Customer Behavior

Lista de productos
    • How Top Brands Create Engaging Experiences on Social Media
    • De: Dan Gingiss
    • Narrado por: Virtual Voice
    • Duración: 5 h y 46 m
    • Fecha de lanzamiento: 03-29-25
    • Idioma: Inglés
    • sin calificaciones
    • This is the kind of book that you don’t read once; you read it forever.—Jay Baer, president of Convince and Convert and author of Hug Your ...

    Precio regular: $7.99

    • How to Win and Keep Customers in the Age of Disruption
    • De: Steve Dennis
    • Narrado por: Steve Dennis
    • Duración: 9 h y 16 m
    • Fecha de lanzamiento: 04-28-21
    • Idioma: Inglés
    • 5 out of 5 stars 17 calificaciones
    • Physical retail isn’t dead - but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from the COVID-19 downturn and thrive in the years to come....

    Precio regular: $19.95

    • Delivering World-Class Customer Experience the Mercedes-Benz Way
    • De: Joseph A. Michelli
    • Narrado por: Joseph A. Michelli
    • Duración: 7 h y 31 m
    • Fecha de lanzamiento: 12-06-15
    • Idioma: Inglés
    • 4 out of 5 stars 98 calificaciones
    • Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....

    Precio regular: $20.00

    • How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
    • De: Doug Lipp
    • Narrado por: Tim Lundeen
    • Duración: 5 h y 56 m
    • Fecha de lanzamiento: 07-23-21
    • Idioma: Inglés
    • 4.5 out of 5 stars 14 calificaciones
    • Leadership lessons from the iconic brand you can use to drive Disney-style success....

    Precio regular: $13.75

    • A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
    • De: Stephen C. Lundin Ph.D., John Christensen, Harry Paul
    • Narrado por: Oliver Wyman
    • Duración: 2 h y 38 m
    • Fecha de lanzamiento: 02-26-04
    • Idioma: Inglés
    • 4 out of 5 stars 44 calificaciones
    • Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....

    Precio regular: $17.09

    • Technology for Humanity
    • De: Philip Kotler, Hermawan Kartajaya, Iwan Setiawan
    • Narrado por: Steve Menasche
    • Duración: 7 h y 8 m
    • Fecha de lanzamiento: 03-23-21
    • Idioma: Inglés
    • 4 out of 5 stars 65 calificaciones
    • Celebrated promoter of the "Four P's of Marketing", Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world....

    Precio regular: $13.99

    • How Big Companies Use 'Plain English' to Rob You Blind
    • De: David Cay Johnston
    • Narrado por: Todd McLaren
    • Duración: 12 h y 10 m
    • Fecha de lanzamiento: 10-15-12
    • Idioma: Inglés
    • 4.5 out of 5 stars 63 calificaciones
    • David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else....

    Precio regular: $15.47

    • How to Reimagine Customer Experience to Transform Your Business
    • De: Joseph A. Michelli
    • Narrado por: Joseph A. Michelli
    • Duración: 4 h y 24 m
    • Fecha de lanzamiento: 03-26-24
    • Idioma: Inglés
    • sin calificaciones
    • It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....

    Precio regular: $10.47

    • Actionable CX Strategies to Better Understand, Attract, and Retain Customers
    • De: Debbie Levitt
    • Narrado por: Debbie Levitt
    • Duración: 16 h y 35 m
    • Fecha de lanzamiento: 02-15-23
    • Idioma: Inglés
    • 5 out of 5 stars 3 calificaciones
    • Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience....

    Precio regular: $24.95

    • De: Ken Schmidt
    • Narrado por: Ken Schmidt
    • Duración: 14 h y 7 m
    • Fecha de lanzamiento: 11-13-18
    • Idioma: Inglés
    • 5 out of 5 stars 17 calificaciones
    • The former director of communications at Harley-Davidson and one of the most sought-after speakers in the world reveals his exhilarating, innovative approach to creating customer loyalty and marketplace dominance....

