Leadership Class

With over $500 million a year in sales, the Bassett Furniture Company was once the world's biggest wood furniture manufacturer. But beginning in the 1980s, the Bassett company suffered from an influx of cheap Chinese furniture as the first waves of Asian competition hit, and ultimately was forced to send its production offshore to Asia. Only one man fought back. That man is John Bassett III, a descendant of the Bassetts who is now chairman of Vaughan-Bassett Furniture Co, which employs more than 700 Virginians and has sales of over $90 million.

In Project Management QuickStart Guide, author, speaker, trainer, and project management expert Chris Croft draws on his 30+ years of experience to deliver a comprehensive guide for would-be project managers, experienced project planners, and everyone in between.

Software was supposed to radically improve society. Outdated mechanical systems would be easily replaced; social media platforms like Facebook would bring people together; and generative AI would solve the world’s greatest ills. Yet in practice, few of the systems we looked to with such high hopes have lived up to their fundamental mandate. In fact, in too many cases they've made things worse. How did we get to this point? In Fatal Abstraction, Darryl Campbell explains that the problem is "managerial software".

How to climb the corporate ladder in the 21st century as a young manager and lead a successful team, even with little experience. What does it take to be a leader? Why do others get promoted, yet you have been in the same position for ages? Are you tired of being led by a bad manager–one who micromanages and creates a stressful and panic attack-enabling work environment–not to mention the red tape and bureaucracy? If you ask these critical questions, you are ready to lead.

In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service.

When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world-class service.

Club Wealth’s World Class Administrative Assistant book is meant for administrative assistants who want a guidebook specific to working with a real estate agent or team.

The extraordinary breakthrough management program - heralded by GE, Motorola, and AlliedSignal - that is sweeping corporate America with its unprecedented ability to achieve superior financial results. Six Sigma is the most powerful breakthrough management tool ever devised, promising increased market share, cost reductions, and dramatic improvements in bottom-line profitability for companies of any size. The darling of Wall Street, it has become the mantra of Fortune 500 boardrooms around the world because it works.

How did Ford Motors use Lean development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles. In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business.

Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.

Are you looking to learn the core elements of coaching in order to help take your performance, and, where applicable, that of your team or others around you, to the next level? Is your goal to coach in the areas of business, sport, personal development, or any other area of life?

Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service, and, hands-down, beat the competition. These companies outperform and disrupt their markets. Build It has found these rebels and the rule breakers. From small startups to global powerhouses, this book shows that courage, commitment and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader.

It’s hard to avoid innovation these days. Nearly every product gets marketed as being disruptive, whether it’s genuinely a new invention or just a new toothbrush. But in this manifesto on the state of American work, historians of technology Lee Vinsel and Andrew L. Russell argue that our way of thinking about and pursuing innovation has made us poorer, less safe, and — ironically — less innovative. Drawing on years of original research and reporting, The Innovation Delusion shows how the ideology of change for its own sake has proved a disaster.

Make learning easier, more efficient, and more organized, and discover how to outpace, outthink, and outperform others. Think outside the box, and strategically accelerate your expertise with the tips and techniques presented in this book.

The System Is Failing Patients. Will You Stand By and Watch? Every day, we see patients trapped in a system that was never designed to heal them. They’ve done everything the medical industry told them to do— They’ve taken the pain pills. They’ve tried injections that offered only temporary relief.Some have even gone under the knife—only to wake up in more pain than before. And now, they’re sitting in your office, desperate for an answer. The 60-year-old with crippling knee pain, told surgery is the only option. The young mom who just wanted relief—but got hooked on pain meds ...

Long considered the world's greatest thinker and writer on management, Peter Drucker's teachings continue to inspire leaders everywhere. From 1975 to 1979, author William Cohen studied under the Great Man and became the first graduate of his doctoral program. What Drucker taught him literally changed his life. In a matter of a few years, he was re-commissioned in the Air Force and rose to the rank of major general.

Rules for the educational trenches and life in general. Quick start your school year in a hundred pages or less. Antonio J. Hopson is an educator, long-serving mentor teacher at a top-notch school, poet and writer who uses inspiration and humor to help educators tackle the challenges they face day-in and day-out. Antonio believes that honey is to the bee what love and empathy are to humans—emotions that have evolved to hold us together through some of the most difficult and joyful times. This is why we are teachers: to pass along the best traits of our humanity. Research tells us that ...

Change for Good is a new system for making social change through business that reflects Paul’s experience over the last 35 years. One of the core principles of Change for Good is including people with lived experience of social problems in identifying promising solutions and collaborating to bring these solutions to life. This methodology can create impactful and sustainable social change in society in ways that aren’t possible when executives make decisions in their boardrooms that are intended to impact the lives of vulnerable people.

Equal but Different is based on my doctoral thesis, which investigated the intersection of race, gender, and social class in women leaders' career progression. The women leaders came up with strategies for gender transformation at leadership level. The audiobook presents life stories of women leaders in South Africa and abroad and men who believe in gender equality and have contributed toward this goal.

Revisiting our leadership identity each time before we walk into a classroom can give us an opportunity to re-examine what leadership tenets we demonstrate in the classroom and to what extent our leadership practices foster or limit our students’ growth. This book attempts to shed light on the impact of language teachers’ leadership identity on their pedagogical and class management choices It proposes a new pedagogical framework, Leaderful classroom practices which emerge through social, relational, and dynamic interactions between the teacher and students. Establishing an open, ...

Le leadership d'une personne engage son être. Y compris son être profond et ce que l'inconscient trame dans un silence relatif. Or chaque être s'identifie comme homme ou femme. Partant de l'idée que le leadership engage le masculin et le féminin, Dominique Baumgartner nous engage à développer la part manquante à notre identité pour retrouver la voie d'un leadership efficace et équilibré. Pour un exercice du pouvoir quillé dans les profondeurs de l’être.