Creative Leadership

Scott Wozniak leverages his decades of brand-building experience within some of America’s most-loved companies to show you how to create world-class customer experience. After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.

There’s no such thing as an accidental genius. Anyone who’s reached that exalted state has arrived there by design. But simply wanting to get there is not enough. A would-be genius also needs a theoretical framework, a basic compass, and a set of principles to guide the way forward.

The audiobook is a series of stories from Caitlin's first meeting with David Grove to the development of Clean Modeling for groups and contains the principles and models underpinning Systemic Modeling. It's as relevant to business leaders as it is to parents, to organizational development, as it is to creating learning communities.

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in 22 languages, Stephen M. R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust.

From the New York Times best-selling author of Reverse Innovation, Vijay Govindarajan, comes a new, comprehensive playbook for developing your corporate strategy for the future.

#1 Must-Read for Future-Focused Leaders, Innovators & Change-Makers Are you ready to stop reacting to change—and start creating it? Disruption doesn’t knock—it crashes in. Whether it’s a sudden shift in market dynamics, groundbreaking technologies like AI, economic uncertainty, or global crises, one thing is clear: the world is changing faster than ever. And in today’s high-stakes environment, those who wait to adapt are already behind. Seeing the Future: Anticipating Disruption, Creating Opportunity, and Leading Forward is your essential playbook for thriving in a world of chaos,...

Extrayendo de los libros exitosos de John Maxwell, Liderazgo REAL explora principios eternos en el estilo único del doctor Maxwell. De manera concisa y directa, Maxwell se enfoca en las cualidades esenciales, necesarias y ya comprobadas de un verdadero liderazgo: influencia, integridad, actitud, visión, resolución de problemas, relaciones, desarrollo de equipos y auto disciplina. Esta serie en formato de audio, guía a los lectores a través de pasos prácticos para desarrollar el verdadero liderazgo en sus vidas y en las vidas de los demás.

Skip the Overwhelm! Turn Your Passion into a Purpose-Driven Nonprofit – Quickly Starting a nonprofit is exciting, but it can also be overwhelming, complicated, confusing, and time-consuming. Nonprofit Setup Simplified takes the guesswork out of the process, walking you through every step with clarity and confidence. Award-winning author and experienced nonprofit founder Michele L. Whetzel shares the exact roadmap she uses to launch nonprofits quickly and effectively – without backtracking or costly mistakes. This book is designed for doers: people with big hearts and big ideas who are ...

It’s time to finally launch your high-ticket coaching offer—and launch it F-A-S-T. If you're considering this audiobook, then there have been a lot of obstacles that kept you from actually launching your coaching program and getting it off the ground. Some of those barriers include identifying your right-fit prospects, acquiring your first member when you don’t have any members at all, trying to locate your next members, and scaling your business without creating a monster that constantly demands your time and attention. This audiobook will help you overcome these barriers.

Are you a visionary leader standing at the crossroads, wrestling with the profound challenges of decision-making, and the overwhelming balance of power and responsibility? "Importance of Followers in Leadership" calls out to you—a beacon of transformative wisdom, a guiding light through the intricate struggles that leaders like you confront daily. Unleash the Power Within: Feel the hunger for success pulsating within you, for this guide is not just a book—it's a radical transformation in your very approach to leadership. A Journey Tailored for You: Tailored explicitly for visionary ...

From humble beginnings in the rural South to becoming a Morehead-Cain scholar at UNC-Chapel Hill, Antonio McBroom was always determined to achieve his C. E. O. dream of Creating Extra • Ordinary life. The only thing he didn’t expect was that a minimum wage ice cream scooping job would lead him there. Presented with a chance to franchise his own Ben & Jerry’s, McBroom “scooped his way” to the top before co-founding his company, Primo Partners, in 2008. Within 15 years, he grew a single scoop shop from $200K per year to a vast enterprise that drives over $20 million annually.

In their best-selling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production, principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

In this revolutionary guide, Stanford University professor and international best-selling author of inGenius adapts her popular course material to teach everyone how to make imaginative ideas into realities.

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.

In a world with an endless hunger for innovation, why is it so hard to create audacious change? According to thought leader Seth Goldenberg, the answer to this question stems from how we, as a society, view questions themselves. In Radical Curiosity, Goldenberg argues that because we value knowing above learning and prioritize doing over thinking, curiosity has become an endangered species.

Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company.

Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.

Sometimes bad accidents happen. When a fatal accident happens, your organization will find itself at a terrible crossroads. The choices your organization must make will set the course for the eventual recovery from this horrible event. The need to understand and explain how the awful event happened is paramount to bouncing forward to a better and more stable future. How you investigate this event is connected to whether your organization wants to blame and punish or learn and improve.