English Communication

Discover why this servant leadership book has been used all over the world to train managers into highly effective, influential leaders. Leaders of business, faith, education, non-profit organizations and more! Imagine leading individuals through inspiration instead of just being the boss. Your team is INSPIRED to come to work every day. Your team feels VALUED and you feel FULLFILLED at the end of every day. Imagine creating an environment where everyone rises to their highest potential. YOU lead the HIGH-PERFORMING team and rise above expectations. YOU have a devoted team of ...

Being in a relationship without knowing how to share your feelings and receive your partner’s feelings in useful ways is like jumping into a pool without knowing how to swim. You can flail around all you want, but it’s not going to keep you afloat for very long—you need to be able to move in any direction at will. Like swimming, knowing how to share your feelings and respond to your partner's feelings will move your relationship in the direction you want: toward more intimacy, closeness, connection, and trust.

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

This easy-to-use, empowering book provides everything needed to lay your foundation for connecting with loved ones in spirit. Build your skills through practical techniques and hands-on exercises. Explore the different types of mediumship, what it is and isn't, and its roots in spiritualism. Learn how to gather information from those you connect with in spirit and how to overcome common fears and challenges.

You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!

From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.

A good technical writer always takes feedback and learns from it. This second edition is a complete re-write, incorporating readers feedback and making it so each section will stand alone in the book so you don't have to read it in order by chapter to utilize this book to be successful. In today’s fast-paced world, clear and precise technical communication is essential. Whether you’re an experienced writer, a professional enhancing your skills, or a newcomer, Mastering Technical Writing is the guide you need to elevate your craft and create clear, impactful documentation. Do you ...

Traditional content creation techniques can waste a lot of time and be a huge source of irritation. Writer's block can be stressful and result in generic, uninspired content that doesn't leave a lasting impression. This can happen as a result of the hours spent looking for ideas, the money spent on hiring a writer, or any combination of these. It can be difficult and is all too typical to struggle with producing content that is distinctive and truly original. While some people have had success utilizing ChatGPT to create content, the majority are unable to do so and instead create simple ...

There are days in every working parent's life when it feels like you're screaming into the wind. The days when you have to ask your childless boss if you can leave work early - again - for a kid issue. The days your kid tearfully asks why you have to get on an airplane for work when you just got home. But we can have fewer days like that and more productive conversations. We can listen and be heard. In Communicate Better with Everyone, experts provide answers to the challenges you face as a working parent.

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.

The answer to why people feel and act the way they do lies in the profound effect of a child's bonding process with his or her parents. How successfully we form and maintain relationships throughout life is related to those early issues of "attachment". The author has cited four primary bonding styles that explain why people love, feel, and act the way they do. This book is for anyone who desires closeness, especially in the most intimate relationships: marriage, parenting, close friends, and ultimately God.

A practical guide to understanding the hard and soft skills involved in analyzing and improving business processes. This book will introduce you to the Fishbone Diagram, SIPOC, the High-Level Process Map, the Detailed Process Map, the Relationship Map, and the Five Whys. This course teaches you how to understand and apply DMAIC to any scenario. This book also informs and educates on the intricacies of building influence and teams to be able to effectively drive change. You will understand which processes are ripe for change, how to approach change initiatives, and also learn from best ...

This extraordinary book presents scenarios of one family's therapy experience and explains what underlies each encounter. You will discover the general patterns that are common to all families - stress, polarization and escalation, scapegoating, triangulation, blaming, and the diffusion of identity - and you will gain a vivid understanding of the intriguing field of family therapy.

My View from Heaven is the 2021 Speak Up Radio Firebird Book Awards recipient in three categories: Personal Growth, Mind/Body/Spirit and Spirituality! It is also the 2019 COVR Visionary Awards Bronze Recipient in the Iconic Book Category! It has been named among the best in mind, body, spirit books by the Coalition of Visionary Resources! Have you ever wondered what happens when we die? Where do we go? Are we greeted by our loved ones? Is there life after death? Is there a heaven? When Sarina Baptista’s seven-year-old son, J.T., caught the flu and passed away in March 2007, she had many ...

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.

Best-selling social historian Charles Murray has written a delightfully fussy - and entertaining - book on the hidden rules of the road in the workplace - and in life - from the standpoint of an admonishing, but encouraging, workplace grouch and taskmaster. Why the curmudgeon? The fact is that most older, more senior people in the workplace are closet curmudgeons. In today's politically correct world, they may hide their displeasure over your misuse of grammar or your overly familiar use of their first name without an express invitation. But don't be fooled by their pleasant demeanor....

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement.

We've combed through hundreds of Harvard Business Review articles and selected the 10 most important ones to help you speak confidently in front of a group and connect with audiences of any size. This book will inspire you to: feel more confident when it's your turn to present; understand how to persuade, motivate, and change minds; frame your message so people really listen; gain your audience's trust by being more authentic; use visuals and data more effectively; learn to be more charismatic; and infuse your day-to-day communication with storytelling.