Health Care Administration

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

Doctor Deals is a tactical playbook for anyone who wants to be successful in the business of healthcare. If you operate any type of healthcare business in the United States of America, physicians are going to be a critical factor in your success or failure.

When Dr. Virgie Bright Ellington became a cancer patient, she faced insurmountable medical bills. That’s when she took her insider industry knowledge and put it to work. In Crush Medical Debt, she shares her secrets to help individuals, families, and veterans protect against America’s number-one cause of bankruptcy—medical debt. Filled with practical and step-by-step strategies, this guide provides the tools you need to stop spending money you don't owe and save yourself from becoming a victim of a predatory health care system.

In Unhealthy: Corruption and Malpractice in the American Health System, Dr. Richard Kradin, a professor at Harvard Medical School and expert in pulmonary infectious diseases, explores the history of the corporate and ideological transformation of America’s medical profession and how it has diminished the quality of health care. He describes how progressive medical education has produced a generation of physicians as concerned with political activism as they are with medical science.

The healthcare industry has been about taking care of the vulnerable, healing the sick, and developing new treatments to treat people better. However, the industry has always been under the sharp swings when it comes to the safety of healthcare vicinity, staff, and patients. “Preserving Safety: A Proactive Approach to Managing Violence in Healthcare” is a comprehensive guide for healthcare professionals and administrators seeking effective strategies to mitigate and prevent violence within healthcare settings.

Congress passed it. President Obama signed it into law. The Supreme Court has ruled it constitutional. And Obama's re-election virtually ensures the Patient Protection and Affordable Care Act, also known as ObamaCare, will be implemented in full, with the prospects of wholesale repeal all but impossible. In fact, many provisions of the new law are already becoming a reality with major new regulations set to start soon.

In The Truth About Obamacare, Sally C. Pipes - president of the Pacific Research Institute and an acknowledged expert on health care reform - reveals what Democrats in Congress and President Barack Obama don't want you to know: Obamacare is even worse than most critics suspect. Debunking the myths that the current administration has touted, Pipes shows exactly what the new health care law will mean for you, your family, your doctor, and your wallet.

In My Quest for Health Equity, Dr. Satcher takes an inspiring and instructive look inside his fifty-year career to shed light on the challenge and burden of leadership. Explaining that he has thought of each leadership role—whether in academia, community, or government—as an opportunity to move the needle toward health equity, he shares the hard-won lessons he has learned over a lifetime in the medical field.

In Medicare Decoded: Shocking Facts to Help You Save Money and Get the Most from Medicare, elder advocate and Medicare expert Rick Solofsky guides you through the twists and turns of Medicare to get to the heart of what you need to know. Easy to understand and filled with essential information and strategies, Medicare Decoded answers your questions.

Pinter and Martin's Why it Matters series offer succinct, balanced and evidence-based introductions to the topics that affect family life in the 21st century. The Politics of Breastfeeding, first published in 1988, described how big business and vested interests influence the intimate relationship between mothers and their babies to the detriment of all, rich or poor, in the West or in the developing world. In Why the Politics of Breastfeeding Matter, the central ideas of the politics of breastfeeding are distilled into a concise form, making it the perfect introduction to understanding the complex forces that govern what many think of as a simple choice to breastfeed or not.

Breaking the Medicine Monopolies is a personal narrative about Alfred Engelberg's fifty years of legal work in the drug industry. He takes you inside the mysterious world of patents to provide a basic understanding of how drug makers have gamed the laws governing brand and generic competition, misused patents to prolong monopolies, and delayed generic competition on old drugs instead of focusing on discovering new ones.

As one of America’s most celebrated vascular surgeons, Dr. Frank Veith’s career was anything but conventional—from working undercover with the CIA to fighting to make vascular surgery an independent specialty to creating the largest vascular conference in the world.

Walk through this concisely written executive summary of how to manage the finances of your practice in just a few hours a month. Get up to speed on which financial reports to run, how to analyze them quickly, and how to be sure that your cash and other assets are safeguarded.

Health care as it stands today needs to be re-imagined. Redefining the Boundaries of Medicine by Paul Cerrato and Dr. John Halamka challenges the profession to renegotiate its priorities and address the fact that it’s become timid and reluctant to explore new care delivery models. The guiding premise of this book is that rethinking and reimagining the way medicine is practiced in the 21st century will improve health outcomes, and that technology is central to this transformation.

Technological innovation is deeply woven into the fabric of American culture, and is no less a basic feature of American health care. Medical technology saves lives and relieves suffering, and is enormously popular with the public, profitable for doctors, and a source of great wealth for industry. Yet its costs are rising at a dangerously unsustainable rate. The control of technology costs poses a terrible ethical and policy dilemma. How can we deny people what they may need to live and flourish?

Bart Stupak, a nine-term Democratic Congressman from Michigan’s First Congressional District, brought two unshakable principles with him to Capitol Hill in 1992: a firm belief in the sanctity of life, and the conviction that health care was a right for all Americans and not a privilege for the fortunate few. Studies indicating that 45,000 Americans died needlessly every year for lack of access to health care inspired Congressman Stupak’s tireless efforts, often at great personal cost, to pass lifesaving legislation while remaining true to his right-to-life principles.

Government, industry, and the medical profession, however, have a mixed record when it comes to framing policies and generating knowledge to address drug use and misuse. In Strange Trips, Lucas Richert investigates the myths, meanings, and boundaries of recreational drugs, palliative care drugs, and pharmaceuticals as well as struggles over product innovation, consumer protection, and freedom of choice in the medical marketplace.

For African Americans in the southern United States, the social determinants of health are influenced by a unique history that encompasses hundreds of years of slavery, injustices during the Jim Crow era, the Great Migration, the civil rights era, and contemporary experiences like the Black Lives Matter movement. Black activists, physicians, and communities continue to battle inequities and structural problems that include poverty, inadequate access to health care, incarceration, a lack of transportation, and food insecurity.

In most fields the consequences are limited, but in healthcare they can be fatal. Every week in England, there are 150 avoidable deaths. Most tragedies are treated as 'inevitable' when in fact they could be prevented simply and cheaply if we were better at learning from mistakes. By committing to a profession where the consequences of a mistake can be life or death, people in healthcare are braver than most of us.

Amid a growing consensus that the staggering toll of gun violence in the United States is an urgent public health issue, the Johns Hopkins University’s Bloomberg School of Public Health has convened experts on gun policy and violence from the United States and selected other countries to summarize relevant research and its implications for policymakers and concerned citizens. Legal scholars weigh in on the constitutionality of recommended policies, and researchers present new data on public support for a wide array of policies designed to reduce gun violence.