Business Process

As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result.

For decades, business leaders have been handed the same dusty rulebook—outdated management theories rooted in control, incentives, and micromanagement. In the system _, Derrick Mains tears it all down and rebuilds it for the modern world.

In this breakthrough program, you will join the founder and director of the Agape International Spiritual Center to learn the same powerful practice that he has taught to thousands throughout the past 30 years....

Creative Selection recounts the life of one of the few who worked behind the scenes, a highly respected software engineer who worked in the final years of the Steve Jobs era - the Golden Age of Apple. Ken Kocienda offers an inside look at Apple’s creative process. For 15 years, he was on the ground floor of the company as a specialist, directly responsible for experimenting with novel user interface concepts and writing powerful, easy-to-use software for products including the iPhone, the iPad, and the Safari web browser.

Based on the internationally-renowned personal development course The Hoffman Process, You Can Change Your Life will help you identify issues in your past that are limiting the way you live and act today. It will empower you to challenge compulsive patterns of behaviour from your childhood that are still playing out in your adult life, and then teach you how to forgive, heal and move on.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

From grassroots to game plan, this book is the intersection of meaningful work, strong culture, and you. Our template called the THRIVE Model helps level-up your culture game (at work and home): helping today’s leaders succeed in tomorrow’s world. Unlike others books about workplace culture, MB builds on a heart-rooted foundation and utilizes an actionable model in order to grow. Taking culture action will change your world – for the better. Everyone wins when culture is strong. Conscious Culture helps leaders understand the importance of their most important asset – their people. ...

Capture business concepts and relationships, align data strategies with business goals, and run effective workshops to identify business needs using proven techniques. In today’s data-driven world, bridging the communication gap between business and IT has never been more critical or challenging. Learn the groundbreaking approach to solving this age-old problem by leveraging the power of stories to build better data models. Rather than diving into technical jargon, we’ll show you how to extract business needs and translate these insights into actionable data solutions. Written for both ...

Doing the little things right leads to doing the big things right. You only live your life once and you spend most of your precious time at work. That’s why the company you work for determines your life’s purpose and that’s why it ought to be a great one! How can you tell? Regardless of what you do, this book will help you. This book is the third in the Excellence in Business Leadership series and covers the methods of both well run great and poorly run suboptimal companies. Methods of Excellence shows the great versus suboptimal contrast through the eyes of four employees, four ...

Process and the Other “P” Word will help accelerate your business by reducing processing around people problems and producing consistently positive results, even when you are not there.

Why Should Someone Choose You Over Everyone Else? When customers look at you and your competitors, why are you the obvious choice to do business with? You know your company is better, but your customers can’t tell the difference. There should be no question in your customer’s mind that you are their best choice. By far. Not a good option—the only option. Your company doesn’t have a marketing problem. You have a marketing differentiation problem. In medieval times, alchemy was the search for how to turn (boring) lead into (valuable) gold. While that was a useless effort, Eric Keiles ...

Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.

The Leadership Challenge, the most trusted source on becoming a better leader, has been thoroughly updated and revised for a new generation of leaders living and working in a global environment. Building on the knowledge base of the previous books, this fourth edition is grounded in research and presents extensive interviews with a diverse group of leaders at all levels in a wide variety of organizations from around the world. The authors emphasize that the fundamentals of leadership are not a fad.

Worried about another looming slump? Employ the kaizen ideology today to establish a successful “continuous improvement” mechanism in your business to save it and see dramatic improvements! If you’ve always wanted to increase productivity in your business and maintain the quality of products and services through a sustainable, continuous improvement of processes and products involving the lean and agile startup team, this book is for you.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

An audiobook written for those who really practice business process management. This audiobook was born of an internal corporate training, in which I presented the designed infographic that illustrates the cover...repeatedly through several years. Participating in other trainings, audits and events, I came to consider that some of my peculiar approaches could always be seen as great nonsense or as a solid experience and its many scars...always being to the taste or criticism of the public.

In this endlessly fascinating book, New Yorker columnist James Surowiecki explores a deceptively simple idea that has profound implications: large groups of people are smarter than an elite few, no matter how brilliant. Groups are better at solving problems, fostering innovation, coming to wise decisions, even predicting the future.

Discover the art of soap making with this comprehensive guide, perfect for beginners and experienced soap makers alike. With this eBook, you'll learn everything you need to know to craft luxurious, natural soaps that are perfect for your skin and your senses. Starting with the basics of soap making, you'll delve into the science behind soap and the essential tools and ingredients you'll need to create your own homemade soaps. From choosing the right oils for your skin type to adding herbs and botanicals for even more skin benefits, you'll learn how to customize your soaps to your liking. ...

You could decide to have G.R.E.A.T. processes. When you have those, these kind of problems perhaps don’t go away completely, but they can be dramatically reduced. Everyone can have an easier life, with less stress, wasted effort and better outcomes for employees, the business and its customers. So the big question you probably have is “well, how do we make that happen?”

Forty-one-year Army veteran General (Ret.) Martin Dempsey and 41-year-old UC Berkeley associate professor Ori Brafman have been friends for almost 10 years. Though they have almost nothing in common, their collaboration has produced a powerful message. Their new book, Radical Inclusion, examines today’s leadership landscape and describes the change it demands of leaders. The nature of power is changing and should not be measured by degree of control alone.