Improvement Plan

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

Could your breakfast or lunch be harming your memory? Are you missing out on the foods that could prevent Alzheimer's disease? Everyone knows good nutrition supports your overall health, but few realize that certain foods-power foods-can protect your brain and optimize its function, and even dramatically reduce your risk of Alzheimer's Disease. Now, New York Times best-selling author, clinical researcher, and health advocate Dr. Neal Barnard has gathered the most up-to-date research and created a groundbreaking program that can strengthen your memory and protect your brain.

By listening to this book, you’ll discover how to deal with your fears, overcome negative thoughts, relieve stress, and stop your overthinking for good. What you should expect throughout the journey of practicing the techniques and strategies in this book is to be aware of where your mental chatter comes from, and how to address it.

Based on his Businessweek best seller Today Matters, John Maxwell offers his road map for success by helping you seize the present. The way you prioritize and spend your time each day impacts your ability to reach your goals. Whether you are a new leader or looking to expand on your success, this audiobook will help you focus by exploring how to maximize the potential of the most important day of your life - today.

Your story. Your narratives. Your experiences. All of them can provide insight and direction that you never knew existed by activating your Internal Observer. Without it, we are doomed to repeat the same patterns of behavior that reinforce tired preconceptions.

This isn’t an academic textbook filled with dense financial theory. No more guessing or feeling uncertain about the decisions you’re making. This audiobook will give you the reassurance and confidence you’ve been searching for.

* * * * * * SPECIAL DISCOUNTED PRICE: May – Aug 2025 * * * * * * What If One Choice Could Bring Clarity, Confidence, and Direction to Your Life? Your life is shaped by the values you choose to live by—whether you realize it or not. Choose Core Values helps you take control of those choices, giving you a powerful foundation for making better decisions, improving your relationships, and building a life of meaning and purpose. This book isn’t just about understanding values—it’s about discovering your values and learning how to apply them in real life. Whether you’re feeling stuck,...

The Automatic Millionaire starts with the powerful story of an average American couple (he's a low-level manager, she's a beautician), whose joint income never exceeds $55,000 a year, who somehow manage to own two homes debt-free, put two kids through college, and retire at 55 with more than $1 million in savings.

When it comes to money, are you controlled by fear? Do you underestimate your worth? Are you ready to go to the next level, but can't seem to get there? If you answered yes to any of these questions, you may be an underearner. Underearners are self-saboteurs who don't live up to their earnings potential, says Barbara Stanny, a financial educator, motivational speaker, and career counselor. The good news is that underearning is a self-imposed condition. By focusing on overcoming it, underearners will not only earn what they deserve, but live a richer life.

Feeling overwhelmed by AI? You’re not alone. You’ve heard the buzz. You’ve seen the headlines. But here’s the truth: most people still don’t know how to actually use AI to make their lives better. Best Life with AI is the missing link—a clear, inspiring, step-by-step guide to training AI to think with you, plan smarter, and help you create the life you truly want. Whether you’re 50 or 75, tech-savvy or not, this isn’t about learning code or chasing trends. It’s about finally having a powerful thinking partner—one that helps you: Make decisions with more clarity and ...

Your life is serious business, but who says you can’t find joy along the way? As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. Just as a successful business requires a mission and a plan, so does a fulfilling life. In The Joy of Strategy, Allison Rimm provides a structured, step-by-step program to create a business plan for your life.

"So, what do you do?" When Neha Ruch had to answer this seemingly innocent question for the first time after leaving her corporate job to care for her infant son, she drew a shameful blank. She couldn’t find the words to describe this new stage of life she’d just embarked on. How, then, was she to navigate this identity shift? Frustrated, Ruch embarked on a mission to rebrand the stay-at-home mother for a new generation of women who don’t want to leave their ambition behind just because they decide to pause or change their careers post-kids.

Paradigmatic shifts in the business landscape, known as inflection points, can either create new, entrepreneurial opportunities or they can lead to devastating consequences. Rita McGrath contends that inflection points, though they may seem sudden, are not random. Every seemingly overnight shift is the final stage of a process that has been subtly building for some time. Armed with the right strategies and tools, smart businesses can see these inflection points coming and use them to gain a competitive advantage.

There is a massive amount of shame that comes with negative thinking. You blame yourself for the intrusive thoughts that blindside you. You feel guilty for not being more optimistic. It’s time to stop. Negative thinking isn’t as simple as looking at the glass half empty. It is a debilitating mindset that seeps into every area of your life. Negative thinking happens automatically–it’s not your fault. You tell yourself that today will be a better day, but your brain tells you the opposite, and you slip back into old negative habits.

For thousands of readers in their 30s and 40s, Bob Buford's best-selling book Halftime has proved a wise guide for the special challenges of midlife. This audio version shares principles that can help you move from success to the significance you're looking for in life's second half. If you're at the transition, Buford invites you to take a personal "halftime": time to reevaluate who you are, what you have to offer God's kingdom - and what it will take to make your coming years most rewarding.

Listen to the book that has inspired thousands of people around the world to pursue their Plan A—making bold career moves, launching dream businesses, fleeing toxic relationships, and silencing the naysayers. Feel like you’re always settling for Plan B? Have big goals but something—or someone—is holding you back? There is a counterintuitive but effective strategy used throughout recorded history to overcome impossible odds and achieve breakout success: Eliminate any thoughts of retreat.

Planifica tu año como un millonario forma parte de una fascinante serie de tres partes, y trata sobre la forma de mejorar tu juego y establecer objetivos como un ganador de siete cifras. En este recorrido de audio que inspira riqueza, Rachel revela sus secretos para fijar objetivos, administrar el tiempo con inteligencia, crear sistemas de apoyo esenciales, liberarse de las limitaciones financieras y tomar decisiones económicas acertadas.

Until recently Tess Vigeland was a longtime host of public radio's Marketplace. It was a rewarding, high-status job, and Tess was very good at it - but she'd begun to feel restless. Without any definite, clear sense of what she wanted to do next (but an absolute certainty that what she'd been doing was no longer truly satisfying), she walked away from her dream job and into a vast unknown. Suddenly she was no longer " Marketplace's Tess Vigeland"; she was just Tess Vigeland.

It was in 2019 that I heard Gary Vernuchuck, the social media guru encouraging his followers on Instagram to join TikTok, the social media platform. He said TikTok was the next big thing on social media and it was going to be bigger and better than even facebook. He was right. Gary has been right on his predictions on social media trends and which platforms would attract the largest following.Presently TikTok has about a billion users and is doing better than all other social media platforms. It took me a couple of months to finally get on TikTok. I downloaded the app, opened it, and the ...

Resilience isn’t superhuman internal strength. True resilience is letting go of the “old way of doing things” and rewriting a script for success that gives you the fastest and best path from where you are to where you’re going. Backed by data-driven research, ReVisionary Thinking offers concrete strategies for blazing a new path to achieve your goal when the goalposts move on you. You will learn to acquire resilience through adaptive thinking, a three-part process involving flexibility, creativity, and openness to possibility.