Business Relationship Management

Nerves of Steel is the captivating true story of Tammie Jo Shults’ remarkable life—from growing up the daughter of a humble rancher, to breaking through gender barriers as one of the Navy’s first female F/A-18 Hornet pilots, to safely landing the severely crippled Southwest Airlines Flight 1380 and helping save the lives of 148 people.

Leadership is a lifestyle, not a vocation. The Process creates emotionally intelligent leadership starting in your relationships and extending into your business and your entire life. This book summarizes the process. It contains probing and powerful questions at the end of each chapter, questions designed to help you discover your own way forward. Whether you are struggling as an individual, in a relationship, or married, the process will point you in the direction of seeking and receiving help as a lifestyle, not as a solution to a problem.

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.

Hey you...you saw the title. You get the deal. You’re smart. You’ve made a few dollars. You’ve done what the financial books and websites tell you to do. So why isn’t it working? Maybe emotions and expectations are getting in the way of good sense - or you’re paying attention to the wrong people. If you’ve started counting your lattes, for god’s sake, just stop. Listen to this book instead. After decades of working as a Wall Street trader, investment adviser, and money expert for CBS News, Jill Schlesinger reveals 13 costly mistakes you may be making right now with your money.

An inspirational, practical guide to success in business and life learned through the opportunities and challenges of growing up as the daughter of NASCAR legend Dale Earnhardt, Sr., and becoming one of the most influential women in professional sports. A successful businesswoman shares her story of growing up in the world of NASCAR and the lessons she learned along the way.

With the world changing so rapidly, many leaders are struggling to find new ways to make a significant and positive impact on their team. The key, says Tom Ziglar, is to consistently bring out the best in everyone by focusing on 10 core virtues: kindness, humility, respect, persistence, selflessness, encouragement, positive expectations, self-control, firmness, and hope. Delivering cutting-edge new research, wisdom gleaned from experience, and poignant insights from his work at Zig Ziglar Corp, Tom Ziglar identifies the communication styles that will keep everyone on the same page.

Great managing, great leading, career success - Marcus Buckingham draws on a wealth of examples to reveal the single controlling insight that lies at the heart of each. Lose sight of this "one thing", and even your best efforts will be diminished or compromised. Success comes to those who remain mindful of the core insight, understand all of its ramifications, and orient their decisions around it.

After more than twenty years in the cutthroat real estate business, Mauricio Umansky has seen and heard it all. Now, he’s ready to share everything he’s learned throughout the highs and lows of his illustrious career in this part memoir, part leadership manifesto. From the challenges of his childhood to outgrowing his father’s textile company and falling out with his brother-in-law Rick Hilton, while also raising a family and maintaining a strong marriage for over twenty-five years, Umansky has plenty of advice and lessons for aspiring entrepreneurs and self-starters across all industries.

The most interconnected generation in history is navigating unimaginable amounts of social pressure, both in personal and online interactions. How do we help the overloaded and distracted next generation deal with increasing complexity and help them not only survive, but thrive? How do we help them experience stress-free productivity and gain momentum and confidence? Getting Things Done for Teens will train the next generation to overcome these obstacles and flourish by coaching them to use the internationally renowned Getting Things Done methodology.

It’s never too late to redefine yourself and your priorities. In this guide to changing your career and your life, Jason Tartick, a motivational business speaker, investment banker, life coach and host of the Trading Secrets podcast, shares clear action steps to help you define and achieve your vision of financial, professional, and emotional success. If you’re feeling lost in your pursuit of finding happiness within yourself, your career, or your personal life, The Restart Roadmap is perfect for you.

Who would you be if you felt at peace and had more time and money? An organized life enables you to have more freedom, less aggravation, better health, and to get more done. For nearly 20 years, Regina Leeds - named Best Organizer by Los Angeles magazine - has helped even the messiest turn their lives around. Anyone can get organized-she'll prove it to you!

Bolstered with research, exercises, self-assessments, and real-life stories from people with natural burnout immu­nity and those who’ve cultivated it, Burnout Immunity teaches workers how to positively cope with stress and to enjoy healthier and happier relationships with work.

Alastair Campbell knows all about winning. As Tony Blair's chief spokesman and strategist, he helped guide his party to victory in three successive elections, and he's fascinated by what it takes to succeed. How do sportsmen excel, entrepreneurs thrive, or individuals achieve the ambitions? Is their ability to win innate?

Quietly and steadily, the number of women making six figures or more is increasing and continues to rise at a rate faster than for men. From entrepreneurs to corporate executives, from white-collar professionals to freelancers and part-timers, women are forging careers with considerable financial success. In Secrets of Six-Figure Women, Barbara Stanny, journalist, motivational speaker, and financial educator, identifies the seven key strategies of female high earners.

Arthur M. Blank believes that for good companies, purpose and profit can - and should - go hand in hand. And he should know. Together with cofounder Bernie Marcus, Blank built The Home Depot from an idea and a dream to a $50 billion-dollar company, the leading home improvement retailer in the world. And even while opening a new store every 42 hours, they never lost sight of their commitment to care for their people and communities.

Drawing from the wisdom in his books Your Road Map for Success, Talent Is Never Enough, Developing the Leaders Around You, Failing Forward, The 360 Degree Leader, Winning with People, and Leadership Gold, John C. Maxwell provides in Self-Improvement 101 the essentials all leaders need to keep striving for excellence no matter where they are or what they are doing.

Mindfulness isn't anything that we think; it's what we don't think. Mindfulness isn't something that other people do; it's something that we all do. Mindfulness is an ancient, life-enhancing, healing technique that can help us remember our natural state of happiness and health, even if we think we are too modern and too busy to prioritize what's really important--being fully alive and fully alive to our full life potential.

Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Christina Maslach and Michael P. Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance.