Great Marketing

In Customer Love: Great Stories about Great Service you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this audiobook with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."

If you’re reading this, you’re probably not on law review. That’s OK, many of the profession’s most-successful lawyers graduated near the bottom of the class. Law school grades are the principal metric used by hiring professionals―but they’re not the only one. If your grades aren’t what you’d hoped for, then you’ll need to grab the attention of hiring professionals some other way. This book will show you precisely how to do it. NOW is the time to start creating an impressive, attention-grabbing, job-getting resume. If you read this book, you’ll learn powerful new ...

Does the thought of speaking before a crowd send chills down your spine? Do you find the thought of getting a standing ovation to be magical and wonder if it can ever happen to you? If these are your questions then this book has all the answers for you. Public speaking may seem complex, but it’s a skill that can be learned and mastered.

In the World War II era, Geoffrey Pyke was described as one of the world's great minds - to rank alongside Einstein. Pyke was an inventor, adventurer, polymath, and unlikely hero of both world wars. He earned a fortune on the stock market, founded an influential pre-school, wrote a bestseller, and came up with the idea for the US and Canadian Special Forces. Henry Hemming is the first reporter to sift through this extraordinary new information and finally tell Pyke's astonishing story in full: his brilliance, his flaws, and his life of adventures, ideas, and secrets.

The stock market is an attractive investment opportunity for everyone with some extra cash. But when it comes to investing in the stock market, many people have a lot of doubts and questions. We will first familiarize you with the strategies of the stock market, explain the various benefits and the risks that come with it, and tell you 10 secrets you need to follow while investing into the markets.

Informative and accessible, The Great 8 Pillars: ROI-Driven Marketing for Manufacturing Companies offers a step-by-step tutorial on crafting marketing strategies and value propositions, establishing ROI-driven goals, and defining key performance indicators. Chris teaches readers to build a professional marketing infrastructure that consistently delivers a return on investment—and to value marketing in the process.

Through detailed case studies, interviews with industry leaders and findings from respected academic research, and drawing on her own experience working with extraordinary brands across a broad range of sectors, Denise shows how great companies achieve the brand-culture fusion that creates extraordinary results and growth.

How to Be a Fierce Competitor is the definitive “how-to” guide for understanding how to spot opportunity and then capitalize on it. This practical resource for business leaders and managers shows exactly how the savvy few who rise to the top stay focused and alert.

This book is a must listen for business owners, leadership teams and marketers who want to stop acting tactically and start making big strategic moves to create unfair advantages in their businesses. Marketing is one of the most misunderstood but crucial areas of business. Most of us are drowning in the ever-expanding lists of marketing tactics and do not understand that acting strategic is the solution to gain business breakthrough, simplification, efficiency and effectiveness.

As a nation of food-lovers we have been munching on fruit and veg, drinking tea and coffee, and using oils and spices for generations, but have you ever stopped to think how our most beloved foods came to be the way they are now? In Borough Market: Edible Histories, award-winning food writer Mark Riddaway takes us on a culinary journey through the most fascinating, surprising and downright bizarre stories behind Britain's favourite tipples and nibbles.

James Stourton tells the story of the London art market from the immediate postwar period to the turn of the millennium in engaging and fast-paced style, populating his richly entertaining narrative with a glorious rogues’ gallery of clever amateurs, eccentric scholars, brilliant emigrés, cockney traders and grandees with a flair for the deal.

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

The thought of stagnation is quite depressing. Everyone desires to progress and achieve great things in life. However, if things aren’t going as expected, you should consider re-evaluating your steps. This is for anyone hopeful of changing their jobs or progressing in their career. In this book, there will be explicit explanations of the advantages of writing a great resume and useful interview tips to help grow your career. The modern-day job search has grown beyond mere applications. Remember that many people are also applying for the same job as yourself. After applying, your resume ...

In Lead, Sell, or Get Out of the Way, Ron Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. This customer-focused mindset is the key to Ron Karr's proven leadership selling process. Using 20 years of research with companies of all sizes, Karr reveals what great sellers do, and shows how anyone can implement the same powerful principles.

Herbert Hoover led one of the most fascinating lives of an America in the twentieth century. Orphaned as a young boy he would graduate from Stanford University, build a fortune as a mining engineer, and become the most accomplished humanitarian of his era. His complex personality led many to view him as aloof and uncaring, though ironically through his extreme generosity he helped feed millions of starving Europeans during two World Wars. After a brilliant career as Secretary of Commerce he became president of the United States in 1928 which was at the high point of America’s prosperity. ...

Our work-driven culture encourages us to take the entrepreneurial bait, but how can you know whether being an entrepreneur will end as a dream come true or a nightmare from which you cannot awake? Building on Bedrock will help answer that question. This book focuses on when you should take the leap and whether entrepreneurship is even the right thing for you. Based upon research, but told through the stories of American businessman and entrepreneur Sam Walton and others, this book discusses the who, what, when, where, how, how much, and why of successful entrepreneurs.

For those unfamiliar with copywriting, this article will provide an overview of the subject and explain why it is in such great demand today. The field of copywriting is vast and growing at a rapid pace. Copywriting can be defined as the process of presenting a creative message to a consumer. According to the book Copywriting, copywriting is founded on three essential ideas. When writing to a consumer, there must be some level of interaction between the customer and the vendor. You must then ensure that you communicate the benefits to the buyer up to the point of purchase.

In two decades as a television reporter, T. J. Winick covered many scandals. The biggest mistake he saw brands make was to try to “make it go away” by refusing to apologize, declining to comment, or going on the attack—anything to deflect attention. Often that kind of response becomes a scandal of its own. In his book, Winick argues instead for transparency, honesty, authenticity, and empathy. Handled correctly, the way you address an egregious violation of your standards can increase your reputation capital.

Biotech, high tech, bubbles, and busts, no two stock markets are ever the same. Getting ahead of the game demands something hard to find on Wall Street these days, a flexible long-term strategy good for all seasons. Start your search with this book. Capitalizing on the techniques of the shrewd money spinners that it profiles will help you profit, no matter which way the wind blows.

Warren Buffet is one of the greatest investors of our time. The "Oracle of Omaha" once said, "The secret to making it in the stock market is to be greedy when the rest of the market is fearful, and fearful when everyone else is greedy." The time is ripe. No better time has existed than now for you to take control of your own stock trading and investments. This audiobook gives you the foundational knowledge you need to understand the stock market so as to be able to participate in the opportunities that it presents.