Impact Management

Become a more impactful coach and leader. In Lead with Purpose, Make an Impact, best-selling author Allistair McCaw identifies 44 fundamental qualities in an impactful and effective leader. Having spent over 25 years with some of the most successful and well-known leaders, sports coaches and high performers in the world, Allistair shares commonalities that he has observed in the very best.

The greatest tool is the hardest to use. Machine learning is the world's most important general-purpose technology—but it's notoriously difficult to launch. Outside Big Tech and a handful of other leading companies, machine learning initiatives routinely fail to deploy, never realizing value. What's missing? A specialized business practice suitable for wide adoption. In The AI Playbook, bestselling author Eric Siegel presents the gold-standard, six-step practice for ushering machine learning initiatives, aka predictive AI projects, from conception to deployment.

Many companies fall into the trap of spending too much time and money on low performers, while high performers aren't getting the necessary resources, development opportunities, or rewards. In The Differentiated Workforce, the authors expand on their previous books, The HR Scorecard and The Workforce Scorecard, and recommend that you manage your workforce like a portfolio - with disproportionate investments in the jobs that create the most wealth.

An introduction for everyone. Rather than a "how to" for hands-on techies, this book - now in its revised and updated edition - serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. In this rich, fascinating, and surprisingly accessible introduction, leading expert Eric Siegel reveals how predictive analytics works and how it affects everyone every day.

As a teenager, you face a multitude of challenges. The pressures to excel in academics, secure college admissions, and succeed in extracurricular activities can feel immense. The rise of social media adds to the stress, with constant exposure to idealized versions of others' lives making you feel inadequate and frustrated. These pressures can fuel anxiety, anger, and feelings of overwhelm.

Treated like a child and expected to behave like an adult? Discover when your anger is justified and when it screams “management issue.” Are you snapping at people? When things don’t go your way, do you get grumpy and remain that way for hours? Perhaps it feels like you’re constantly angry about one thing or another. The areas of your brain that are responsible for emotional regulation and impulse control experience significant remodeling during your teenage years.

Hunters, Farmers, and Teamers by Joel Hubbard and Jim Zartman is rooted in the primal instincts that have shaped humanity’s progress for millennia. This elemental blueprint reveals the three instinctual drives that have built civilizations and continue to drive human achievement: Hunting, the instinct for innovation and risk-taking; Farming, the instinct for sustainability and resourcefulness; and Teaming, the instinct for collaboration and cooperation.

The Ultimate Guide to Great Mentorship walks mentors through the mentorship journey, from setting initial expectations and goals, to tracking progress, to identifying when it is time to find new opportunities. Filled with practical sample plans to make the experience much more impactful for all parties, this timely guide takes the ambiguity out of how to be a great mentor.

Positive leaders are able to dramatically expand their people’s - and their own - capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. The authors show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.

It has been said that great leaders have great emotional intelligence. But what is emotional intelligence, and how can you use it to develop your leadership? Drawing on his experience of working with literally hundreds of leaders from a broad range of industries and sectors, seasoned organizational and leadership development practitioner, Drew Bird, shares what he has learned and reveals how you can get immediate results by understanding and developing your emotional intelligence. Join Drew as he explores how core values and underlying beliefs drive your leadership behaviour, before ...

In The Answer Is a Question, multi-award-winning performance consultants Dominic and Laura Ashley-Timms set out a simple approach for rehumanising the practice of management. In a step-by-step walk-through of their groundbreaking STAR® model (used by FTSE and Fortune 500 companies), they’ll show how you can develop a new superpower that’s been proven to work by the London School of Economics and Political Science (LSE) in a major academic study across sixty-two organisations.

Every successful leader knows that growth never stops – and by seeking to improve, you're already showing one of the most important leadership qualities. Let's start with the foundation of all great leadership: communication. It's not just about giving orders or making presentations – it's the key to engaging employees, boosting motivation, and driving performance. When you master communication, you transform from a good leader into an unforgettable one.

Bursting with innovative ideas, practical examples, and easily implementable approaches, The Author vs. Editor Dilemma will transform how you think about the structure and organization of your daily interactions. It will help you maximize any vertical relationship, from leading your team to influencing your manager.

Have you ever wondered if you're truly smart or just busy? It’s time to discover strategies to help you work smarter, not harder. This book will teach you how to streamline your path to success with smart leadership and effective HR leadership techniques. You'll learn how to build your dream team with effective hiring strategies and conduct effective hiring interviews, transforming your hiring process into a powerful tool for growth. Investing wisely in employee orientation, training, and development is essential. A top-notch performance appraisal system paired with effective performance ...

Wall Street Journal best-selling author David Horsager frequently hears executives lament that their hands are more than full trying to balance the barrage of tasks they face on a daily basis. While he never set out to be a productivity expert, Horsager realized that over the years he has developed and adopted dozens of extraordinarily practical time- and energy-saving techniques that could help today's leader. The key objective is to become so effective in the little things that you have enough time for more meaningful interactions.

¿Te sientes estresado por tu próxima presentación? Tanto si estás nervioso por cómo organizarás tus ideas como por la forma en que las articularás en el gran día, Cómo realizar presentaciones te ofrece las pautas rápidas y los consejos de los expertos que necesitas.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential. But to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far reaching.

Communicating with Mastery provides listeners with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences.