Career Skills

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, When Buyers Say No details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.

Your guide to becoming an explanation specialist. You've done the hard work. Your product or service works beautifully - but something is missing. People just don't see the big idea - and it's keeping you from being successful. Your idea has an explanation problem. The Art of Explanation is for business people, educators, and influencers who want to improve their explanation skills and start solving explanation problems.

Our companies, our communities, and our planet are facing unprecedented challenges - challenges that will not be solved by a small group of people from a single entity. Today's leaders need a set of tools specifically designed to harness the power of collaborative networks. Strategic Doing introduces you to the new disciplines of agile strategy and collaborative leadership. You'll learn how to design and guide complex collaborations by following a discipline of simple rules that you won't find anywhere else.

Unlock the female confidence code and learn how to start living boldly, become a leader in your chosen field, cultivate confidence, move through the world without fear, and get what you want out of life. In these best-selling guides, Sophie Lawrence and Angelina Williams hand you the blueprint to becoming a powerful, self-assured woman by reprogramming your psyche to eliminate fears and self-limiting beliefs.

Regardless of what you want to accomplish, from growing your business, creating a great company culture, championing a social cause, or affecting your habits, you can’t do it alone. The people around you define your success (whatever that means for you) and they have the potential to change the course of your life.

These short pieces have been personally selected by Donald Trump for Think Like a Champion, giving his special perspective in what amounts to an "informal education" on how to succeed in business and life. The pieces are engaging, informative and educational, presenting the clearest picture yet into the mind and heart of an extraordinary individual.

How YOU can earn five to six figures a month without a degree! What if you could comfortably pay for that $5 cappuccino every morning, without having to check your wallet first? Or if you could eat diner at your favorite restaurant more often than you'd have to worry about paying the bills? What if your job would only consist of sitting in front of a computer, working comfortably from home on your own schedule? No more everyday chores around the house, no more paying to go swimming when you have your own pool at home, imagine this ideal lifestyle right in front of you and imagine how you ...

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Getting heard is a tricky business: It’s what you say and how you show up, filtered through your audience’s assumptions and biases—and maybe even your own. For women, people of color, immigrants, and queer folks, there’s often a dissonance between how you speak and how we collectively think powerful people should speak: like the wealthy white men who’ve historically been in charge. But, fortunately, the sound of power is changing.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

For too long, the term insubordination has evoked negative feelings and mental images. But for ideas to evolve and societies to progress, it’s vital to cultivate rebels who are committed to challenging conventional wisdom and improving on it. Change never comes easily. And most would-be rebels lack the skills to overcome hostile audiences who cling desperately to the way things are. Based on cutting-edge research, The Art of Insubordination is the essential guide for anyone seeking to be heard, make change, and rebel against an unhealthy status quo.

From Curious Beginner to Six-Figure Expert – Your 2025 Guide to Certifications and Career SuccessAre you ready to break into one of the most in-demand industries in the world—but don't know where to start? Cybersecurity Roadmap is the no-fluff, real-world guide designed to take you from complete beginner to certified pro, fast. Whether you're a student, a career-changer, or an IT professional looking to specialize, this is your strategic path to mastering the certifications, skills, and mindset that today’s top employers demand. What You'll Learn Inside: ✅ Which certifications ...

Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible.

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork.

I appreciate that you are considering my book. Here is something to make us both feel good. I will donate 10% of my royalties to St. Jude Children's Research Hospital each year. I recently updated this book to provide more examples and topics that I couldn't include in my video. This is why there are so few reviews. This book shows you how to spend less time studying and actually learn more material. If you spend time studying in an ineffective manner, your learning will be slow and frustrating. This new edition contains several additional chapters that cover Learning Styles, Testing, ...

> Talk Less, Say More is a revolutionary guide to 21st-century communication skills that will help you to be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

Public speaking can be terrifying. For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry. Something had to change.

In what doesn't sound like the best plan ever, David decided to overcome his fears by pretending to be a comedian called "Irish Dave" for one full year, crashing as many comedy clubs, festivals, and shows as possible.

🎁 Unlock Your Teen’s Social Potential—Bonus Chapters and a 7-Step Program Included! 🎁 Help your teen master social skills in both the digital and real world with practical strategies designed for today’s tech-savvy teens. This program empowers them to build authentic connections, overcome social anxiety, and thrive both online and offline. 🌟 Equip Your Teen for Social Success 🌟 ✅ Struggling to connect in person or online? ✅ Worried they might miss opportunities because of low confidence? This 7-step program provides the essential tools to navigate social situations ...