Conflict Communication

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.

Discover the transformative path to deeper connections, thriving relationships, and a happier, more fulfilling life with "The Power of Communication" - your essential guide to mastering the art and science of effective communication! Unlock the heart of successful communication at home, at work, or anywhere life takes you. Immerse yourself in this comprehensive, step-by-step guide exploring the multi-faceted world of communication. Begin your journey with an enlightening introduction and dive deeper into understanding family dynamics, trust-building, and emotional intelligence. Hone vital ...

A Comunicação Não Violenta (CNV) é um dos temas mais transformadores e fundamentais que nós da Sextante já publicamos. Ela é tão essencial que deveria ser ensinada a todas as pessoas, assim como ler, escrever e fazer as quatro operações matemáticas. Mais do que uma técnica para resolver conflitos, é um modo de ser, de pensar e de viver que, como diz Marshall Rosenberg, "nos ensina a expressar o que está vivo em nós e a enxergar o que está vivo nos outros. Assim podemos descobrir o que fazer para enriquecer essa vida".

Are daily battles with your defiant child leaving you drained and overwhelmed? You're not alone. Parenting a child with Oppositional Defiant Disorder (ODD) can feel exhausting—but there is hope. The Oppositional Defiant Disorder Guide provides practical, compassionate tools to help you reduce conflict, communicate better, and rebuild connection in your home.

This breakthrough book suggests a completely different approach for improving a marriage and dispels the myth that repairing a relationship is necessarily a 2-person task. She shows that making changes in your marriage by yourself is an effective and a low-stress strategy. Based on the premise that what you do in a relationship changes how you feel about it, Page shows you how you can take individual action that will result in mutual strength and happiness.Step by step, Page demonstrates that the secret to a thriving marriage is finding the balance between taking care of yourself and extending good will to your partner. Through a series of experiments, she introduces the concept of Loving Leadership and presents a range of solo strategies for creating harmony in a marriage, including how to: develop fresh perspectives about your relationship; Overcome resentment and moving beyond blame; and how to recapture lost intimacy.With tangible goals, you can work through your own frustrations to arrive at new thinking and new actions to solve major problems - one at a time. For anyone in a relationship that needs major repairs - or just a little TLC - here is the ultimate do-it-yourself guide.

While we can’t see the brain, it sends signals to us and those around us. Just as the colors of a traffic light send drivers a signal to go, slow down, or stop, our brains signal to our emotions and affect our behavior toward others. In Signals, Cherilyn Orr introduces a common language and imagery to help everyone manage their emotions. Rooted in neuroscience and the Bible, this approach has been used around the world because its spans across all cultural contexts.

You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.

Introducing "Mastering the Art of Resolution" - the ultimate guide to navigating the complexities of everyday conflicts with ease and finesse. Are you ready to dive into the depths of conflict resolution and emerge as a master of communication and negotiation? Look no further! This revolutionary eBook will equip you with the essential tools you never knew you needed. In today's fast-paced world, conflicts are inevitable, whether it's in our personal relationships, at work, or across borders on a global scale. "Mastering the Art of Resolution" is here to help you unravel the intricate web of...

By chance, are you in that stage in your marriage when you start to doubt your partner truly loves you for who you are? Or perhaps, you feel the need to build a deep emotional intimacy in your relationship? Truth is, all of us want to avoid conflicts, experience deep affection, and be filled with pride when we talk of our relationship or marriage with others. Thus, everyone yearns for the most loving and joyful relationship as possible.

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

Conflicts are hard. They are difficult to manage and take a lot of work to resolve. Often times, it may feel easier to just avoid them and hope they go away. You may get away with this for some time. Eventually, there will be a conflict in your life that you must resolve and cannot avoid. Wouldn’t it be nice to have a guide that outlines the necessary skills required for analyzing and resolving almost any type of everyday conflict?

ATTENTION STUDENTS: If you need to write a paper on avoiding conflict in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. If you are most happy when things are going well with others at work, and you get stressed when they are not, then this book is for you. Like most people, you probably enjoy your job most when you accomplish goals. At some point, however, you need coworkers help complete tasks related to those goals since you do not have expertise in all areas. Those coworkers have an organizational responsibility to assist you, ...

* Improving your verbal and non-verbal communication skills * Increase “shared understanding” * Be more persuasive * Improve your listening skills * Be more assertive * Remove barriers to communication

Is your relationship helping you grow as a person? Do you manage conflicts with your partner in a constructive ways? Many people do not know that the reason for the failure of their relationship is in the management of couple conflicts - they think a relationship can be totally peaceful without conflict. Conflicts in a relationship can be very frustrating, but they can be an opportunity for you and your partner to grow up together.

In Love Therapy Workbook Bible, you will find questions and detailed answers to solve your couple problems and build better relationships. This book is designed to help couples communicate positively and overcome conflicts. More than 50 percent of people get divorced in the first year of marriage. More than 70 percent of couples break up in the first year of a close relationship. What are the reasons for that? Well, there are many, and it is basically the accumulation of different reasons or one major issue that destroys relationship.

Conflict Resolution, Volume 2: More Training emphasizes more depth in relating to identify and solve conflicts. The basic plan continues from Volume 1's how-to work, to see if you can conclude by saying, "Let it be as you say," in order to build a bridge to the other side. This volume, however, is more complete than Volume 1. If you wish to listen to only one volume, we would suggest Volume 2 for those who want more depth in analysis and Volume 1 for those who want a quicker listen.

There's no denying that our workplaces are more diverse than ever. Age, race, gender - there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. But how do we do this? If we all think, feel, and act so differently, how do we get anything done?

Is Your Biggest Work Challenge Not the Job Itself, but the People Around You? Do you feel like the hardest part of your job is not the workload, but the people you work with? Are you exhausted from dealing with office drama, jealousy, manipulation, and never-ending conflicts? You are not alone. Studies show that most people who quit a job they actually like do so because of problems with coworkers or bosses—not because of the work itself. But what if, instead of running away, you learned how to handle these situations in a smart and effective way? This book is a practical and empowering ...

Whether you are married for 20 years or recently got engaged, this audiobook is a must-listen for any couple, at any stage in their marriage. In this revolutionary book, you’ll be introduced to the timeless rules of marriage that have transformed relationships worldwide. Whether your relationship is thriving or struggling, it’ll help you experience deeper and richer levels of intimacy with your partner - starting today.