Conflict Mediation

Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict provides you with reliable strategies for moving out of unhealthy and destructive conflict. The tips are divided into seven sequential sections that walk you through the conflict resolution process and prepare you to successfully engage the other person in a conflict situation. By implementing these strategies, you are well on your way to ending the dreaded drama!

Are your employees getting the most productivity out of their workdays? Do they come in to work smiling, enthusiastic about the day ahead of them and willing to be there to help in any way they can? Are there often conflicts or tension between workers, or maybe, even between you and your employees? These are all reasonable questions to consider, since you might as well wave good-bye to your company if you’re experiencing management issues and aren’t seeing improvement in the methods you try.

More than one in four Americans deals with an on-the-job bully. These office sociopaths don't just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn't have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you.

Sarah Aviram worked remotely as a human resources leader from 12 different countries in 12 months while researching the future of work--from coworking spaces in Mexico City and Medellin to cafes in Kuala Lumpur and Kyoto. Many remote workers she met and interviewed thought that having the freedom and flexibility to work from anywhere would make them feel happier and more motivated at work. But then they found themselves working from the beach in Bali still feeling stuck and unfulfilled.

Work sucks. It’s not the job, it’s the people. There’s the guy who hates everything. The woman that derails every meeting. The jackass that built an evil empire around the accounting system. If they’d just go away, life at work would be a lot better. So fire them as nature intended. The law of the jungle has striking parallels in the office jungles of work. I’ll guide you through the wilderness of the organizational predator to show you how to hunt vile coworkers, even bosses, all the way to the pink slip.

Need to deal with a sticky situation at work or in your personal life - without making it worse? By listening to Conquer Sticky Situations, you’ll gain the confidence and courage to stop avoiding those conversations and discover an indispensable guide full of steps, tips, and techniques to help you get past the panic of addressing any issue, say what needs to be said, and find a better path forward. This is not just another crucial conversations book - this book will change the way you communicate and get you results you never thought possible.

What You Aren't Seeing uniquely combines the uplifting story of Herbert Greenberg, the founder of a global management consulting firm, with insights into the psychology of leaders and practical guidance on uncovering and developing true leadership potential in yourself and others. This life-changing guide shows you how to question your habits, preconceptions, and strategies for connecting with people in order to identify your personal leadership strengths and optimize them for personal and career growth.

Cincuenta casos de crisis examinados minuciosamente, desde accidentes fatales, desastres ecológicos, contaminación de alimentos, colapso de servicios e imputaciones de fraude hasta ataques informáticos, protestas ciudadanas, prensa adversa, redes hostiles y amenazas regulatorias. Todo un amplio y variado repertorio de situaciones que personas y directivos enfrentaron en el mundo real, de las que en unos casos salieron airosos y en otros no salieron. Si para algo sirven las crisis pasadas, es para aprender.

Dirty Diversity is a practical guide for organizations looking to strengthen their diversity, equity, and inclusion efforts. This guide includes strategies for effective conversations on challenging topics, tips for creating workplace training sessions and workshops, and cost-effective ways to improve the corporate culture. Gassam reveals her success stories as well as not-so-successful stories from her consulting experiences, and what was learned along the way.

The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

Ohne ein gutes, verlässliches Team könnten viele Führungskräfte ihre Ziele niemals erreichen. Doch leider werden viele Teams von internen Machtkämpfen, Streitigkeiten und den daraus resultierenden Misserfolgen ausgebremst - und die Führungskräfte schaffen es dann oft auch mit Leistungsanreizen oder Belohnungen nicht, ein Team wieder in die Spur zu bekommen. Doch warum sind hier manche Vorgesetzte oft erstaunlich hilflos?

Sis. Boo. Hun. Babe. Fave. Bestie. We use these terms quite liberally; even too loosely in some instances, which is fine—until we discover that our “ride or die” friend got off the ride a few stops back. There are so many things in life that we have to dissect, but true friendship shouldn’t be one of them. When we cross that fine line between friendship and sisterhood, we should be able cherish that bond and trust that our sister is truly our keeper. Unfortunately, that isn’t always the case, and all it takes is one wrong turn to derail the beauty of true sisterhood. Not anymore. ...

Aimeriez-vous mieux interagir avec votre patron, vos collègues, vos employés, vos amis, votre conjoint et même le commis du dépanneur? C'est possible!

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

How can millennials succeed at work? In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and how to get it. Millennials’ Guide to Work helps listeners identify what is important to them, how to clarify their values, and how to navigate complex workplaces. Clinical Psychologist Jennifer P. Wisdom believes we all need to work together to help the youngest members of the workforce be successful.

Emotion, more than anything else, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings, can en danger a group's dynamic. But positive emotions have the power to transform it into a high-performance engine, where everyone operates at their peak. Their minds sharpen. They find creative solutions. They get great results.

Marty Strong's direct and compelling message is focused on business, but in truth, its leadership tenets are agnostic as to industry, marketplace, private, or public setting. This is not a textbook. It is a personal conversation between a high-performance business leader and professionals searching for actionable insights that deliver results. Be Nimble provides mentorship, tips, tools, and useful examples to help drive home its valuable leadership insights. Marty Strong has an accomplished leadership career spanning four decades.

Most of us fear and dread conflict at home or at work. But conflict can be your ally, not your enemy. Conflict doesn't have to tear your family or organization apart.