English Communication

A practical guide to understanding the hard and soft skills involved in analyzing and improving business processes. This book will introduce you to the Fishbone Diagram, SIPOC, the High-Level Process Map, the Detailed Process Map, the Relationship Map, and the Five Whys. This course teaches you how to understand and apply DMAIC to any scenario. This book also informs and educates on the intricacies of building influence and teams to be able to effectively drive change. You will understand which processes are ripe for change, how to approach change initiatives, and also learn from best ...

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. Mindful Listening will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.

Ever since publication of The Polyvagal Theory in 2011, demand for information about this innovative perspective has been constant. Here Stephen W. Porges brings together his most important writings since the publication of that seminal work. At its heart, polyvagal theory is about safety. It provides an understanding that feeling safe is dependent on autonomic states, and that our cognitive evaluations of risk in the environment, including identifying potentially dangerous relationships, play a secondary role to our visceral reactions to people and places.

Zoning out of conversations, inability to keep up with the plans, and challenges in moderating emotional aspects of the relationship—does this sound relatable? Or, do you know someone who has similar concerns? There's no single relationship in this world that does not have problems. But a relationship where one of the counterparts has ADHD poses a whole new kind of struggle. Understanding and addressing the "struggle" is crucial for the sanity of both partners in an ADHD-affected relationship. This book, ADHD in Love, will equip you with the emotional regulation and communication tools ...

No matter who you’re talking to, The Next Conversation gives you immediately actionable strategies and phrases that will forever change how you communicate. Jefferson Fisher, trial lawyer and one of the leading voices on real-world communication, offers a tried-and-true framework that will show you how to transform your life and your relationships by improving your next conversation.

In The Small Big, three heavyweights from the world of persuasion science and practice describe how, in today's information overloaded and stimulation saturated world, increasingly it is the small changes that you make that lead to the biggest differences. In the last few years, more research-from fields such as neuroscience, cognitive psychology, social psychology, and behavioral economics-has helped to uncover an even greater understanding of how influence, persuasion, and behavior change happens.

Discover the secrets of written persuasion!

From celebrity heartthrob, esteemed host of The Viall Files podcast, and adored member of Bachelor Nation Nick Viall comes Don’t Text Your Ex Happy Birthday—a no-holds-barred dating advice audiobook. With his trademark charm, relationship expertise, and exclusive sex and love Q&A series, Nick guides listeners through topics of love, lust, dating, and heartbreak. Nothing is off limits as he delves into situationships, how to identify a player, and defining healthy love vs. toxic love. Viall is here with all the answers and more.

My View from Heaven is the 2021 Speak Up Radio Firebird Book Awards recipient in three categories: Personal Growth, Mind/Body/Spirit and Spirituality! It is also the 2019 COVR Visionary Awards Bronze Recipient in the Iconic Book Category! It has been named among the best in mind, body, spirit books by the Coalition of Visionary Resources! Have you ever wondered what happens when we die? Where do we go? Are we greeted by our loved ones? Is there life after death? Is there a heaven? When Sarina Baptista’s seven-year-old son, J.T., caught the flu and passed away in March 2007, she had many ...

Zen master Thick Nhat Hanh, best-selling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill: How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions.

Life as an ENFP is no walk in the park. Despite the happy-go-lucky attitude they exude, only those who share the specific preference for extroversion, intuition, feeling, and perceiving on the Myers-Briggs Type Indicator can truly understand the unique form of chaos that governs this type's restless mind. Embodying a profoundly strange stack of cognitive functions, ENFPs approach the world with both the enthusiasm of a child and the wisdom of an old soul.

In a world filled with trolls, we all need to live life more like a goblin. What does it mean to "live life like a goblin"? It means to give no f--ks, but also all the f--ks in the world at the same time. It means to be constantly anxiety-ridden while also eternally optimistic. A goblin's heart, specifically John Goblikon's, is filled with love, joy, angst, constant quandary, Chili's Southwestern egg rolls, metal, and empathy. Through goblin eyes, we learn about life, death, business, food, music, travel, culture, dating, school, drinking, compassion, and much more!

Excerpt of best-selling title, The Peacemaker. Conflict-resolution expert Ken Sande shows you how to help permanently resolve disputes in your everyday life. He takes you beyond quick fixes to true, life-changing reconciliation with family members, coworkers, and fellow believers.

Psychic Medium Priscilla Keresey returns with more messages from our loved ones in Heaven. With her customary humor, the author shares insightful commentary from our deceased friends and family on the topics of staying healthy, making mistakes, resolving problems, what Heaven feels like, and more. In three distinct sections, The Human Condition; the Spirit Condition; and Frequently Asked Questions, Priscilla quotes directly from her readings and message circles. Calling her work “translating for the dead,” the author extends hope and wisdom from both human and animal deceased. At the ...

Psychic medium Sherrie Dillard has been helping people connect with their loved ones on the other side for over 20 years. In You Are a Medium, she shows you how to discover your own medium type through a specialized quiz. Once you better understand how your subtle abilities work, you can develop your skills with simple exercises and techniques based on your type.

This book has no pretension about it whatever -- it is neither a Manual of Rhetoric, expatiating on the dogmas of style, nor a Grammar full of arbitrary rules and exceptions. It is merely an effort to help ordinary, everyday people to express themselves in ordinary, everyday language, in a proper manner.

Have you ever wondered how assertive people are able to stand up for what is right? This book will teach you: * How to build your inner foundation * How to Build Self-Esteem * How to Reduce Stress Assertiveness is all about learning how to stand your ground. But before you can stand your ground, you need to be solid. Find out how to be more assertive by incorporating the techniques in this book.

Do you have trouble dealing with difficult people? Do you feel drained and stressed after interacting with them? Do you wish you had a way to communicate with them effectively and avoid conflict? In this book, you will learn how to identify different types of difficult people, understand their motivations, and develop strategies for dealing with them effectively. You will also learn how to stay calm and collected in difficult situations, communicate your needs assertively, and resolve conflict peacefully. Imagine being able to walk away from any interaction with a difficult person feeling ...

Neuro-Linguistic Programming It's time to change your brain. The power is yours. If you aren't satisfied with your life, do something about it. Instead of wasting time trying to figure out what works and what doesn't, do what is proven. Backed by businesses and therapists worldwide, and supported extensively by neuropsychology, Neuro-Linguistic Programming is your map for success. It doesn't matter who you are or what you do, if you want a better life, NLP will get it. The methodology is simple: by programming your neurons to act the way you want, when you want, you become the one in ...

How do trees live? Do they feel pain or have awareness of their surroundings? Research is now suggesting trees are capable of much more than we have ever known. In The Hidden Life of Trees, forester Peter Wohlleben puts groundbreaking scientific discoveries into a language everyone can relate to.