Business Performance

Dr. Bill Thierfelder knows what it takes to win. As a student at the University of Maryland he dominated the high jump, winning fame as an All-American and Irish national champion. Later he earned his doctorate in sports psychology. He became a private coach and mentor to the world's top athletes...and revealed to them his hard-won secrets for success.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Do you want to be a transformational coach, powerfully supporting your clients in their journey from where they are today to where they have only dared dream of until now? This Is Coaching was written to help you unlock your full potential as a coach, wherever you are along the path.

Philip Carlson was the first agent to sign Phillip Seymour Hoffman, Billy Crudup, Liev Schreiber, Claire Danes, Idris Elba, Kyra Sedgwick, Adrien Grenier, and Paul Giamatti. He has represented Viola Davis, Kathy Bates, Brian Dennehy, and W.H. Macy among many and gifted others. He shares his practical trade secrets in this extraordinarily comprehensive guide on how to get into show business.

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.

In the world of competitive dance, biased scoring, skimpy costumes, and toxic rivalries are the additional line items of a bill that exceeds thousands of dollars. Time and money are at stake for parents, but reputation is also at risk. For Chasta Hamilton, six years of sending dancers to competitions was six years too many. She swore off competitive dance and rewrote her curriculum to focus on the whole person within each dancer. In Trash the Trophies, Chasta shows you how she challenged preconceived notions of success in the dance industry and transformed her studio.

High Performance Habits will show you how to dramatically influence your results in life and accelerate your path to success just by developing growth habits. This step-by-step guidebook reveals how ordinary people from all walks of life can easily leverage the power of their mind-sets to become extraordinarily successful in all areas of their lives, regardless of the stage of life they are in.

Not everyone can be Bradd Pitt or Denzel Washington. Most aspiring actors end up as waiters, or pursuing other odd jobs while they wait for their big break. What if there was a path to making a living while waiting for your opportunity? What if there were philosophies and actions one could take that could potentially make their journey into Hollywood easier to grasp? This book will give you examples of what I have done over the last twenty-five years making a living in the entertainment business.

In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace - whether stressful, painful, or joyful - follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together”. But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if - instead of trying to hide who we are- we show up fully and authentically.

Data Driven is a uniquely practical guide to increasing sales success using the power of data analytics. Written by one of the world's leading authorities on the topic, this book shows you how to transform the corporate sales function by leveraging big data into better decision making, more informed strategy, and increased effectiveness throughout the organization. This book tells the story of a newly hired sales chief under intense pressure to deliver higher performance from her team and how data analytics becomes the ultimate driver behind the sales function turnaround.

Much more than a showbiz memoir, Hot Pants in Hollywood tells of a baby boomer's life on steroids. Susan Silver was one of the first female TV comedy writers with credits like the Mary Tyler Moore Show, Maude, Bob Newhart, among others. From Milwaukee, Susan went on to fame and fortune in Hollywood, had a successful career as one of the first women in TV sitcoms, and reinvented herself in different prominent arenas in New York. Though her story is unique, her life is relatable to all women looking for advice in work or love.

A groundbreaking guide for elite performers—men who dominate, but still feel like something’s missing. This book reveals why success alone won’t fulfill you—and how mastering your inner world can unlock the next level of strength, connection, and purpose. You are not like other men. You push harder, endure more, and perform at levels most people can’t comprehend. You thrive on discipline, control, and execution—whether in business, sports, or other high-stakes environments. You’ve won. So why isn’t it enough? Most men will never understand the pressure of being at the top. The responsibility.

Daily observation of classroom teaching can significantly impact the quality of teaching and learning. Organized into 21 chapters designed to be read over a period of 21 school days, Now We're Talking! presents a results-driven approach that far surpasses traditional walkthrough models of feedback for teachers. School leaders will complete two cycles of teacher evaluations while reading the book and establish the necessary foundation for subsequent visits.

A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

Research shows that a leader's behavior is the most important predictor of a team's success. Leading with Your Upper Brain helps you understand why. It provides an innovative framework to shift your behavior in ways that help employees tap into their upper-brain resources that drive higher levels of performance.

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan. Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves—not with a one-size-fits-all plan but with strategies to help you create a custom plan.

Researchers have found that the accelerated pace of modern office life is taking its toll on productivity, employee engagement, creativity and wellbeing. Faced with a relentless flood of information and distractions, our brains try to process everything at once, increasing our stress, decreasing our effectiveness and negatively impacting our performance.

Are you tired of working "in" your business instead of "on" your business? Maybe your business is not sustainable, and you are wondering how to make it successful. Maybe you want to create lifestyle freedom, generational wealth or monetize your life's purpose. In this action-orientated book, eighteen different entrepreneurs share their tactical advice and what they have done to grow and scale their businesses. In Uncommon Results, you will learn: The systems and processes to automate your business Marketing and social media strategies to grow your online presence The tools, tech, and people...

The definitive playbook for effective sales coaching, based on the proven principles of the Sandler Selling System. There is no one-size-fits-all sales coaching model. There are only approaches that have been shown to be successful in particular situations. Acting as coach, the manager must identify each individual salesperson's personal "success code" and use that code to unlock the salesperson's potential for success. It is always up to the coach to choose the right approach for the salesperson and the situation.