Conflict Resolution Workplace

From the cranberry bogs of Massachusetts to the classrooms of Singapore and Finland, from tiny start-ups to global engineering firms and beloved American organizations like Ocean Spray, Eileen Fisher, Gore, and Boston Scientific, Heffernan discovers ways of living and working that foster creativity, spark innovation, reinforce our social fabric, and feel so much better than winning.

Looking to become a more effective leader? Whether you're a seasoned executive or a rising star, "Leading Gen-X" is the ultimate guide to harnessing the potential of the largest generation in today's workforce. With 20 comprehensive chapters, this eBook covers everything you need to know to excel in today’s constantly evolving business landscape. Learn how to navigate the multigenerational workplace, develop emotional intelligence for effective leadership, create a positive workplace culture, and lead diverse teams with ease. You'll also discover how to use technology to your advantage, ...

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

Unlock the secrets to mastering communication across age groups with "Communicating Across Generations." This groundbreaking eBook provides a comprehensive guide to understanding and bridging generational divides in all spheres of life—from the workplace and educational settings to family and community interactions. Start by exploring the generational landscape and delve into key characteristics, common stereotypes, and misconceptions about different age groups. Gain insights into how technology influences communication, distinguishing between digital natives and digital immigrants, and ...

Unlock the secrets to mastering communication with "Communication Breakdown," your essential guide to understanding and conquering the barriers that inhibit effective interaction. Whether in the workplace, at home, or through digital platforms, communication challenges are all around us. This comprehensive eBook dives deep into the multifaceted world of communication breakdowns and offers practical solutions to enhance your skills. Delve into the psychological causes of miscommunication and learn about cognitive biases, emotional triggers, and the role of stress and fatigue. Discover how ...

“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.

When what you think you know gets in the way—this eye-opening guide offers a clear path to forging stronger, healthier, and more meaningful professional and personal relationships. We all want positive, productive, and genuine relationships—whether it’s with our employees, supervisors, coworkers, family, friends, peers, or romantic partners. And yet, time and time again, we all seem to make the same thinking errors that threaten or sabotage these relationships. These errors are called cognitive bias, and they happen when our brain attempts to simplify information by making assumptions...

Is Your Biggest Work Challenge Not the Job Itself, but the People Around You? Do you feel like the hardest part of your job is not the workload, but the people you work with? Are you exhausted from dealing with office drama, jealousy, manipulation, and never-ending conflicts? You are not alone. Studies show that most people who quit a job they actually like do so because of problems with coworkers or bosses—not because of the work itself. But what if, instead of running away, you learned how to handle these situations in a smart and effective way? This book is a practical and empowering ...

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

Drawing from his many best-selling books and years of experience mentoring, John Maxwell offers Equipping 101, a concise collection of time-tested principles on how to equip those around you for service.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it. But what about the more subtle but nonetheless negative behaviors of rudeness and incivility?

This book discusses how passive-aggressive behavior is rewarded. Techniques to ensure passive-aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction, and how to make sure you aren’t part of the problem. This discussion will cover three reasons why people behave passive-aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.

Learn how to position yourself to either save your job or quickly find a new one by empowering yourself and making it clear just how much value you provide. Learn how to create better relationships at work and be happier at work through the actionable advice and information in this audiobook. The happier and more fulfilled you are at work, the happier and more fulfilled you will be in your life.

In this book, I share my journey and how I moved from being an unfulfilled nurse, experiencing burnout mentally, emotionally, and physically, completely unfit to serve to become a fulfilled, warmhearted nurse, who is mentally fit and emotionally balanced to give the best care. What’s the secret? I learned how respect works and how it doesn’t. This is a record of an authentic journey from feeling disrespected and unworthy to finding my value and feeling worthy. I share the secrets that I have used to become the person I am today. As you will learn, respect is about you, not them.

Embark on a transformative journey with "Navigating Emotions," your quintessential guide to mastering the art of Emotional Intelligence (EI). Within the digital pages of this compelling read, you'll unlock the secrets to understanding and harnessing your emotions to foster unprecedented personal and professional growth. Kicking off with "The Fundamentals of Emotional Intelligence," this eBook sets the stage for a deep dive into the multidimensional world of EI. Uncover historical perspectives and key competencies that shape the human emotional experience. Discover the intricate dance ...

More than one in four Americans deals with an on-the-job bully. These office sociopaths don't just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn't have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you.

From the best-selling author of Law of Attraction comes an easy-to-follow audiobook on creating ideal personal and professional relationships using the techniques of Neuro-Linguistic Programming. Are there certain people in your life who you have difficulty communicating with - at home, at work, or in your community? Now, in Law of Connection, Michael J. Losier gives you the tools you need to foster greater understanding in every aspect of your life. With tips, tools, exercises, and scripts to guide you.

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.