Impact Management

The Science of Leadership: Nine Ways to Grow and Expand as a Leader presents a groundbreaking synthesis of research-backed leadership frameworks, offering a comprehensive guide for both seasoned and aspiring leaders. Authors Jeffrey Hull and Margaret Moore, cofounders of the Institute of Coaching, draw from their extensive experience and academic research to provide a practical, accessible roadmap for leadership development in today's complex business landscape.

With the rise in demand for coaches, there's never been a better time to start a new coaching business or expand an existing practice. But how do you continue to get powerful, consistent results for your clients while also feeling confident in running your business? The traditional approach to the business of coaching often leaves coaches overwhelmed. But your coaching skills give you an untapped advantage in building and running your own business. Leveraging a coach approach will ensure your business thrives.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

High impact leaders align their habits with key values in order to maximize their influence. These 10 values are common sense. However, they are not always common practice. These 10 values will help you build trust and accelerate relationship building. Those mastering these 10 values will be able to lead with speed as they develop 360° of influence from wherever they are.

In today's rapidly changing professional environment, leaders at all levels face unprecedented challenges that require both theoretical understanding and practical solutions. In Navigating the Evolving Landscape of Work, Dr. Jonathan H. Westover delivers precisely this combination in his comprehensive guide to modern workplace dynamics. Drawing on cutting-edge research and extensive professional experience, Dr. Westover tackles the most pressing issues confronting today's professionals—from the nuances of empathetic leadership to the hidden impacts of workplace AI adoption, from combating...

Los negocios se construyen sobre el crecimiento de las relaciones con los clientes. La cultura se crea con las historias que cuentan dichas relaciones. Dos de los factores diferenciales de un negocio son su talento y su cultura. El talento energizado por una cultura cautivante impulsara el exito de una organizacion y proporcionara oportunidades de crecimiento innovador, tanto para el negocio como para el individuo.

People are changed and inspired through everyday interactions, so you don’t need to be big or bold to impact those around you. By recognizing your ability to be a positive influence, you unlock your power to change lives for the better. With over three million copies of his books in print, best-selling author Stan Toler is a trusted voice on leadership and making a difference. In The Power of Your Personal Impact, Stan examines how you can profoundly change both your own life and the world you live in.

Too many people fail to take control of their lives, allowing themselves to fall victim and accept whatever happens. When you choose to dream and defy the naysayers all around you can change direction and accomplish nearly anything you set out to achieve. In Changing Direction, Mary Miller lays out 10 choices anyone can make to impact his or her dreams. By concentrating on improving the future, you become a new, happier and more energized person.

Everyone has within them the desire to know that their life matters. Deep inside the human heart is a quest to make an impact on the world around them. They want to know that when they are gone their life and work will have left the world a better place than it was before. Some people have worldwide impact while others have national impact and others have local impact, but regardless of the size of your impact you were made to make an impact on those around you!

Servant leadership is much more than being nice and helpful. It is an approach to leadership where the mission, people, and results are served — to benefit all involved. Drawing on personal experiences, Jon Kidwell shows how to break free from the stigmas of servant leadership and develop the characteristics needed to lead with a servant heart and a business mind to achieve even greater results and serve people at an even greater depth.

You have a vision for success and impact, and you know exactly how to get there. You have a track record that speaks for itself and you are an inspiration to friends and family. Just the way you have been a change agent for others, it’s time to be an agent for your own change. You don’t have to live a life void of fun, good health, and restful sleep. It doesn’t have to be so hard. It’s time to take charge of your transformation.

Through this practical and reflective process, you will have the tools that you need to move forward. At the end of this journey, you will be equipped to take charge of your career and move in a direction of sustainable success.

Discover the profound truth behind the illusion of time in "Time Does Not Exist but Clocks Do: The Illusion of Time and Its Impact on Our Lives." This groundbreaking exploration challenges everything you thought you knew about the relentless ticking of the clock and the relentless pace of modern life. As you turn the pages, you will embark on a journey through science, philosophy, and psychology, unveiling how our perception of time shapes our behavior, emotions, and relationships. Delve into the fascinating theories of renowned thinkers, from Einstein to Bergson, and learn how their ...

A Force For Good is an engaging journey for visionary women founders, aiming to amplify the impact, scale, and profitability of their businesses. Authored by Coco Sellman, a five-time founder, impact investor, mentor to 500+ startups, and creator of the Force for Good System™, this book offers a detailed pathway and comprehensive toolkit for leading and expanding visionary companies. This book empowers women to build high-impact, high-growth enterprises by providing practical rituals, tools, and strategies for success.

In “Impact,” Ell’s been taken off the “Most Wanted” list and is resuming somewhat of a normal life. Her old friend Phil Zabrisk is on his way to Mars. One of her exploration rockets is about to land on an earthlike world. Then an enormous comet crashes into Tau Ceti three, threatening the lives of the teecees there. Aliens that Ell and others have come to think of as friends. Phil falls on Mars, breaking his hip in a fashion that needs surgery soon if he’s not to be crippled.

Combining the expertise of employer brand industry leaders Charlotte Marshall and Bryan Adams, Give & Get Employer Branding redefines the concept of an employee value proposition entirely. Instead of a sales pitch aimed at seducing candidates with sizzle, this refreshing new approach harnesses the value to be found within the cultural realities and expectations of the company. You’ll learn how to create a “smart filter,” elevate your organization’s strengths by pairing them with what it truly takes to thrive, and answer the burning questions on candidates’ minds like never before.

Why are we the way we are? Why do some of us find it impossible to calm a quick temper or to shake anxiety? The debate has always been divided between nature and nurture, but as psychology professor Daniel P. Keating demonstrates in Born Anxious, new DNA science points to a third factor that allows us to inherit both the nature and the nurture of previous generations - with significant consequences.

This is a hands-on guide for implementing effective 360-degree feedback systems as part of leadership development initiatives in organizations. Written for professionals who work inside organizations and external consultants working with clients, the book draws on over 20 years of research and practice by the Center for Creative Leadership (CCL). The book provides step-by-step guidelines for successful 360-degree feedback as well as best practices observed and tested with CCL's broad base of clients.

Dive into the compelling narrative of Human Impacts, an exploration of the profound and often destructive role humans play in shaping wildfire landscapes around the globe. This comprehensive eBook serves as a crucial guide for understanding the complex interplay between our actions and the natural world, offering insights into how past and present human activities contribute to increasingly severe wildfire phenomena. Start your journey with an introduction to human-induced wildfires, exploring the historical context and current trends that define this escalating issue. As urban areas expand...

When we look back, we always remember those few amazing teachers that have made a positive impact in our lives. This book is written by a teacher who has impacted the lives of her students and has been termed the "favorite teacher" by many of her students. In this guide, you will learn how to become the best teacher you can be, impact the lives of students, and experience great fulfillment in your career of teaching. This book provides expert opinions, tips, and personal experiences on how to become a favorite teacher.