Information Technology Management

With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.

You’ve read the fairy tales; now here’s the version that keeps you employed, sane, and ahead of the game. Master the skills and knowledge you need to succeed as a software engineer with this comprehensive guide. Whether you're new to the field or a seasoned professional, this book covers all the essential software development topics to help you stay up-to-date and excel in your role. Click the Read sample button (under the cover image on the left) to see the extensive list of topics covered in the table of contents. This comprehensive guide covers essential topics in software ...

Pre-mortem strategies are proactive strategies that assume a failure has occurred and then work backward to come up with reasons for that failure. All potential reasons are analyzed by a diverse team of organizational stakeholders who select those most likely to be the cause. A plan is then put in place to prevent the failure from happening in the future; thereby circumventing the need for a dreaded post-mortem strategy. This book examines pre-mortem strategies for information technology. First, it describes information technology and discusses its advantages and disadvantages. Next, it ...

Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.