Higher Worlds

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Forty years ago in China, marriage was universal, compulsory, and a woman's only means to a livelihood. Enter the one-child policy, which despite its horrors, resulted in China's first generations of urban only-daughters - girls who were raised without brothers and pushed to study, achieve, and succeed as if they were sons. Fast forward to the present, where in an urbanized economic powerhouse, enough of these women have decided to postpone marriage - or not marry at all - to spawn a label: "leftovers". Unprecedentedly well-educated and goal-oriented, they struggle to find partners.

The most important issue in a gay man’s life is not “coming out”, but coming to terms with the invalidating past. Despite the progress made in recent years, many gay men still wonder, “Are we better off?” The byproduct of growing up gay in a straight world continues to be the internalization of shame, rejection, and anger - a toxic cocktail that can lead to drug abuse, promiscuity, alcoholism, depression, and suicide.

The characters in Tasting the Past include a young Swiss scientist who set out to decode the DNA of every single wine grape in the world; Middle Eastern researchers who seek to discover the wines that King David drank; and a University of Pennsylvania academic who has spent decades analyzing wine remains. The science illuminates wine in ways no critic can, and demolishes some of the most sacred dogmas of the industry: well-known French grapes aren't especially noble.

Sometimes the past leaves you no choice but to fight for a future.Immerse yourself in the heart-stopping world of World War II, where duty collides with morality and survival demands more than courage — it requires sacrifice. With two of their men wounded a company of English soldiers takes shelter in a convent. Also seeking sanctuary there is Joliane, a young Frenchwoman who is wanted by the local Marquis for supposedly collaborating with the Gestapo. Discovering that when they leave, she will be taken away and shot, Albert Clemens, the company sergeant, decides to take her with them. ...

Darwin developed the theory of sexual selection to explain why the animal world abounds in stunning beauty, from the brilliant colors of butterflies and fishes to the songs of birds and frogs. He argued that animals have "a taste for the beautiful" that drives their potential mates to evolve features that make them more sexually attractive and reproductively successful. But if Darwin explained why sexual beauty evolved in animals, he struggled to understand how.

The Way of Initiation: Knowledge of the Higher Worlds and Its Attainment is Rudolf Steiner’s guide to the initiate of any esoteric belief system. Essential for the novice and complimentary to the adept, this text elucidates a path through the inner self as a method to access higher planes of existence. This edition has been modernized for students of the present time and generation.

Ayn Rand's famous 1957 classic, Atlas Shrugged, has become more widely read and influential with each passing year, thanks in part to its brilliant dramatization of Rand's Objectivist philosophy and its celebration of self-reliance, integrity, rationality, and productive effort.

In 1961 Charlotte, North Carolina, the predominantly black neighborhood of Brooklyn is a bustling city within a city. Self-contained and vibrant, it has its own restaurants, schools, theaters, churches, and night clubs. There are shotgun shacks and poverty, along with well-maintained houses like the one Loraylee Hawkins shares with her young son, Hawk, her Uncle Ray, and her grandmother, Bibi. Loraylee's love for Archibald Griffin, Hawk's white father and manager of the cafeteria where she works, must be kept secret in the segregated South.

Beyond the sainted Rembrandt—who harbored a startling darkness—and the mysterious Vermeer, whose true subject, it turned out, was lurking in plain sight, Moser got to know a whole galaxy of geniuses: the doomed virtuoso Carel Fabritius, the anguished wunderkind Jan Lievens, the deaf prodigy Hendrik Avercamp. Year after year, as he tried to make a life for himself in the Netherlands, Moser found friends among these centuries-dead artists. And he found that they, too, were struggling with the same questions that he was.

The Nameless Baron is gravely displeased. Viktor had once heard that time healed all wounds. Whoever had come up with that saying had clearly never gotten into a physical altercation with a werewolf, but at least Adelstrad's least favourite executioner still has most of his limbs. That said, while his witch problems may have been solved, battle has finally joined in the Adelstradian countryside as Nordling warbands meet Adelstradian fighting men in the field and blood flows like wine. Viktor finds himself in a more precarious position than ever before, caught between the rapidly forming ...

For The Real World of College, Wendy Fischman and Howard Gardner analyzed in-depth interviews with more than 2,000 students, alumni, faculty, administrators, parents, trustees, and others, which were conducted at ten institutions. Their findings challenged characterizations in the media: students are not preoccupied by political correctness, free speech, or even the cost of college. They are most concerned about their GPA and their resumes; they see jobs and earning potential as more important than learning. Given this reality for students, has higher education lost its way?

This World Is Not Yours by USA Today bestseller Kemi Ashing-Giwa is the perfect blend of S. A. Barnes's space horror and Cassandra Khaw's beautiful but macabre worlds. An action-packed, inventive novella about a toxic polycule consumed by jealousy and their attempts to survive on a hostile planet.

In 1942, a rational fear was mounting that New York Harbor was vulnerable to sabotage. If the waterfront was infested with German and Italian agents then the US Navy needed a recourse just as insidious to secure it. Naval intelligence officer Commander Charles Radcliffe Haffenden had the solution: recruit as his own spies, members of La Cosa Nostra. Pier to pier, no one terrified the longshoremen, stevedores, shopkeepers, and boat captains along the harbor better than the Mafia gangs of New York, who controlled the docks in Manhattan and Brooklyn.

The daughter of a pagan high priest, Sofea finds solace from her troubles in the freedom of the ocean. But when marauders attack her village on the island of Sicily, she and her cousin are taken across the sea to the shores of Canaan. Eitan has lived in Kedesh, a City of Refuge, for the last 11 years, haunted by a tragedy in his childhood and chafing at the boundaries placed on him. He is immediately captivated by Sofea, but revealing his most guarded secret could mean drawing her into the danger of his past.

This book will not only show you why you can’t rely on government bonds for your retirement, it will also show you exactly what to do instead. Hint: It doesn’t involve relying on Social Security.

Some women capture our attention like no others. Faith Bacon and Sally Rand were beautiful blondes from humble backgrounds who shot to fame behind a pair of oversize ostrich fans, but with very different outcomes. It was the golden age of American entertainment, and Bacon and Rand fought their way through the competitive showgirl scene of New York with grit and perseverance. They played peek-a-boo with their lives, allowing their audiences to see only slivers of themselves. Little is known about who they really were, until now.

In a lifetime shaped by politics, President Franklin D. Roosevelt proved himself a master manipulator of Congress, the press, and the public. But when war in Europe and Asia threatened America's shores, FDR found himself in a world turned upside down, where his friends became his foes, his enemies his allies. To help wage democracy's first "total war", he turned to one of history's most remarkable triumvirates.

Colin Calloway uses the prism of George Washington's life to bring focus to the great Native leaders of his time and the tribes they represented: the Iroquois Confederacy, Lenape, Miami, Creek, Delaware; in the process, he returns them to their rightful place in the story of America's founding. The Indian World of George Washington spans decades of Native American leaders' interactions with Washington, from his early days as surveyor of Indian lands to his military career against both the French and the British to his presidency.

Ours to Hold It High: The History of the 77th Infantry Division in World War II was first published in 1947. It chronicles the bloody, heroic experiences of the American 77th infantry division during World War II in Guam, Leyte, Kerama Retto, Ie Shima, and Okinawa.