Leadership Development

You've got the technical, functional hard skills required to be a manager. But there's still something missing... soft skills. In this eBook, you'll learn what soft skills are, why you need them, and how they can impact your effectiveness as a supervisor. Covering a range of topics such as soft skills training, communication skills, critical thinking, workplace culture and emotional intelligence, this book is your ultimate guide to these important supervisory skills.

You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!

Unlock the Keys to Success in Software Engineering In today's fast-paced world of technology, becoming a successful software engineer requires more than just mastering code. "The Software Engineer’s Survival Guide" by James Masterson provides the comprehensive blueprint every aspiring and experienced software developer needs to navigate the challenges and opportunities of this dynamic field. This book takes you on a journey through the career of Alex Thompson, a software engineer at Innovatech Solutions, whose experiences offer invaluable lessons for navigating the evolving landscape of ...

No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy.

By cultivating executive poise and presence, we not only improve how others see us but enhance our capacity to lead a life of our choosing. While leadership styles may vary, all great leaders are able to connect with others while staying true to themselves. By remaining true to the best aspects of your personality, you, too, will be able to lead effectively in every situation. Leading from Your Best Self delivers a road map for developing the poise, presence, and influence needed to succeed at work and in life.

Authors Eric Geiger (author of the best-selling Simple Church and Creature of the Word) and Kevin Peck argue that churches that consistently produce leaders have strong convictions to develop leaders, healthy cultures for leadership development, and helpful constructs to systematically and intentionally build leaders. All three are essential for leaders to be formed through the ministry of a local church.

A Stage 1 business is in a unique phase. With only 1-10 employees, each person is critical to the success of the enterprise. Profit is the first priority, and the organization must be confident overall, with a leader who casts and executes on a strong vision, coaches employees to develop their potential, and pushes through chaos with decisive decision making. This book concisely presents the research-based rules for growth that will guide a business owner through the challenges of running a Stage 1 business. The chapters are based on the unique dimensions of the Stages of Growth methodology...

Friendships, partners, family: relationships are a defining part of our lives, giving us joy and essential support for our physical and mental health. But they can also be complicated and difficult. And although our busy lives and social media can mean we are interacting with more and more people all the time, are we really fostering our relationships in a way that is meaningful? Cassandra Dunn, host of the hit podcast Crappy to Happy, shares practical tips for getting the best out of your relationships.

Whether you're rolling out a new product from a city-view office or rolling up your sleeves to deliver a social service in the field, learning why and how to embrace failure can help you do better faster. Smart leaders, entrepreneurs, and change agents design their innovation projects with a key idea in mind: ensure that every failure is maximally useful. In Fail Better, Anjali Sastry and Kara Penn show how to create the conditions, culture, and habits to systematically, ruthlessly, and quickly figure out what works in three steps.

62% of leaders* are optimistic about adopting AI in their organization. What about you? Are you prepared for an era of change? This book aims to provide you with leadership strategies and tactics to effectively lead your team through technological transformation. With the advent of Industry 5.0, we live in an era where the interaction between humans, robots, and artificial intelligence is becoming increasingly close. If in the past this synergy was mainly focused on the manufacturing sector, today it extends to more intellectual spheres, thanks to the advanced autonomous learning, ...

It turns out giving up your "right" to be offended can be one of the most freeing, healthy, simplifying, relaxing, refreshing, stress-relieving, encouraging things you can do. It's a radical, provocative idea: We're not entitled to get offended or stay angry. The idea of our own "righteous anger" is a myth. It is the number one problem in our societies today and, as Dallas Willard says, Christians have not been taught out of it. But what if Christians were the most unoffendable people on the planet?

This book serves as a guided introduction to the richly diverse perspectives on leadership throughout the ages and throughout the world. Each of the selections, introduced by the editor, presents enlightening thoughts on a different aspect of leadership. Writings by Plato, Aristotle, Lao-tzu, and others demonstrate that the challenges of leadership are as old as civilization. Machiavelli, Ghandi, and W. E. B. Du Bois provide a wide range of insights into the eternal practice and problems of leadership. Modern masters of leadership such as James MacGregor Burns are also found.

Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.

It has been said that great leaders have great emotional intelligence. But what is emotional intelligence, and how can you use it to develop your leadership? Drawing on his experience of working with literally hundreds of leaders from a broad range of industries and sectors, seasoned organizational and leadership development practitioner, Drew Bird, shares what he has learned and reveals how you can get immediate results by understanding and developing your emotional intelligence. Join Drew as he explores how core values and underlying beliefs drive your leadership behaviour, before ...

What if you could brainstorm innovative solutions to your company's challenges? What if you could dream up new businesses that capture markets? What if you could tap the creative genius driving Silicon Valley's success stories? The truth is you can! Analytical thinkers, numbers people, non-artists - everyone can generate imaginative ideas. All it takes is letting go of the "I'm not creative" mindset and employing a proven process.

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

A lot of businesspeople talk about innovation, but few companies have achieved the level of truly transformative innovation as brilliantly - or as famously - as the legendary Mayo Clinic. Introducing Think Big, Start Small, Move Fast, the first innovation guide based on the proven, decade-long program that's made Mayo Clinic one of the most respected and successful organizations in the world.

Project managers are no longer judged by the technical success of their projects alone. They're also held accountable for their contributions to the company's financial goals. Yet most project managers don't have the business knowledge necessary to make project-based decisions that lead to bottom-line success.

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. You'll learn Cialdini's Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you'll learn how to defend yourself against unethical influence attempts.