English Etiquette

This is book is dedicated to the "go-getter" - the one that truly wants to work to get ahead. While those fellow employees are busy complaining and putting themselves on a pedestal of self-entitlement, you will learn some key principles to add to your education to move ahead quickly. Even if you do not agree with or like what is written in this book, keep reading. Then, apply what you have read and you will EARN the money that you are entitled to. Unlike the other self-entitled complainers, you will learn to stop crying and get paid.

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios.

Does your office feel more like a minefield than a place to get things done? Are you confronted by tenacious colleagues and even more challenging situations every workday? With over 30 years of experience, award-winning executive Toni Crowe has climbed the ladder across multiple sectors, from high tech to aerospace. After ascending from the very bottom to the top, she's here to share her experience, strategies, and wisdom for you to realize your own career triumph.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

In this modern, stress-filled time, people face many awkward situations: the dating scene with all its pitfalls; friends going through grief and loss; job difficulties and other personal problems; the woes of love, friendship, and profession. To avoid gaffes and goofs and other embarrassments, we need to bring our social I.Q. into the 21st century. This book defines manners and etiquette for how we live today and shows readers how to keep their mouths foot-free.

The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

"We all know bad manners when we see them," Henry Alford observes at the beginning of his new book. But what, he asks, do good manners look like in our day and age? When someone answers their cell phone in the middle of dining with you, or runs you off the sidewalk with their doublewide stroller, or you enter a postapocalyptic public restroom, the long-revered wisdom of Emily Post can seem downright prehistoric. Alford embarks on a journey to find out how things might look if people were on their best behavior a tad more often.

Do you want to know how to handle the difficult person in your life? Have you ever wondered why some people just drive you crazy and what you can do about it? Would you like to learn strategies to deal with difficult people and control yourself in conflict? How to Deal with Difficult People teaches you about common difficult personalities. Then it gives you strategies for how to handle each of these personality types, whether in your family or at work. You'll also learn how to handle your own emotions and stress levels, so you can handle these difficult people.

Get rich, Chinese style How did Chinese people get all that bling? How did China get rich? And why do Chinese people seem so successful in business even outside Asia? The answers aren't often discussed in an honest and practical way. Chinese people will tell you that they're "smart" or "hardworking" or "lucky," while outsiders will tell you that it must be some kind of Asian mystery. This book is about why Chinese bosses hate hiring Chinese employees, why China's technically competent factories turn out shoddy products, and how it is that poor Chinese immigrants tend to do better in their ...

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important in today's global business world. In How to Communicate Effectively with Anyone, Anywhere, two New York University professors reveal a new approach to global communication across key performance areas, including effective emailing, public speaking, and negotiation.

While Israel is a modern and largely secular country, it is one steeped in biblical history - a place where religion still plays an active role in public life. In 70 years, it has grown from a sparsely populated strip of land into a vigorous democracy and regional superpower. Often called the Startup Nation, Israel is a world leader in a number of high-tech industries. Its democratic institutions, despite political and social polarization in recent years, are among the most enlightened in the world.

There's no denying that we live in a world full of instant gratification. As for emailing an employer to follow up on a recent job interview? Anticipate hearing back in several days, if not longer. With a slight adjustment to your outlook and timeframe, you can still soar through your job search with patience and positivity.

Silicon Valley expert and general counsel of Airbnb Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

It's 1964 in the tiny town of Eastport, Maine, and Billie McCadie is bored to death. She's surrounded by dull people with more manners than sense, and no sign of the intrigue or romance that fills her beloved novels. That is, until an engagement ring and cryptic love letter turn up, addressed to 'Gertrude'. Until she meets yacht-club handsome Avery Webster. Until the unsettling phone calls and visits from a man in a fedora begin. Until she's one of the last people to see Gertrude alive . . . and the first to see her dead.

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? Most managers dread it because they're not 100 percent sure of what they're supposed to do. Promoted with little training, they're just supposed to know how to design objectives. Know how to develop soft skills. Sure it's easy, right? On top of that, there’s the niggling feeling that the process doesn’t make much of a difference.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various backgrounds feel respected, valued, and included.

Delve into the rich traditions of Historic Base Ball in this comprehensive guide to America's pastime as it was played in the mid-19th century. This book offers enthusiasts an immersive look at the game before the advent of modern rules and equipment, featuring insights into period-specific uniforms, playing strategies, and the historical context that shaped these early games.

We can get so distracted by things in life that we forget about what is seminally true. It is always about the fundamentals in work, life, sports, faith, and relationships. We can easily allow ourselves to become distracted by all kinds of things that really don't matter, and most of the time a return to the fundamentals brings us back into balance and peace in our lives.

You're having dinner at the White House. You have 27 forks. Mom never told you about this. You need the facts. Fast. With this audio program, you can become an Instant Genius on the subject of etiquette in about an hour.