Business Organization

Cybersecurity involves people, policy, and technology. Yet most books and academic programs cover only technology. Hence the implementation of cybersecurity as a people powered perpetual innovation and productivity engine is not done. People think they can buy cybersecurity as a product when in fact the discipline is the modern practice of digital business strategy. People also equate cybersecurity with information security or security alone. However, security is a state, while cybersecurity is a process.

Today's leaders know that speed and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge?

Customer Service Excellence: A Guide to Winning and Keeping Customers In today's competitive market, exceptional customer service is the key to success. "Customer Service Excellence: A Guide to Winning and Keeping Customers" is your ultimate resource for mastering the art of customer engagement, whether you're interacting over the phone or face-to-face. This comprehensive guide provides you with the techniques and strategies necessary to create outstanding service experiences that not only attract new customers but also ensure their loyalty for years to come. What You'll Find Inside: Key ...

Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees, and create huge economic value. Their secret? They understand that the work of inventing the future doesn't belong just to geeks designing mobile apps and virtual-reality headsets or to social-media entrepreneurs hoping to launch the next Facebook. Some of today's most compelling organizations are doing brilliant things.

In It’s Not Just Who You Know, Tommy Spaulding - the former CEO of Up With People - has written the new How to Win Friends and Influence People for the 21st century. Success - in business and in life - is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level - how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.

This book is great for beginners and no seeking general knowledge. It explores green business, social responsibility, organizational ethics, and nonprofit organizations as they relate to business, employees, society, and the environment. The text is informational and educational, and it is written for easy reader understanding at all levels.

Maverick marketing whiz Mike Veeck offers you his simple, no-fail formula for business success!

Drawing on his own experience and the success stories of clients and others who have benefited from his philosophy, Veeck shows how fun, creativity, and passion can bring out the best in an organization and an individual.

The "Fun Is Good" philosophy applies to everyone, whether you're the CEO or lower on the totem pole.

In This is Beyond Budgeting: A Guide to More Adaptive and Human Organizations, award-winning author Bjarte Bogsnes describes a tested and proven way of making organizations more adaptive and human. This involves radically changing traditional management, including the budgeting process, the central nervous system of rigid and bureaucratic organizations. In this book, you’ll learn to establish a highly decentralized and dynamic management model with more adaptive and self-regulating processes, designed in line with and not against human nature.

In The Diligence Fix, professional sales enablement consultant Dayna Williams cuts right to the chase and summarizes the normal problems businesses have.

With extensive and inspiring examples of stories containing these attributes, the authors illustrate how listeners can harness the power of stories within their company in order to change or create a winning culture to align with any strategy.

According to studies, we all work for the same thing--and it's not just money. It's meaning. Through our work, we seek a sense of purpose, contribution, connection, value, and hope. Digging down to the meaning of work taps our resilience in hard times and our passion in good times. That's the simple but profound premise behind this groundbreaking book by renowned management expert Dave Ulrich and psychologist Wendy Ulrich.

Author Matt LeMay explains agile in clear, jargon-free terms and provides concrete and actionable steps to help any team put its values and principles into practice. Examples from a wide variety of organizations, including small nonprofits and global financial enterprises, bring to life the on-the-ground realities of agile across industries and functions.

“I can’t wait to get to work!” When was the last time you felt that way? Have you ever? Mark McClain has and still does. He and his leadership teams have focused on creating companies that make the quality of their employees’ work experiences of equal importance to the quality of the solutions those employees create.

The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The challenges of high performance and leadership are explored in depth and are illustrated with insights, interviews, and case studies from the military, sporting, and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations.

The Professional Agile Leader is a realistic, practical guide written by experienced agile leaders who share their collective experiences in helping agile leaders to grow responsive and adaptive teams. They structure powerful lessons around a case study based on decades of experience helping agile leaders achieve and sustain agile transformation. Best of all, they never settle for high-level hand-waving—they show you how it’s really done.

We're in a major shift in a fundamental aspect of how businesses grow, how buyers purchase, and how businesses build meaningful conversations and customer relationships. Companies who align their mission, strategies, action plans, and tools with the way buyers think, learn, discover, and purchase will have a huge competitive advantage. Inbound Organization shows leaders how to build their company's future around "inbound" principles and strengthen the structural foundations necessary to deal with the changes in buyer behavior.

Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives.

Never heard of a professional employment organization? Well, you’re not alone. Yet PEOs have been providing the single most valuable set of services to small business owners for decades, allowing them to do what they do bestserving their clients and selling their products or services. After all, the administrative burdens that are thrust upon today’s small business owner are immense; since 1980 there has been an increase of over 400 percent in employment related laws and regulations.

To compete with today's increasing globalization and rapidly evolving technologies, individuals, and organizations must take their ability to learn - the foundation for continuous improvement, operational excellence, and innovation - to a much higher level.

El autor del bestseller Los primeros 90 días presenta un nuevo marco práctico para ayudar a los líderes a pensar de manera estratégica, una de las habilidades que se necesitan más que nunca en un mundo en cambio constante.