Crisis Management Leadership

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

In Design Any Disaster, certified emergency manager and master business continuity practitioner Patrick Hardy reveals the secrets of disaster preparedness that helped him build the largest and most successful small business and family disaster planning company in the world. He explains why: You should never, ever "remain calm" during a disaster, 99% of all disaster plans are a complete waste of time, and fancy disaster equipment and supplies actually leave you less prepared.

The twists and turns of the last 15 years of the Qantas story contain all the ingredients of a corporate thriller, with constant shocks to the system, and boardroom dramas and disasters narrowly avoided. During this tumultuous period, as CEO of Australia's iconic airline, Alan Joyce became one of the best-known corporate figures in Australia, and one of the most polarising. Global aviation expert Peter Harbison tells the full and unvarnished story of this fascinating period of the Qantas journey.

Global pandemics. Raging bushfires. The death of a loved one. Severe floods. Stock market crashes. Sudden illness. It seems that we no sooner get through one crisis when we’re faced with another. That is exactly what does happen, and Australian businesses will continue to be buffeted by such crises. Whether personal or international, a crisis can have devastating consequences for a small business. Small Company, Big Crisis is a timely, practical guide to preparing for, surviving, and coming out the other side of a crisis – with your business and sanity intact.

Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff - or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’ll likely experience one trauma or crisis after another.

Contención, desempeño y agilidad.

Great leadership is a prerequisite for success. It’s about communicating the vision and mission of your organization effectively and creating cultures of innovation, inspiration, and a strong sense of purpose to allow your employees to flourish. In Walking the Leadership Tightrope: How to Balance Career and Family through the Chaos of Crisis, Chris recounts his experiences from his early days of childhood at his local Catholic parish to founding his own executive coaching and consulting company, and all the leadership roles he undertook in between.

James Burstall runs one of the most successful TV production companies in the UK. But during his tenure at Argonon he has had to deal with a variety of existential crises. Through them all, he's managed to guide his team out the other side successfully. Whether it's been the credit crunch or terror attacks. Recessions. Natural disasters. Pandemics. The TV industry has felt the strain of these recurring events like all of us. And each time, James has put strategies in place in order to be prepared for the next time something like this happens. Now you can be prepared as well.

In 2010, thousands of feet in the air above Singapore, the 469 passengers aboard QF32 found themselves in a crisis that no one could have anticipated when the A380 in which they were flying suffered a catastrophic explosion. Captain Richard de Crespigny and his crew confronted extraordinary challenges over the next four hours, with only three partially working engines, and a potentially explosive plane facing an imminent emergency landing.

Ineffective crisis leadership of your operations and, most importantly, your human capital will cripple your organization. The dysfunction, disengaged employees, suffering productivity and dismal operational performance that result can create a crucial gap.

In Willing & Abel, Mike Abel, one of the founding partners of multi-award-winning advertising agency M&C Saatchi Abel, reveals the secret sauce behind the company’s success by sharing lessons hard-learned at the coalface of business, leadership, and creativity over the last 30 years. Ethics and empowerment, trust and value, gut instincts and tough decisions - this is what it takes to build a business that is future-fit come rain, shine, pandemics, or government corruption.

A historic generational shift is underway that will lead to a crisis in American business leadership. This concise and practical book will help you understand this shift and take action to retain your senior leaders, attract the next level of top talent, and grow a new generation of leaders.

Mark. Block. Construction system. Community. These are the four pillars of the most popular companies in the word. Companies that constantly stimulates imagination of children and adults for over eight decades. This is LEGO story - an idea that must have been told again.

หนังสือเล่มนี้ได้ดึงเฉพาะบทวิเคราะห์ของตัวละครสำคัญ อันเป้นตัวละครเอกท่านหนึ่งของเรื่อง นั่นคือ จูกัดเหลียง หรือ ขงเบ้ง นั่นเองขงเบ้งเป็นนักปราชญ์โบราณ ชำนาญการวางแผน อยู่ฝ่ายของ เล่าปี่ เชื้อพระวงศ์ตกยากผู้ล้มเหลวมาทั้งชีวิต ซึ่งหากอ่านเพียงเท่านี้ อาจสงสัยได้ว่า

Managing during a crisis is much easier if your organization has a foundation that supports, rather than diverts, time and resources from your response to the pandemic. Emerging successfully is much more likely if the foundation you have built speeds up your actions rather than slows them down. It all comes down to good common sense. If you go into a crisis in a strong position, you are much more likely to handle it well, be resilient, and emerge strong. If you go into a crisis weak or off balance, you will have a much bigger challenge and may be lucky to merely survive.

Disruption creates 10 times the opportunity to advance your organization and your career, according to former CEO and author Peter J. Boni. In All Hands on Deck: Navigating Your Team Through Crisis, Getting Your Organization Unstuck, and Emerging Victorious, Boni shows any leader or aspiring leader exactly what to do. Following his advice, recognition and rewards come quickly.

Whether planned or unexpected, change presents leaders with their toughest sustained challenges - regardless of the leader's seniority or the organization's size. For many leaders, change brings drama - and the replaying of familiar stories. In A Question of Leadership, Keith Leslie provides a wide range of illustrative case studies derived from both research and his firsthand experience in the public and private sectors as a former partner at both Deloitte and McKinsey.

With little to no warning about where or when these major events may strike, what can procurement and supply chain leaders practically do to safeguard against them? Risk and Your Supply Chain: Preparing for the Next Global Crisis reexamines the fundamentals of risk management through the lens of today's complex, global supply chains, sharing valuable lessons and insights from two decades of crisis management to help you prepare for whatever tomorrow brings.

Una startup está al borde de la quiebra; el director, en un intento desesperado de sacarla de la crisis y devolverla a un camino de crecimiento, pide auxilio a su principal inversionista y mentor, quien a lo largo de algunas sesiones de consultoría le ayuda a detectar por sí mismo qué hizo mal y cuáles fueron las decisiones desacertadas que desembocaron en esa situación, a fin de hacer lo necesario para rehabilitar su empresa.

James Burstall runs one of the most successful TV production companies in the UK. But during his tenure at Argonon he has had to deal with a variety of existential crises. Through them all, he's managed to guide his team out the other side successfully. Whether it's been the credit crunch or terror attacks. Recessions. Natural disasters. Pandemics. The TV industry has felt the strain of these recurring events like all of us. And each time, James has put strategies in place in order to be prepared for the next time something like this happens: because it will happen again.