    Precio regular: $22.49

    • How to Gain Insight into Your Customer's Expectations, Align Your Marketing Strategies, and Win More Business
    • De: Adele Revella
    • Narrado por: Pam Ward
    • Duración: 7 h y 2 m
    • Fecha de lanzamiento: 11-12-19
    • Idioma: Inglés
    • 4 out of 5 stars 39 calificaciones
    • Buyer Personas is the marketer's actionable guide to learning what your buyer wants and how they make decisions....

    Precio regular: $17.19

    • Understand Your Customer's Buying Process and Maximize Your Sales
    • De: Kevin Davis
    • Narrado por: Stephen Bowlby
    • Duración: 6 h y 27 m
    • Fecha de lanzamiento: 10-02-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 8 calificaciones
    • Slow Down, Sell Faster! does this by introducing a simple yet powerful method for buyer-focused selling that is practical, repeatable, and easily customizable. This buyer-focused approach extends to proposals and presentations, loyalty and retention, and cultivating more business....

    Precio regular: $12.57

    • How to Learn What Customers Need but Don't Tell You
    • De: Andrea Olson
    • Narrado por: Rachel Perry
    • Duración: 4 h y 53 m
    • Fecha de lanzamiento: 06-14-22
    • Idioma: Inglés
    • 5 out of 5 stars 3 calificaciones
    • Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach....

    Precio regular: $17.19

    • 5 Principles for Connecting with Your Customers, Your Products, and Your People
    • De: Joseph A. Michelli
    • Narrado por: Joseph A. Michelli, Tom Parks
    • Duración: 8 h y 25 m
    • Fecha de lanzamiento: 04-30-14
    • Idioma: Inglés
    • 4 out of 5 stars 58 calificaciones
    • One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon....

    Precio regular: $20.00

    • Everyone Is Connected. Connect Your Business to Everyone
    • De: Mitch Joel
    • Narrado por: Mitch Joel
    • Duración: 7 h y 35 m
    • Fecha de lanzamiento: 09-04-09
    • Idioma: Inglés
    • 3.5 out of 5 stars 87 calificaciones
    • Here's THE audiobook that entrepreneurs have been waiting for - the inner-secrets of how successful Internet capitalists make millions by knowing who to reach and how to reach them....

    Precio regular: $24.06

    • How Successful Organizations Listen to Customers and Create New Products Continuously
    • De: Jeff Gothelf, Josh Seiden
    • Narrado por: Graham Rowat
    • Duración: 6 h y 19 m
    • Fecha de lanzamiento: 12-10-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 51 calificaciones
    • We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously....

    Precio regular: $17.19

    • The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
    • De: Daniel Korschun, Grant Welker
    • Narrado por: Tom Parks
    • Duración: 7 h y 36 m
    • Fecha de lanzamiento: 08-12-15
    • Idioma: Inglés
    • 4.5 out of 5 stars 29 calificaciones
    • What if a company were so treasured and trusted that people literally took to the streets - by the thousands - to save it? That company is Market Basket....

    Precio regular: $20.00

    • 10 Business Practices That Create Lifelong Customers
    • De: Jason Young, Jonathan Malm
    • Narrado por: Jim Denison
    • Duración: 4 h y 24 m
    • Fecha de lanzamiento: 05-17-22
    • Idioma: Inglés
    • 4.5 out of 5 stars 3 calificaciones
    • Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience....

    Precio regular: $17.19

    • How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
    • De: Robbie Kellman Baxter
    • Narrado por: Caroline Miller
    • Duración: 6 h y 16 m
    • Fecha de lanzamiento: 09-24-21
    • Idioma: Inglés
    • 5 out of 5 stars 25 calificaciones
    • Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify, LinkedIn, and Target....

    Precio regular: $17.19

    • Succeed in the Digital Economy by Changing the Way Your Organization Thinks
    • De: David H. DeWolf, Jessica S. Hall
    • Narrado por: David H. DeWolf, Jessica S. Hall
    • Duración: 3 h y 47 m
    • Fecha de lanzamiento: 08-30-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 31 calificaciones
    • The Product Mindset approaches product development from a bold, new direction, based on a shared internal outlook that drives focus, speed, experimentation, and innovation from a wide variety of stakeholders....

    Precio regular: $14.95

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