Business Management Creative

From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution.

Your value to your clients extends well beyond the diligent bookkeeping you bring into their business–it’s the intelligence you can provide. It’s the insights that emerge from your experience, your facilitation, and the powerful questions you ask.

The authors of this audiobook share personal experiences and insights that have propelled them to long-term success and share enlightening stories from the world of business to inspire you to take the lead in any situation. The ideas in this audiobook are actionable, and the stories are peppered with insights for action that can bring leadership to every level of an organization.

They're Your Rules, Break Them! offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organization. Disruption is everywhere. Rather than suffering its blows, what if you could institutionalize it into your business? What if, rather than being rigid and rule-bound, you could make your business "ever changing" within?

You already have a one-of-a-kind idea inside of you that will not only spread like wildfire but will also change minds, incite action, and leave a legacy you can be proud of. You just need help excavating it, shaping it, and launching it into the world. Drawing upon more than 25 years of both research and real-world experience, the author explains a simple approach to creating not only a message that grows your business 24-seven, but a movement that’s bigger than your business and takes on a life of its own.

Otro gran librito repleto de sabiduría e instrucciónpara añadir a la exitosa serie Maxwell 101. John C. Maxwell cree que "trabajar en equipo seencuentra en el corazón de los grandes logros". La pregunta no es si los equipos tienen valor. La pregunta es si nosotros reconocemos ese hecho y nosconvertimos en mejores trabajadores en equipo.

In My Morning Routine, talented creatives and successful businesspeople share their secrets to unlocking greater energy, focus and calm - starting first thing in the morning. For example, Arianna Huffington describes how she silences the 'bad roommate' of self-doubt every morning; Google's M. G. Siegler reveals why he religiously drinks bottled Starbucks Frappucinos; and a former Navy SEAL lieutenant explains why his morning workout routine changes each season.

Unleash Transformational Leadership - Unlock your potential to empower & inspire your organization and create a culture of success. Are you ready to unleash the leader within you and revolutionize your organization? Look no further than "Unleashing Transformational Leadership" - the ultimate guide to unlocking your full potential, empowering your team, and creating a culture of unparalleled success.

Daniel Siegel, bestselling author and one of the leading researchers on the neuroscience of mindfulness, talks about creating adaptive, resilient organizations.

Welcome to the Attention Economy—where you are the product. In this digital landscape, they keep score with eyeballs and eardrums. Your attention—even for a few seconds—translates into cold, hard cash they’re willing to manipulate and even hack you for. Kary Oberbrunner made it his mission to discover if humans could become unhackable. After an exploration of art, science, technology, education, the military, and business, he emerged with an answer—the unmistakable elixir behind all idea achievement and productivity. This book reveals that answer in 30 daily missions.

Pirates didn't just break the rules, they rewrote them. They didn't just reject society, they reinvented it. Pirates didn't just challenge the status quo, they changed everyfuckingthing. Pirates faced a self-interested establishment, a broken system, industrial-scale disruption and an uncertain future. Sound familiar? Be More Pirate unveils the innovative strategies of golden age pirates, drawing parallels between the tactics and teachings of legends like Henry Morgan and Blackbeard with modern rebels like Elon Musk, Malala and Banksy.

An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace - no matter your identity, industry, or level of experience.

This is a complete guide to how to create a plan for, open, operate, and market a new small business. This book intends to help you overcome fear and inspire you to own and operate your own small business.

This book will not only change the way you look at your business, it will change how you look at yourself. In Build, Donnie Shelton explores the winning strategies that he and other business owners have implemented to achieve success. Build is a proven system that will guide you through the process of assembling a winning team, asking yourself the right questions, and focusing on the important aspects of running a successful business.

A practical road map for leaders to connect with employees on an emotional level and captivate today's workforce by inspiring them with a shared vision. What does it mean to lead with vision? In the first book devoted entirely to vision as a key leadership principle, the authors delve deeply into the notion that a compelling vision that motivates and inspires is a true differentiator for organizations that want to hire and retain talent, be more competitive, and thrive in uncertain times.

This actionable book is about what you never learned in school, in any CPA exam prep course, in any accounting CPE seminar, or in any business building workshop. It’s about your accountant brain - the most important asset you have and how you’re underutilizing it. This book contains a step-by-step formula and shows you the power of being a Smarter Accountant. You will learn how to specifically apply the formula to whatever issues you are dealing with professionally or personally

The founder of Tough Mudder - the world's greatest obstacle course races - takes us inside his unconventional company and reveals how tribes form and grow in surprising and powerful ways.

As a top-level sport psychologist and performance consultant, Dr. Stan Beeham knows what it takes to succeed - on the playing field, in the board room, and in all aspects of life. This award-winning book takes you inside the minds of major-league athletes, Olympic medal winners, and world-class business leaders to reveal the key motivators and mental processes that drive people to victory.

What every organization wants and needs is excellence. Brigadier General Bentley Nettles (BVT) offers insights and battle-tested strategies for creating excellence; for yourself, for your team, and for your company.

Work Smart Do More is the time management book for CEOs and leaders looking for proven, successful ways to increase productivity and create a winning culture.