English Etiquette

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder--especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture--whether virtually or in person--with ease.

In today's cut-throat, get-ahead-at-all-costs world, the idea of showing basic decency toward one another has sadly been pushed to the side. Yet, the power of respectful, positive leadership can be more impactful now than ever before. Gracious leaders stand apart because they have a better way. Leaders who listen with purpose, recognize they don't have all the answers, and demonstrate uncompromising respect to all can - and will - lead their teams to peak performance.

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

The second collection in the series of Red Journal Poetry books....

Dear Traveler, Welcome to the WanderStories™ guide to Chinese cuisine and table manners, traditions and customs, holidays and festivals, behavior and etiquette, Peking opera, Chinese humor and jokes. We, at WanderStories™, are storytellers. We don’t tell you where to eat or sleep, we don’t intend to replace a typical travel reference guide. Our mission is to be the best local guide that you would wish to have by your side when visiting the sights. So, we meet you at the sight and take you on a tour. WanderStories™ travel guides are unique because our storytelling style puts you ...

Australia is different - a vast island continent with distances so great that the capital of Western Australia is closer to Singapore than it is to Sydney. The landscape embraces magnificent tropical rainforests and deserts the size of several European states; temperate areas that sustain a flourishing wine industry, making Australia the world's fourth largest wine exporter; and a 16,000-mile coastline of breathtaking beaches. Plus its unique fauna is testament to the country's down-underness.

What is it about airline travel that brings out the worst in people? Brief and to the point, this short eBook is written in plain English for anyone travelling on airlines who wants to make the experience more enjoyable. Follow the advice for a trouble-free flight. It is written by a seasoned traveller with the keen eye of the social scientist. The 21st Century has seen a rapid rise in the number of people travelling by air. What was once only affordable by the super-rich is now accessible by people of even quite limited means. We have seen the emergence of the budget, no frills airlines. ...

Discovering the Russian soul is like opening a matryoshka, a Russian doll, revealing the many layers. The Russian Orthodox religion is unique, Russian history is tragic, and the people are unpredictable. Russia's military and political power, as well as the rich contribution of its art and culture, is the result of an inner dynamic not always understood by outsiders.

Adventures in Coaching introduces Coaching as an approach for managing people, improving performance and solving problems. Research shows that learning is often better retained when made fun and stimulating. This book delivers the most rigorous and advanced textbook coaching theory, including the GROW model, in a uniquely engaging and mesmerising manner. The structure and sequence of the material is based on a tried and tested progression that the author has refined through his training and workshops with hundreds of people.

FUBU cofounder and entrepreneur J. Alexander Martin shares his compelling story about how he helped build a neighborhood business into a billion-dollar international brand. Teaming with behavioral finance expert and author Ted McLyman, they present an easy to understand and useful road map for success and financial security. J uses his inspirational story as the backdrop to explain why financial success is about discovering your Money Values and Money Temperament.

The Art of Communication in the Digital Age is your ultimate guide to mastering modern conversations with confidence, clarity, and a touch of humor. In a world dominated by instant messages, emails, video calls, and social media interactions, the way we communicate has evolved—and so have its challenges. A simple text can be misread, an email can sound cold, and an unanswered message can create unnecessary tension. This book unpacks the nuances of digital communication, ensuring you don’t just talk but truly connect. It's a compulsive read of rib ticling interludes. Digital ...

The G-Code: Behind the Bars is a manual that outlines a path to success in the corporate world utilizing lessons taught by some of the greatest writers/poets of the 20th century. Described as: a hip-hop connoisseur's guide through corporate America. This literary offering provides a unique audio experience.

The ultimate guide to preparing for the interview process, maintaining focus, handling difficult questions and maximizing your chances of landing that dream job. Whether you're a school leaver, a recent graduate, an established professional on the move or someone looking to return to the job market, any research and preparation will be critical in improving your performance in an interview setting - from being aware of your own strengths and weaknesses, through to knowing the questions to ask that will ensure you are remembered after the interview is over.

Business Dating: Applying Relationship Rules in Business for Ultimate Success draws enlightening parallels between personal and professional dating and makes the case for why and how you should invest your time into building meaningful and long-lasting relationships with a select group of dynamic professionals. Fostering these win-win relationships can yield gains greater than anything you could imagine, and it will be faster and easier than you think.

Twenty-five years after its original publication, Do I Have to Say Hello? Aunt Delia’s Manners Quiz for Kids and Their Grown-ups is back, and do we and our kids all need it. In a series of light-hearted multiple choice quizzes, alternate scenarios, and true-or-false questions, Delia Ephron and Edward Koren, the author and illustrator team who brought us the best-selling How to Eat Like a Child, depict a range of possibilities that reflect life as it is as well as life as it ought to be.

Do you have a non-paying tenant? Do you need training in the eviction court from a landlord who has been there? Collect Back Rent Eviction Process starts out with the three types of eviction notices, eviction process (all 50 states) and getting ready for a trial, forms, procedures examples of courtroom scenarios, must for the landlord that represents themselves in court.

Get ready to transform your daily life with Dear Barb 2: Advice for Daily Life. This insightful and down-to-earth book will provide you with the tools to overcome life's toughest challenges. With over 20 years of experience, author Barbara Godin offers practical advice to help you navigate through any obstacle with ease. Discover the power of shifting your perspective and how it can positively impact your life. In Dear Barb 2: Advice for Daily Life, you will find heartfelt and relatable stories that will resonate with readers of all ages. This book is a must-have for your bookshelf, whether...

We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: This speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications.

Working in Denmark might seem straightforward for Americans: Danes speak excellent English, and Denmark is a great place to do business. Infrastructure is good, corruption is minimal, innovation is respected, and business structures are flexible. Still, many Americans put a foot wrong - often by being too energetic, too upbeat, too aggressive, too American.