Difficult Communication

This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.

“This book is not simply about becoming more assertive, but also how to let go of the fear that can stop you from living an authentic happy life . . . You will have an extensive toolkit by the end of this guide.”——Reader’s Favorite 5-Star Review Would you be happy if you could kill your anxiety, confidently ask for what you want, and get it? Would your life be better if you could speak your mind and confront others without fear? Of course!Difficult conversations emotionally drain you. And if a woman follows generic advice implicitly written for men, it will likely backfire. Women ...

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Say What? Suggestions on What to Say in Almost Every Difficult — and Joyful — Situation by Dr. Richard L. Travis What do you say when someone is grieving? When a friend is celebrating a big success? When you don't know the right words but still want to show you care? Say What? is your compassionate guide to navigating life's emotional moments — with wisdom, kindness, and confidence. Dr. Richard L. Travis, a seasoned psychotherapist, offers heartfelt suggestions for almost every situation: loss, illness, weddings, divorce, coming out, job loss, graduations, financial windfalls, ...

En este manual el Dr. César Lozano explica y brinda consejos para superar las carencias y aprender a respetar la opinión de los demás.Libro bestseller. El lado fácil de la gente difícil, del destacado motivador César Lozano, es la mejor guía para alejarnos de la amargura y ser maravillosamente felices.

Do you want to resolve conflict peacefully without creating awkward tension? To stand up for yourself, set boundaries, and never feel disrespected? What if you could have those tough personal and professional conversations with less stress...and more success? Prevent avoidance and fear from dictating your decisions.

Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing difficult encounters and taking care of dissatisfied patients in the healthcare sector. The book provides powerful skills that lead to productive and successful encounters with patients using a new engaging and humane approach that is applicable in emotionally charged and high-stakes encounters. In this book you will learn how to build bridges with your patients and develop successful relationships. The book will also help you develop an effective ...

Do you want to know how to handle the difficult person in your life? Have you ever wondered why some people just drive you crazy and what you can do about it? Would you like to learn strategies to deal with difficult people and control yourself in conflict? How to Deal with Difficult People teaches you about common difficult personalities. Then it gives you strategies for how to handle each of these personality types, whether in your family or at work. You'll also learn how to handle your own emotions and stress levels, so you can handle these difficult people.

20 Critical Steps to Successful Communication gives you the tools to communicate online as a freelancer. Communication is the single most important thing when it comes to working as a freelancer. In fact, it is vital to every facet of working remotely with clients successfully. Without good communication you will not get much work and, when you do, it is almost impossible to deliver what your client wants. Whether you work through one of the freelancing platforms, work for a variety of clients or work remotely for a company, time zones and distance can cause communication problems. Good ...

​​From the host of the award-winning, critically acclaimed podcast Conversations with People Who Hate Me comes a thought-provoking, witty, and inspirational exploration of difficult conversations and how to navigate them. Conversations with People Who Hate Me will serve as both a guide to anyone partaking in dif­ficult conversations and a permission slip for those who dare to believe that connection is possible.

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.

Mastering Verbal Aikido: The Ultimate Guide to Dealing with Difficult People. Are you tired of feeling powerless when confronted with difficult people? Do you wish you had the skills to navigate challenging conversations with ease and confidence? Look no further! "Mastering Verbal Aikido: The Ultimate Guide to Dealing with Difficult People" is here to empower you with the tools and techniques you need to become a master communicator.In this comprehensive and insightful guide, you will discover the ancient art of Verbal Aikido—a powerful approach to handling verbal conflict and effectively...

We talk every day—and we often do it without thinking. But, as you well know, there are some things that are harder to talk about—especially issues pertaining to politics, culture, lifestyle, and diversity. This groundbreaking book will show you how to get to that important next level in difficult conversations, to talk in an authentic and straightforward way about culture and diversity, and to speak from the heart with tools from the head. You'll learn to navigate these difficult conversations, and take what you've learned beyond the conversation and out into the world.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Confidence has been scientifically proven to directly affect our happiness. As pressures from society increase, low self-esteem, and social anxiety have become all too common for many amazing people. This phenomenon shows itself in a loss of words, public shyness or an inability to connect with others. Thankfully, confidence is a skill that almost anyone can learn.

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this audiobook listeners will learn how to: end any family feud, get an apology from anyone, jumpstart any relationship or friendship, handle any passive-aggressive person, get the respect you deserve from anyone, and much more.

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected and burdensome dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers accessible, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? Difficult addresses a family situation which too many keep secret.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.