Business Performance

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Are you really motivated to achieve your dreams? The answer may surprise you. Research shows that as many as 80% of us over-estimate our level of motivation. No wonder so many dreams die unfulfilled, so many goals remain forever out of reach. Think about the important goals you could achieve if you were truly motivated. Don't you owe it to yourself to give them your best possible shot?

Unlock your highest potential without the grind. Effortless Discipline Blueprint reveals an eight-step system that helps you stop chasing hustle, reduce unnecessary struggle, and achieve more by focusing on what truly matters.

The second edition of Building the Successful Theater Company takes listeners even deeper into the world of theatrical production, examining in great depth the financial realities of establishing - and maintaining - a successful organization. This indispensable reference is updated to include more theater company profiles with expert advice to better reveal the pitfalls, passions, and practicalities of the theater industry.

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan. Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves—not with a one-size-fits-all plan but with strategies to help you create a custom plan.

Much more than a showbiz memoir, Hot Pants in Hollywood tells of a baby boomer's life on steroids. Susan Silver was one of the first female TV comedy writers with credits like the Mary Tyler Moore Show, Maude, Bob Newhart, among others. From Milwaukee, Susan went on to fame and fortune in Hollywood, had a successful career as one of the first women in TV sitcoms, and reinvented herself in different prominent arenas in New York. Though her story is unique, her life is relatable to all women looking for advice in work or love.

For a decade, Areva Martin has used the media to build a huge platform that expanded the influence and power of her brand exponentially. Media appearances on Dr. Phil, Anderson Cooper 360, The Doctors, CNN, MSNBC, FOX, and more have virtually eliminated the need of a marketing budget for her thriving law firm and nonprofit organization while securing her place as one of America's most sought after thought leaders.

Philip Carlson was the first agent to sign Phillip Seymour Hoffman, Billy Crudup, Liev Schreiber, Claire Danes, Idris Elba, Kyra Sedgwick, Adrien Grenier, and Paul Giamatti. He has represented Viola Davis, Kathy Bates, Brian Dennehy, and W.H. Macy among many and gifted others. He shares his practical trade secrets in this extraordinarily comprehensive guide on how to get into show business.

There are literally thousands of books on selling, coaching, and leadership, but what about the particulars of managing a sales force? Where are the frameworks, metrics, and best practices to help you succeed? Based on extensive research into how world-class companies measure and manage their sales forces, Cracking the Sales Management Code is the first operating manual for sales management.

For decades, hidden from the public eye, William Morris agents made the deals that determined the fate of stars, studios, and networks alike. Mae West, Frank Sinatra, Marilyn Monroe, Danny Thomas, Steve McQueen--the Morris Agency sold talent to anyone in the market for it, from the Hollywood studios to the mobsters who ran Vegas to the Madison Avenue admen who controlled television.

The Actor's Mindset: Acting as a Craft, Discipline, and Business uniquely prepares actors to live full, successful lives as performing artists. While most acting books focus on either the art or the business of entertainment, Archibald looks at the entire picture of what it means to be an actor, focusing on the foundations of both the artist and the entrepreneur to guarantee a complete and fully functioning approach to a career.

Data Driven is a uniquely practical guide to increasing sales success using the power of data analytics. Written by one of the world's leading authorities on the topic, this book shows you how to transform the corporate sales function by leveraging big data into better decision making, more informed strategy, and increased effectiveness throughout the organization. This book tells the story of a newly hired sales chief under intense pressure to deliver higher performance from her team and how data analytics becomes the ultimate driver behind the sales function turnaround.

Managing an effective sales organization is key to revenue generation, customer satisfaction, and business results. But whether you're a sales manager or leading a large sales force, it's increasingly challenging to balance success today with driving the digital sales transformation that will position your team for the future. With actionable insights and examples from many industries worldwide, the HBR Sales Management Handbook provides the resources you need to build value for your company, your customers, and your sales teams.

Research shows that a leader's behavior is the most important predictor of a team's success. Leading with Your Upper Brain helps you understand why. It provides an innovative framework to shift your behavior in ways that help employees tap into their upper-brain resources that drive higher levels of performance.

If you have sales targets to achieve, sales pipelines to fill, or quarterly sales goals that require excellent prospecting skills, this product is for you! This is also the perfect resource for people just getting into sales or working part-time on growing a book of business. First off, it will teach you that prospecting for new customers does not have to be hard—or wearisome.

Be a Better Team by Friday is a visionary, how-to guide for CEOs, top leaders, and team managers committed to achieving massive gains. As your company’s growth accelerates, the heat turns up, and teams break down. It gets harder to work together when things get tough. This book reveals the surprisingly simple skills required to get your team to the top. Fast. Learn proven strategies to inspire your teams to think bigger, communicate better, collaborate more effectively, and achieve your most ambitious goals.

With the boom of the esports industry, everyone wants to know how they can be part of it. In this book, I have answered those questions, and dozens more, based on my years of experience working in the professional esports scene as a team manager. In this book, you will find no topic was off limits. I talk about the past, present, and future of esports and different aspects of the professional gaming industry at large.

As successful CEOs devote their time and energy to growing their companies in a fast-paced world of global trade, high technology, and fierce competition, the how of business—also known as organizational culture—can be neglected. The repercussions include losing your most talented people, damaging your reputation, and wreaking havoc on company growth. Through the use of real-life examples and client conversations, organizational psychologist and master coach Dr. Shahrzad Nooravi shares three models for driving a strong culture.

"A FUNNY, HARD-HITTING, SYSTEMS-THINKING APPROACH TO BUSINESS & IT!" Most books: Here's *my* opinion on how to do technology. UNF*CK IT!: Here's a process to analyze your Business & IT and to apply systems-thinking & continuous improvement methodologies to improve your business-technology alignment. A PG-rated rewrite of the author's first title, UNSUCK IT keeps all of the humor and pop-culture references but none of the language that would make a sailor blush. UNSUCK IT! presents a comprehensive, systematic plan to improve IT performance, Business-IT alignment, & reduce IT costs. Using six...

Leadership skills are essential for everyone, and the great news is that they can be learned, meaning that there’s no excuse for poor leadership. This two-book bundle will provide you with concise, powerful advice based on experience and research ranging from neuroscience to social psychology and backed up by statistical data and analysis.