Impact Management

Bury My Heart at Conference Room B harnesses the awe-inspiring insights of Slap's life-changing management workshops. The book is a powerful tool for creating emotional commitment in managers. That means unchecked, unvarnished devotion to the company.

The greatest tool is the hardest to use. Machine learning is the world's most important general-purpose technology—but it's notoriously difficult to launch. Outside Big Tech and a handful of other leading companies, machine learning initiatives routinely fail to deploy, never realizing value. What's missing? A specialized business practice suitable for wide adoption. In The AI Playbook, bestselling author Eric Siegel presents the gold-standard, six-step practice for ushering machine learning initiatives, aka predictive AI projects, from conception to deployment.

It has been said that great leaders have great emotional intelligence. But what is emotional intelligence, and how can you use it to develop your leadership? Drawing on his experience of working with literally hundreds of leaders from a broad range of industries and sectors, seasoned organizational and leadership development practitioner, Drew Bird, shares what he has learned and reveals how you can get immediate results by understanding and developing your emotional intelligence. Join Drew as he explores how core values and underlying beliefs drive your leadership behaviour, before ...

BRACE FOR IMPACT challenges everything you’ve been taught about money and ministry. What if building wealth isn’t just about securing your future and blessing others—but a weapon to push back the forces of evil? In this unapologetic guide to faith and finances, brothers and entrepreneurs David and Jason Benham reveal the collision course between two kingdoms and how your need for income positions you for eternal impact.

Become a more impactful coach and leader. In Lead with Purpose, Make an Impact, best-selling author Allistair McCaw identifies 44 fundamental qualities in an impactful and effective leader. Having spent over 25 years with some of the most successful and well-known leaders, sports coaches and high performers in the world, Allistair shares commonalities that he has observed in the very best.

From Founder to Future is an essential guide for mission-driven leaders seeking to reshape their businesses for inclusivity, longevity, and positive impact. Whether you're a retiring owner planning your exit, a young entrepreneur building for the future, or an employee working in a purpose-driven business, this book offers a blueprint for creating enduring, values-driven enterprises in the emerging regenerative economy.

Transformational Leaders create a legacy of success that reaches far beyond the initial impact of their work. Are you a Transformational Leader? Do you have a desire to use your strengths to transform others in your workplace, family, and community? Or perhaps even globally? In the first part of this book, Dr. Richard Nongard provides a clear understanding of what Transformational Leadership is and how it is unique among leadership styles. He shares the research demonstrating its efficacy in healthcare, business, community development, and the military, along with his own personal ...

The Ultimate Guide to Great Mentorship walks mentors through the mentorship journey, from setting initial expectations and goals, to tracking progress, to identifying when it is time to find new opportunities. Filled with practical sample plans to make the experience much more impactful for all parties, this timely guide takes the ambiguity out of how to be a great mentor.

An introduction for everyone. Rather than a "how to" for hands-on techies, this book - now in its revised and updated edition - serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. In this rich, fascinating, and surprisingly accessible introduction, leading expert Eric Siegel reveals how predictive analytics works and how it affects everyone every day.

Every successful leader knows that growth never stops – and by seeking to improve, you're already showing one of the most important leadership qualities. Let's start with the foundation of all great leadership: communication. It's not just about giving orders or making presentations – it's the key to engaging employees, boosting motivation, and driving performance. When you master communication, you transform from a good leader into an unforgettable one.

As a teenager, you face a multitude of challenges. The pressures to excel in academics, secure college admissions, and succeed in extracurricular activities can feel immense. The rise of social media adds to the stress, with constant exposure to idealized versions of others' lives making you feel inadequate and frustrated. These pressures can fuel anxiety, anger, and feelings of overwhelm.

Bursting with innovative ideas, practical examples, and easily implementable approaches, The Author vs. Editor Dilemma will transform how you think about the structure and organization of your daily interactions. It will help you maximize any vertical relationship, from leading your team to influencing your manager.

Have you ever wondered if you're truly smart or just busy? It’s time to discover strategies to help you work smarter, not harder. This book will teach you how to streamline your path to success with smart leadership and effective HR leadership techniques. You'll learn how to build your dream team with effective hiring strategies and conduct effective hiring interviews, transforming your hiring process into a powerful tool for growth. Investing wisely in employee orientation, training, and development is essential. A top-notch performance appraisal system paired with effective performance ...

Wall Street Journal best-selling author David Horsager frequently hears executives lament that their hands are more than full trying to balance the barrage of tasks they face on a daily basis. While he never set out to be a productivity expert, Horsager realized that over the years he has developed and adopted dozens of extraordinarily practical time- and energy-saving techniques that could help today's leader. The key objective is to become so effective in the little things that you have enough time for more meaningful interactions.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

In the aftermath of George Floyd’s murder, corporate America has doubled down on its public intentions to be more inclusive and equitable. Yet beyond the pledges it is difficult to see which system changes make a real difference. In From Intention to Impact, Malia Lazu draws on her background as a community organizer, her corporate career as a bank president, and now her experience as a leading DEI consultant to explain what has been holding organizations back and what they need to do better.

¿Te sientes estresado por tu próxima presentación? Tanto si estás nervioso por cómo organizarás tus ideas como por la forma en que las articularás en el gran día, Cómo realizar presentaciones te ofrece las pautas rápidas y los consejos de los expertos que necesitas.

In Contagious Culture, Anese Cavanaugh proved that it's possible to create an energized and engaged organizational culture that spreads from person to person. Now, in Contagious You, she hones in on the individual, showing us how each of us is contagious in our own way and stressing the importance of leading with intention to achieve positive results.

Personal branding and reputation management expert, Lida Citroën guides leaders through this new paradigm of executive presence and influence. Through inspiring examples, compelling stories, and practical exercises, Citron helps leaders tap into their passion, connect authentically with others, and create space for inclusivity and community.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...