the Wealthy" by Jeff Coker, listeners are taken on a comprehensive journey into the exclusive world of high society. This isn't just a guide; it's an enlightening exploration into the nuanced lifestyles, values, and behaviors of the affluent. Whether you're seeking to form personal connections, enhance your professional network, or simply understand the intricacies of interacting with the wealthy, this book offers a treasure trove of wisdom and practical advice.

Does your office feel more like a minefield than a place to get things done? Are you confronted by tenacious colleagues and even more challenging situations every workday? With over 30 years of experience, award-winning executive Toni Crowe has climbed the ladder across multiple sectors, from high tech to aerospace. After ascending from the very bottom to the top, she's here to share her experience, strategies, and wisdom for you to realize your own career triumph.

Begin with Yes: At Work for You isn’t a book that sits comfortably on a shelf. It’s a critical examination of workplace issues that provides concrete solutions that account for all viewpoints. Its workplace wisdom informs and entertains while answering the questions that are key to any business venture: How can we make this work? How can we overcome our differences to be the best we can be? The world of the workplace has changed dramatically in recent years. New technologies, new leadership philosophies and new cultural norms have created challenges that could either transform or ...