Business Etiquette

Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.

The G-Code: Behind the Bars is a manual that outlines a path to success in the corporate world utilizing lessons taught by some of the greatest writers/poets of the 20th century. Described as: a hip-hop connoisseur's guide through corporate America. This literary offering provides a unique audio experience.

FUBU cofounder and entrepreneur J. Alexander Martin shares his compelling story about how he helped build a neighborhood business into a billion-dollar international brand. Teaming with behavioral finance expert and author Ted McLyman, they present an easy to understand and useful road map for success and financial security. J uses his inspirational story as the backdrop to explain why financial success is about discovering your Money Values and Money Temperament.

Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder--especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture--whether virtually or in person--with ease.

Get rich, Chinese style How did Chinese people get all that bling? How did China get rich? And why do Chinese people seem so successful in business even outside Asia? The answers aren't often discussed in an honest and practical way. Chinese people will tell you that they're "smart" or "hardworking" or "lucky," while outsiders will tell you that it must be some kind of Asian mystery. This book is about why Chinese bosses hate hiring Chinese employees, why China's technically competent factories turn out shoddy products, and how it is that poor Chinese immigrants tend to do better in their ...

Adventures in Coaching introduces Coaching as an approach for managing people, improving performance and solving problems. Research shows that learning is often better retained when made fun and stimulating. This book delivers the most rigorous and advanced textbook coaching theory, including the GROW model, in a uniquely engaging and mesmerising manner. The structure and sequence of the material is based on a tried and tested progression that the author has refined through his training and workshops with hundreds of people.

Working in Denmark might seem straightforward for Americans: Danes speak excellent English, and Denmark is a great place to do business. Infrastructure is good, corruption is minimal, innovation is respected, and business structures are flexible. Still, many Americans put a foot wrong - often by being too energetic, too upbeat, too aggressive, too American.

One of the nicest ladies I ever met was a school teacher. I think we chatted for about 30 minutes and then I never saw her again. Thirty minutes. I seriously thought that I could trust this lady with all my deepest darkest secrets. After years of observation, I realized that all master small-talkers have a few things in common but the biggest things are the two keys that were shown to me so elegantly by that school teacher. Once I had mastered those, no small talk conversation was a nightmare anymore. In fact, I started to enjoy them.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

The remote work revolution is here. Even before COVID-19 created the largest remote work experiment in history, the business world was already gravitating toward virtual workplaces. Suddenly organisations as big as Twitter are learning that their employees don’t need an office in order to get great results. How to Thrive in the Virtual Workplace shows how to stay productive, feel like part of a team and make the most of remote working.

You are an amazing person. Do you know how truly amazing you are right now? It does not matter whether you know it or not. You are here, you are taking initiative, and right now, you are the person that many look up to, because you are taking action. You are here and completely in the present moment, being you in the now. You are you, and nobody in the world can experience exactly what you are experiencing right now, because you are unique. I just want to remind you of where you come from and how super freaking amazing you are! Are you ready to remember?

Savvy students already see that the job market of tomorrow, the job market in which they must make a living, is likely to be a roller coaster ride. Networking for the Career-Minded Student shows them how to ride the coaster without blinders by harnessing purposeful networking, a powerful tool that's free and available to all. Topics covered include how to research, strategize and implement purposeful networking for career preparation.

Do you, like most executives polled by Vyopta, think successful employees always use cameras in meetings even though research proves otherwise? If so, then keep reading! Being an effective remote leader is a vital skill to successfully managing remote and hybrid teams!

Is it easy for you to deliver bad news? Do you look forward to speaking in public? Do you enjoy networking? If you answered no to any of these questions, Reach can help. What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply found their own way to do them. In Reach, Andy Molinsky breaks down the five key challenges underlying our avoidance tendencies and illuminates the path towards enjoying what you once feared.

This audiobook helps you to become familiar with the terms that business people use while trading; it will show you how to apply potent commercial expressions in easy and unforced conversations. Here you are taught to recognize the keynote words of trade and commerce, and you are taught how to profit from them. The correct word actually clinches the sale.

What do you say when your new job is very different from what you agreed to? How do you tell your boss that your workload is too heavy or that you need more training? How do you deal with a colleague whose loud speakerphone calls are driving you insane? And how do you repair your reputation after getting drunk at the company holiday party? Ten years of writing a workplace advice column have taught Green that people tend to avoid difficult conversations in the office because we simply don't know what to say. But the stakes are just as high if we don't speak up, because problems that could be solved with a simple conversation can fester if they aren't addressed.

Ever wonder what kind of impression you’re making? Good modern manners can help you make a splash, elevate your self-esteem, enhance your personal brand, and lead to what we’re all looking for - greater success in every part of our lives. Nita Patel’s debut book, Boss Vibes is authority, class, and edge all in one unique package. Her witty, fresh voice and clever, take-no-prisoners observations make it fun to stop and think about how we’re really coming across to the world and where we want to go in our careers and personal lives.

If you want to learn simple, street-smart strategies gain a competitive advantage, climb the corporate ladder, and get that pay raise without that MBA, then this is the audiobook you need.

不適切ではなく、これが仕事の正解！メールは１往復×メールのラリーは自分で終える〇タイパ重視では、結局損をしますよ。読んだ次の日に早速、試したくなりました！‐２０代　女性

Fini le temps du bon petit soldat, prenez enfin votre place dans ce monde ! Contrairement aux idées reçues, on a tout à gagner à s'assumer et à ne pas cacher qui on est au travail ! À l'issue de trois années d'enquête sur le bonheur en entreprise, Catherine Testa propose 10 pistes de réflexion pour concilier sa vie professionnelle et sa personnalité. Au programme ?