Human Behavior

In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a five-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success.

Randall Lee Smith is an American murderer who was active along the Appalachian Trail in Southwestern Virginia. On May 19, 1981, Smith murdered two 27-year-old social workers from Maine, Robert Mountford Jr. and Laura Susan Ramsay. Their murders were the first double homicide to occur in the Appalachian Trail.

The most powerful psychological tactics are being used against you—right now. Are you ready to take back control?

How to Analyze People Like a Human Lie Detector gives you powerful tools and proven psychological techniques to decode body language, interpret hidden intentions, and spot manipulative behavior instantly.

Yale professor Marissa King shows how anyone can build more meaningful and productive relationships based on insights from neuroscience, psychology, and network analytics. Conventional wisdom says it's the size of your network that matters, but social science research has proven there is more to it. King explains that the quality and structure of our relationships has the greatest impact on our personal and professional lives.

Seize control and of your impulses and make better decisions. Psychological Triggers is an introduction to yourself - your impulses, your desires, and everything in your subconscious that drives you to action. It answers the question “why did I just make a terrible choice when I know I shouldn’t have?”

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

"إن السلوك البشري، في معظمه، معقدٌ وغامض. في بعض الحالات، يكون الأشخاص من حولنا حمقى. إن فهم السلوك الإنساني مهمة لا تنتهي أبدًا، وهو مسعى لا نهاية له لمعرفة ما يقبع وراء خيارات الشخص من أسباب. من السهل ومن الخطير أيضًا أن تقوم بتصنيف شخص يتصرف بطريقة مختلفة عنك كجاهل أو مخطئ أو حتى غبي. لكن عالم اليوم يتطلب فهمًا أكثر تطورًا نقوم على أساسه بتقييم الشخص وفق نقاط قوته وضعفه."

Being a parent is one of the most rewarding experiences in life, but every family faces challenges that can be frustrating and overwhelming. For more than 25 years, internationally renowned clinical psychologist Thomas W. Phelan's 1-2-3 Magic has helped millions of parents, teachers, and caregivers raise independent, emotionally intelligent children and build happier, healthier families - all through an easy to understand program that you'll swear "works like magic".

Explore the fascinating world of Neanderthals and their profound impact on human language evolution in "Ancient Whispers." This comprehensive ebook delves into the lives of our closest extinct relatives, examining their communication methods, social structures, and cognitive abilities. From the latest genetic discoveries to the intricate artifacts they left behind, "Ancient Whispers" provides a detailed look at how Neanderthal communication has shaped modern human language. Discover how Neanderthals adapted to diverse environments across Europe and Asia, their sophisticated tool-making ...

Most people traditionally train only the conventional aspects of their abilities, they focus on the technical skills of a task. However there is another layer, an emotional and behavioral set of factors which can really make the biggest impact on the results you can achieve. That is where neuro-linguistic programming comes in. NLP techniques are designed to help you tap into those top level mindsets when required. But most people aren't equipped with the right strategies or outlook on NLP to really make it work.

Are you tired of Gambling with your Business Insurance where the Insurance Company seems to always win? Are you frustrated with the broken insurance agent bidding process and unpredictable premium rates? As a successful business owner, you deserve to be in control of your insurance and, ultimately, your bottom line. Discover the winning strategies of the most successful business owners in David R Leng's book, The 10 Laws of Insurance Attraction. With 35+ years of experience, David reveals the secrets to reducing insurance premiums and taking control of your insurance program. In this book, ...

Columbia Business School professor Sandra Matz reveals in fascinating detail how big data offers insights into the most intimate aspects of our psyches and how these insights empower an external influence over the choices we make. This can be creepy, manipulative, and downright harmful, with scandals like that of British consulting firm Cambridge Analytica being merely the tip of the iceberg.

Decades before the business world discovered the power of authentic staff engagement, Green Mountain Coffee Roasters cofounder Bob Stiller was busy creating a company with a mission to build an engaged workforce focused on innovation. Green Mountain Coffee Roasters went public, moved to selling wholesale exclusively, invested in Keurig, and became one of the few coffee companies to ever reach $1 billion in sales. In Better and Better, Stiller explains how he did it.

In Mike Nichols' extraordinary film, The Graduate, Anne Bancroft's Oscar-nominated performance as Mrs. Robinson added that character's name to our emotional vocabulary. As the older woman in Dustin Hoffman's life, Bancroft epitomized a phenomenon, at once seductive and predatory. Women like Mrs. Robinson have always been with us. Nowadays they call them Cougars. John Warren Wells spotted the phenomenon early on, and presents revealing interviews with 11 women who fit the job description with a purr and a growl. Here are four of them: MELANIE—One younger man was not enough. She could take ...

With the rapid development of artificial intelligence and labor-saving technologies like self-checkouts and automated factories, the future of work has never been more uncertain, and even jobs requiring high levels of human interaction are no longer safe. The Last Human Job explores the human connections that underlie our work, arguing that what people do for each other in these settings is valuable and worth preserving.

Written in Shipp's playfully authoritative, no-nonsense voice, The Grown-Up's Guide to Teenage Humans tells his story and unpacks practical strategies that can make a difference. Ultimately, it's not about shortcuts or magic words - as Shipp reminds us, it's about investing in kids and giving them the love, time, and support they need to thrive. And that means every kid is one caring adult away from being a success story.

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

Living under a rock can sometimes provide comfort and safety, but the reality is that Earth is one giant ecosystem. Despite the small amount of protection that your rock may offer, the real world will always make its way in. A proactive approach to disease globally is necessary from an epidemiological standpoint, but this still isn't happening in regions outside of first-world nations and Western countries as a result of miserly behavior, poor enforcement of regulations, and weak governments, specifically in China, i.e., the Chinese Communist Party. Chinese hygiene really isn't hygienic as ...

For many, cognitive behavioral therapy (CBT) has proved to be a tipping point, a treatment through which they are finally able to make significant changes and break free of anxiety and depression. Cognitive Behavioral Therapy in 7 Weeks is an interactive audio workbook that outlines a simple, practical plan that occurs over the course of seven weeks, and offers real, tangible relief from anxiety and depression. This is a cumulative workbook that creates a lasting CBT tool kit that will prepare you to handle future challenges as they come