Business Meeting

Love Your Team is a conversation-by-conversation survival guide for sales managers who want to thrive in a world where their top talent can walk out the door without taking a single step. Helen Fanucci provides detailed instructions on how to shift focus from merely hitting sales goals to putting sellers first—as people and performers—making YOU the reason they join, stay, and win.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Do you need a resource that you can pull out of your pocket to liven up meetings, trainings, professional development, and teaching? The 50 easily applied techniques in this timely manual spur creativity, stimulate energy, keep groups focused, and increase participation.

The expectations placed upon you are more than mere bullet points in a job description. You know you should contribute during meetings, but obstacles arise. You lose focus, or get interrupted. You fly off course, and start rambling. Perhaps the intimidation factor is so strong, you simply feel you don’t have a voice. Speak Up, Dammit! provides inspirational stories, as well as critical tools, lessons, and exercises, that will help you, at any professional level, overcome obstacles and share your voice at work.

Running Effective Meetings For Dummies shows you how to plan, guide, and run a great meeting, whether you're doing it face-to-face, fully virtual, or a combination of both. Authors Dr. Joseph Allen, industrial and organizational psychologist, and Emmy-award winning communications expert Karin Reed team up to walk you through the steps you need to take to make your next meeting your best one yet.

How to Wash a Chicken is not an audiobook about public speaking (or chickens); it’s a comprehensive playbook for business leaders and people on their way up to give the best presentations of their lives and embark on a circle of presentation success. With concrete suggestions, helpful tricks, and step-by-step guidance that’s applicable to all industries, Tim Calkins sets out to propel his listeners to create and deliver effective business presentations and pitches.

When you speak do others listen? Does your message land? Do people act upon your words? In business and in life, great communication is the key to getting exceptional results. If you want to be more persuasive, have more gravitas, and build better relationships this audiobook will show you how. Starting his career as an actor, author Dominic Colenso starred alongside some of the UK's most famous performers. He now works with businesses around the world, helping individuals and teams take centre stage and deliver outstanding performances.

The Meeting Planning Process: A Guide to Planning Successful Meetings by certified meeting professional Mary Jo Wiseman offers a common-sense approach to managing the meeting planning process based on the knowledge and experience she garnered over a 20-plus-year career as a corporate meeting and event coordinator. The author’s systematic approach to project management helped her to get and stay focused on the task at hand while handling multiple details, projects, and deadlines throughout her career, and she wants to share her secrets for success with others.

We all agree momentum is such a powerful force, so why are we not learning how to leverage it in business? In Momentum, Seth Lewis busts the myth that momentum is just luck and outlines a proven measurable strategy to create explosive momentum in life and business. This book will help you immediately unlock momentum in any business or leadership role. Whether you’re a business leader or you want to achieve maximum success in your career, this book will help you create an action plan and create the life of your dreams!

Top speechwriter Simon Lancaster explains that the secret of brilliant communication is all about making connections. Whether in speech or in writing, at a networking event or in an email, at work or at home, the best communicators find ways of connecting with their audiences. More than that, they are able to connect the personal with the universal, the past with the present, the abstract with the everyday, the visual with the verbal, the moral with the mundane.

Leadership literature is full of principles and ideas - but they rarely leave the page. Practice is what turns abstract concepts into useful skills. Leadership Step by Step walks listeners through what to do and how to do it in an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience. The 22 exercises in this hands-on book help you accomplish the inner work and gain the social skills required for great leadership.

When cultivating profitable business relationships, there are people of value you haven't met yet, people you know but may have overlooked, and others that just aren't a fit for your network. Because your time is too valuable to waste, you need to know how to evaluate each connection. What are the signs that someone is a good fit for your business network? How do you uncover and cultivate the right relationships?

From bargains in the Big Apple to the bustling bazaars of Istanbul, from in-store to interactive and online to mobile, neuromarketing pioneer Dr. David Lewis goes behind the scenes of the "persuasion industry" to reveal the powerful tools, techniques, technologies, and psychologies seeking to stimulate us all to buy more - often without us consciously realizing it.

Drawing on decades of experience, the authors offer a fresh, enlivening approach to the nonprofit enterprise that, too often, is undervalued and thought of as the province of the burnt-out and the overwhelmed. Along with its many candid insights and memorable anecdotes, The Art of Giving also offers instruction on how to create a business plan for giving that works for you.

Some people think the workplace is no place for funny business. But the upside of humour for our careers is significant. A recent survey of more than 700 CEOs showed that 98 per cent prefer job candidates with a sense of humour and 84 per cent think that funny employees do better work. Psychologist Dr Jennifer Aaker and comedian Naomi Bagdonas' research has shown that humour makes us feel more competent and confident, strengthens relationships and boosts resilience during difficult times.

«Vete a Menorca y, cada noche, dedícate a observar lo que sé que tanto te gusta: los faros. Ellos pueden enseñarte mejor que yo. Obsérvalos, sin prisas, con los ojos bien abiertos.» Esta es la sorprendente sugerencia que, tras una mediocre presentación en público, Ferran recibe de Max, su viejo amigo y profesor. Y, sin dudarlo dos veces, decide seguir el consejo al pie de la letra e inicia un recorrido por los cinco faros principales de la isla de Menorca, que le descubrirán cómo mejorar su comunicación y hacerla más memorable.

If you are a B2B high-ticket service provider seeking to grow, you need cost-effective outreach to your ideal clients. Sweet Leads is the perfect guide to identifying, approaching and nurturing prospects who need your solutions or you are looking to partner with. Using the proven six-step ZZ Framework, this concise handbook gives you the tools and know-how to plan, execute and optimise your outreach campaign.

Learn how to tell a good story with Your Story, Well Told! Jam-packed with some of the best storytelling strategies, this manual gives creatives the confidence bump they need to make the sale, land the client, propose a toast, or impress their date. The following is (not) a work of fiction. We've all got stories to tell - but how do you make your story the best story? In Your Story, Well Told!, The Moth veteran Corey Rosen inspires you to get on stage and tell your story.

Join Richard on his quest to overcome a crushing fear of public speaking and discover the secrets of successful communication.

Este libro te puede ayudar no solo a mejorar tu escucha sino también a poder comprender un poco el motivo de por qué nos cuesta tanto poner atención, así igual el cómo interrumpimos o nos interrumpen lo que complica la comunicación de la escucha y se da a malinterpretaciones.