High Management

Managing an effective sales organization is key to revenue generation, customer satisfaction, and business results. But whether you're a sales manager or leading a large sales force, it's increasingly challenging to balance success today with driving the digital sales transformation that will position your team for the future. With actionable insights and examples from many industries worldwide, the HBR Sales Management Handbook provides the resources you need to build value for your company, your customers, and your sales teams.

In today’s competitive coaching landscape, professionalism is paramount—and most coaches aren’t acting as professionally as they think. The Professional Coach offers a comprehensive road map of ways to elevate your mindset, strategies, and workflows. Melinda Cohan, best-selling author and leading expert on coaching business success, has helped coaches and service-based entrepreneurs demystify the business of coaching for two decades.

Any group of people expected to work synergistically needs a system that structures their interactions. That system is “governance.” The Pragmatist’s Guide to Governance takes a first principles approach to exploring the ways governance structures affect the humans living under them (and vice versa), with a special focus on how human psychology interacts with the structures that facilitate our interaction with other people.

Make the most of your high school years by developing new social skills that help make friends, thwart enemies, and build your confidence. Does the thought of starting high school breed a mix of deep emotions–from intense excitement to mind-numbing dread? Don’t be a target for bullies and phony friends. Learn to set boundaries for yourself and use assertiveness to thrive. Avoid unnecessary conflicts, and learn to communicate effectively with parents, teachers, and even your boss.

Few organizations solve as many impossible problems as NASA's Jet Propulsion Laboratory, and nobody knows more about leading rocket scientists to unlikely breakthroughs than Adam Steltzner. As the phase lead and development manager for EDL (entry, descent, and landing) of the Curiosity rover to Mars, Steltzner spearheaded the creation of one of engineering's wackiest kluges - the sky crane, which allowed the heaviest rover in the history of space exploration to land on Mars unscathed.

Do you feel like you’ve lost control of your life? You have big dreams but you never seem to be able to just stick to the plan? Taking responsibility for your life and being on your own, without a boss or a coach to give you specific instruction, can easily feel overwhelming. It’s easy to feel distracted and lose sight of your objectives when it feels like you have all the time in the world. Here’s the big secret: Motivation is not enough! It’s never too late to cast away blame and procrastination and take full ownership of the unstoppable power of personal choice.

COVID. Climate change. Refugee resettlement. Global supply chains. We're facing a new generation of complex problems, stretching across the public and private sectors. Historically we've looked to government for big solutions, but the reality is, the government we have now is a poor match for the problems we face. We need a fresh new approach. As William D. Eggers and Donald F. Kettl show in this indispensable book, we need a government of bridgebuilders—public managers and leaders who collaborate with partners, both inside and outside government, to get the job done.

100 Ways to Motivate Others is the culmination of many years of successful leadership coaching and training by best-selling author Steve Chandler and attorney Scott Richardson, and the natural follow-up to Steve's previous best sellers, including 100 Ways to Motivate Yourself. Chandler and Richardson have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals...and those aspiring to reach their level.

Unlock next-level leadership success with just 7 transformative essentials – even if you’ve struggled in your managerial role before. Are you overwhelmed by the challenges of navigating change, fostering diversity, and boosting team productivity? Struggling to balance personal leadership growth and managing a high-performing team? You're not alone. Many managers face these same hurdles. But what if you could turn these struggles into strategic steps toward impactful leadership?

This work draws on four cases of bad leadership—two in political leadership, two in business leadership—to show how it goes from bad to worse. Kellerman finds that bad leadership and bad followership go through four phases of development: 1) Onward and Upward; 2) Followers Join In; 3) Leaders Start In; and 4) Bad to Worse. These findings correctly suggest that the book, in addition to being of theoretical interest, is of practical import.

The modern workplace isn’t actually a single place. Teams are spread around the globe and across generations—yet expected to work in unison despite the cultural and age distinctions that shape their worldviews and work views. Whether you lead a company or are part of a team, thriving in this complex matrix requires a unique ability to turn generational differences into seamless collaborative strengths.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

AMPossible is the go-to guide for every amputee from the first day after limb loss to the day they get their life back.

Governor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service. Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them.

Why are so many successful people unhappy, uninspired, or unhealthy? After 30 years of solving complicated financial problems for millionaires, billionaires, and their businesses, Chris Jarvis discovered patterns for success and for happiness. Do you know that most successful entrepreneurs, the wealthiest families, and the giraffe all have several unusual traits in common?

Do more. Be more. Try harder. It's the battle cry of our culture, and it's making millions of us sick, tired, and frustrated. Why? Because we simply can't solve stress and overwhelm by doing more and more of what we've been doing. With Overcoming Overwhelm, Dr. Samantha Brody offers an alternative. Using her proven and practical techniques that have already helped thousands, this pioneering naturopathic physician teaches you how to systematically undo overwhelm, with four simple steps....

You have the formal education, the experience and maybe even the title. Yet, you crave additional development of your leadership skills - not just another business book or workshop, but something practical, actionable and real-world. The Complete Leader is for you. Randy Lisk and Ron Price combine experiences and tools gleaned from decades working with leaders from Fortune 100 companies to small businesses to present twenty-five modules in The Complete Leader.

Recent trends suggest that we are moving out of a recession - fairly labeled The Great Recession - into a recovery phase characterized by high unemployment with growth. As such, the business road ahead will be challenging. Growth will be harder to achieve and business failure will be more prevalent. But the best of America's growth businesses will pass through this cycle to experience renewed and hopeful growth in contrast to the high failure rate of those who fail to grow. The numbers are proving this to be the extreme case - a higher upside with a greater failure rate.

The World Health Organization estimates that American businesses lose more than $300 billion a year due to stress experienced by employees, and recent research by Harvard Medical School found that more than 95 percent of leaders felt at least somewhat burnt-out. For individuals and organizations who want to thrive in today's high-pressure, 24-7 business environment, working even longer is not the solution. To maximize your performance and well-being over the long-term, you need to work stronger.

This insightful guide delves into the fundamental role that purpose plays in effective leadership. With a structured approach, the book presents a comprehensive framework for leaders at all levels, aiming to not only define their own purpose but to also instill a sense of purpose within their teams. The journey begins with an exploration of "Why Do You Do What You Do?" prompting readers to reflect on their motivations and aspirations. The author argues that understanding personal and organizational purpose is critical in navigating the complexities of leadership today. Emphasizing the ...