Career Change

Even the most experienced leaders seek outside help–they pray. Looking for help in their own leadership, entrepreneur Ryan Skoog, CEO Peter Greer, and executive advisor Cameron Doolittle set out to investigate how established leaders pray. In this book, the authors share the spiritual habits, techniques, and practices of world-changing leaders. In addition, they include prayers for leaders to use in their own prayer time as well as tools for how to cultivate a personal and organizational commitment to prayer.

Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement “solutions” that somehow make things worse, not better. Everywhere you look, the waste is staggering.

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

From Mike Michalowicz, the author of Profit First, Clockwork, and The Pumpkin Plan, comes the ultimate diagnostic tool for every entrepreneur.... The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent—but there's no way to address all of them at once. The result? A business that continues to go in endless circles putting out urgent fires and prioritizing the wrong things.

Speed wins. And successful people build their lives around “Strategic Sprints”. Discover the power to accelerate your success, and gain total control over your mind, your body, your emotions, your relationships, and your future.

From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.

Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap.

Ninety percent of the world's population wants a better life. But wishing is not going to improve the quality of life. You can only improve your lifestyle by changing your mind. To gain a foothold, our mind-set needs to change completely. All that you have been taught to a child and your school years have to be re-evaluated and transformed. Although the way you were taught was not wrong, it has not taken into account the needs and the ambition in this age that you are now in.

Every researcher started somewhere. Most stumbled into UX from other career paths without any guidance. This practical book will teach you how to translate your past experiences and frame yourself as a budding researcher. Along the way you'll learn how to develop your skills, join the research community, build your research portfolio, write your UX resume, and find and interview for UX research jobs. If you want a career in UX research, this book is for you.

Tama Kieves knows a thing or two about dramatic changes. Tama left an unfulfilling life at a prestigious law firm to pursue her passion as a writer and inspirational speaker. Now, she dedicates her time to helping people face their fears, tackle uncertainty, and shift their mindset to achieve the extraordinary. Thriving Through Uncertainty proves that the moment your plans fall apart is precisely when your true destiny begins. With Tama's guidance, you can take hold of the blessings and opportunities hidden within uncertain transitional periods and begin to move forward.

Dos de los líderes más respetados hoy en día y que han cambiado al mundo, el experto en liderazgo John C. Maxwell y el líder de desarrollo global Rob Hoskins, comparten sus experiencias en el mundo real ayudando a transformar millones de vidas, comunidades y empresas en todo el mundo para mostrar a la gente cómo ser el cambio que el mundo necesita y ayudar a otros a hacer lo mismo.

The Mobile Wave argues that the changes brought by mobile computing are so big and widespread that it’s impossible for us to see it all, even though we are all immersed in it. Saylor explains that the current generation of mobile smart phones and tablet computers has set the stage to become the universal computing platform for the world. In the hands of billions of people and accessible anywhere and anytime, mobile computers are poised to become an appendage of the human being and an essential tool for modern life.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Changes will help you ask the right questions, integrate the various parts of your life experience, and translate understanding into behavior. Stress, demands, assumptions, pressure, and expectations can often hijack our ability to create sustainable change. It is an evergreen resource that will assist busy professionals in reaching goals not yet accomplished, adapt to challenging circumstances, and reduce stress along the way. Savvy leaders will see the resources and tools in Changes as paramount to creating behavior change in themselves and those that they lead.

Whether you’re looking to pivot to a completely new industry or advance within your current field, join inspirational Change Leadership and Confidence expert Lata Hamilton as she helps you unlock your career potential and ignite your passion and self-belief in your inevitable career success.

We all want an exceptional workplace culture that delivers better results and higher employee engagement. We know that companies with weak or average cultures struggle to attract and retain top talent. But culture change seems daunting—it feels time-consuming, risky, and difficult to manage. The real problem, however, is that we’re not seeing the invisible patterns inside our culture that make culture change so hard. The truth is, you can create a stronger, more resilient culture by uncovering your patterns and solving the problems they create—all in a matter of months, not years.

The Wealthy Franchisee pulls concepts from cognitive behavioral therapy, brain science, interviews, and Scott Greenberg's firsthand experience as a franchisee to help listeners replicate the mental habits, tactics, and financial results of high-performing franchisees. As a franchising consultant, Scott Greenberg has helped franchise owners and franchisees improve their performance. Listeners will learn how to:

In every industry, there are companies that take off. They effortlessly hire talented people, attract loyal customers, create cool products and make lots of money. These companies seem to stand out and scale up quickly with support from investors, partners and the media. Sadly, most companies don't perform this way. Most entrepreneurs aren't building anything of value. They work hard, make sacrifices, struggle, dream, plan and strive, but in the end, it doesn't pay off. This audiobook sets out a method for building a business that becomes a valuable asset.

Why does your weather app say “there’s a 10 percent chance of rain” instead of “it will be sunny”? In large part, this is due to the insight of award-winning physicist Tim Palmer, who pioneered the introduction of uncertainty into weather and climate prediction. Now, he wants to apply it to how we study everything else.

Adam Braun began working summers at hedge funds when he was just 16 years old, sprinting down the path to a successful Wall Street career. But while traveling as a college student, he met a young boy begging on the streets of India. When Braun asked the boy what he wanted most in the world, he simply answered, "A pencil." This small request became the inspiration for Pencils of Promise, the organization Braun would leave a prestigious job at Bain & Company to start with just $25 at the age of 24.